Mon.Jan 15, 2024

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Beyond the Drama: How to De-Escalate an Emotional Conversation at Work

Let's Grow Leaders

What to Say Next to Destress an Emotional Conversation at Work When people are fired up, angry, and defensive, it’s tough to have a productive conversation. One reason it’s so tricky to de-escalate an emotional conversation is that when these emotions kick in, they’re contagious. One person gets defensive, and the other person responds in kind.

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Martin Luther King – Celebration of a Servant Leader

Modern Servant Leader

Marting Luther King Jr. - I Have A Dream Martin Luther King is among the greatest Servant Leaders this world has ever seen. His vision, leadership and ultimate sacrifice blazed a path for millions. There are many great posts, videos and other references that remind us of his vision and social injustices he would fight still today. Below are some of my favorites: Wikipedia Article – For a brief background and history on the man and his amazing contributions.

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How to Help Others Learn from Experience

Leadership Freak

Experience isn’t the best teacher. My friend melted his siding by grilling close to his house. He won’t do that again. Only fools melt their siding two times. Here's how to help others learn from experience.

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Can Your Team Problem Solve Without You? Here’s How to Teach Them

Lead from Within

Empowering your team to problem-solve independently is essential for success in today’s fast-paced business environment. As a leader teaching them to tackle challenges on their own not only fosters resilience and agility. It also promotes a high-performing organization. So, how can you help your team develop the skills to solve problems without you?

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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What To Do When You're New

Eric Jacobson

I wish the book, What To Do When You're New , would have been published many, many years ago. Being more introverted versus extroverted, the author's advice and teachings would have helped me during new jobs and after promotions, when relocating to new cities, when joining new clubs and organizations, and whenever I became a member of a new team. The book, by Keith Rollag , is all about how to be comfortable, confident, and successful in new situations.

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11 Proven Ways to Motivate Employees

Women on Business

We've Moved! Update your Reader Now. This feed has moved to: [link] If you haven't already done so, update your reader now with this changed subscription address to get your latest updates from us.

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Conquering the Cohort Effect: The 5 Ps of Multigenerational Leadership

CEO Insider

Work. Is it a long-term career? A personal duty? A means to an end? A source of fulfillment? In short, each option is correct, as each option characterizes a different generational understanding of the workplace — from Baby Boomers and Traditionalists to Millenials and Gen Zers. Such differences in perspective are often referred to as […] The post Conquering the Cohort Effect: The 5 Ps of Multigenerational Leadership appeared first on CEOWORLD magazine.

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Candidates Wary Of Recruiters Using AI

The Horizons Tracker

Since the widespread rollout of ChatGPT and the other generative AI platforms, there has been interest in its applications in all areas of life. HR and recruitment are no different. Research from NUS Business School explored how job seekers feel about the role AI might be playing in their application. The researchers quizzed around 1,000 people who had been recruited via Mechanical Turk.

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The power of delegation (and why it’s so hard to hand over)

Chartered Management Institute

Article: The power of delegation (and why it’s so hard to hand over) Written by Caroline Roberts. Additional reporting by Emma Molloy Monday 15 January 2024 Share Share to Twitter Share to Facebook Share to LinkedIn Share via email It’s common for less experienced managers to take on too much. It compromises work quality, contributes to burnout and prevents other team members from developing their skills.

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8 Certifications Worth Pursuing in 2024

Strategy Driven

Staying ahead of the curve is essential for professionals seeking career growth and specialization in accounting. Certifications play a pivotal role in providing individuals with the necessary skills and knowledge to navigate the complexities of the financial world. As 2024 approaches, here’s a comprehensive guide to eight accounting certifications that stand out as invaluable assets for aspiring and seasoned accountants alike.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Self-Awareness: Gateway to Ethical Leadership

CO2

Self-awareness is more than just introspection; it’s about understanding the nuances of our blind spots – both known and unknown. Tools like the Johari Window are instrumental in uncovering these areas, offering a clearer view of how others perceive us and guiding us on what and when to share about ourselves. This journey towards self-awareness is not just about looking inward but also about embracing feedback and different perspectives to provide ethical leadership.

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When an Active Pause Is the Best Strategic Choice

Harvard Business Review

In the face of competitive threats, managers are tempted to do something, because being active feels better than being passive. In fact, an active pause can make the most sense. This is especially true in industries facing a big technological change, when going “all in” on a nascent technology may have larger long-term costs than benefits.

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Walmart Discrimination Lawsuit: Promotion Withheld From Employee With Young Children

HR Digest

The U.S. Equal Employment Opportunity Commission has been unrelenting in its pursuit to improve employment conditions and a recent Walmart discrimination lawsuit settlement is a testament to that. A Walmart store in Iowa was accused of engaging in discrimination in the workplace, for refusing to promote a female worker on the grounds of her having small children to look after.

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Survey: GenAI Is Making Companies More Data Oriented

Harvard Business Review

Although cultural change generally requires human intervention, it appears that new technology — especially a new technology like generative AI that captures human imaginations — can play a role in catalyzing a data-oriented culture. In an annual survey assessing attitudes about data, analytics, and AI, data and technology leaders in large companies reported significant improvement in their organizations’ data culture.

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Is ChatGPT Politically Biased?

The Horizons Tracker

There have long been accusations that the mainstream media is biased one way or another. Does the same apply to new AI-based platforms, like ChatGPT? That was the question posed by research from the University of East Anglia. The results suggest that the platform does indeed appear to have a left-leaning bias, showing a preference for the Democrats in the US, Labour in the UK, and Lula in Brazil. “With the growing use by the public of AI-powered systems to find out facts and create new con

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