Wed.Jan 17, 2024

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10 Quotes to Inspire Leaders in 2024 (Part 1)

Leading in Context

By Linda Fisher Thornton This series includes 10 quotes (linked to blog posts with leadership guidance) to inspire you and help you improve your leader development as we head into the new year. Part 1 includes the first 5.

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10 Symptoms of Self-Importance You Need to Know

Leadership Freak

You can't see yourself when you're full of yourself. You can't see others clearly. You can't see the world as it is. Self-Importance is deadly because it distorts perception. Maybe you know someone who needs this post? More.

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Elevating Customer Experience: 7 Powerful Strategies To Grow Your Business

Tanveer Naseer

In the competitive landscape of today’s business world, providing a top-notch customer experience is essential to not only retaining existing customers but also to attract new ones. Companies that prioritize customer satisfaction often find themselves on the path to sustainable growth. Keep reading to explore seven effective strategies to enhance.

Strategy 248
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6 Communication Skills Every Manager Should Master

Lead from Within

Effective communication is a cornerstone of successful management. Mastering essential communication skills can dramatically improve your ability to lead, foster collaboration, and drive team performance. As an executive leadership coach working with leaders and managers globally, I’ve discovered that honing these six communication skills is essential for managers to achieve optimal results. 1.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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How Leader’s Bad Moods Affect Us At Work

The Horizons Tracker

The way bosses feel can really impact us. Think about when a big boss gets super excited in a meeting, or when a team leader seems really annoyed during a team talk. Our own feelings start to match theirs, and that can change how we act at work. For example, Steve Jobs, who was a famous boss, sometimes cried at work. Surprisingly, this actually made his employees like working with him more.

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How To Reduce Worker Loneliness

Eric Jacobson

Here is a book that provides workplace leaders an urgently needed methodology for helping companies to reduce worker loneliness, and it delivers a blueprint for building strong, high-performing workplace teams. The book is, Connectable: How Leaders Can Move Teams From Isolated To All In , by Ryan Jenkins and Steven Van Cohen. “72% of workers suffer from loneliness.

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How The Personality Of The Leader Affects Their Organization

The Horizons Tracker

We’re perhaps all too familiar with the notion of narcissistic leaders. Indeed, popular lore often has it that it’s charismatic leaders who are the only ones capable of bending the world to their will. Research from Stanford aims to understand how the personality of the leader affects the performance and culture of their organization. The study looked into how CEOs’ personalities relate to the way their companies work.

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Management and leadership in local government report

Chartered Management Institute

Leadership in Local Government CMI has partnered with the Social Market Foundation to explore the role that quality leadership and management can play in improving local government effectiveness. Explore the findings The State of Leadership in Local Government Effective leadership and management significantly impact public sector organisational performance, including in local government.

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Can Wearable Fitness Devices Discourage Activity?

The Horizons Tracker

Fitness trackers and applications that transform physical activity into a competitive pursuit by monitoring performance might inadvertently discourage individuals who are less active from engaging in exercise, according to recent research. The latest generation of wearable fitness technology, including devices like Fitbits and Apple Watches, often fosters a sense of competition among users, whether they’re vying against friends, unknown counterparts, or even their own previous achievements

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Leadership Beyond Reflection: Applying Insights for Impact

Strategy Driven

In today’s evolving and emotionally intelligent professional landscape, leadership isn’t solely about possessing innate qualities or holding authoritative positions. Leadership requires continuous growth, adaptation, and a willingness to learn from one’s experiences. At the heart of this process lies the invaluable practice of self-reflection — essential for honing leadership skills and fostering personal development.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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4 Strategies to Remove Fear from Your Leadership

Leading with Trust

What is the first emotion you feel when you receive an email, text, or phone call from your boss that says, “I need to speak with you?” Is it interest? Joy? Eagerness? Or a positive sense that something good is about to transpire? Or is it dread? Suspicion? Concern? A foreboding sense of doom or even outright fear? My experience has shown that most people’s reaction is the latter.

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Address the WHAT Before Addressing the HOW

Ron Edmondson

I have a simple leadership principle. Don’t address the HOW you are going to do something until you decide WHAT you are going to do. Or if you’re even going to do it. I’ve seen it many times. It can be one of the most frustrating things for a team trying to decide what to do next. You have an idea – it’s not a bad idea – it may even be a great idea.

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Notice Nuisance: Juggling Job Jitters and Unemployment Unraveling

HR Digest

Dear Jane I handed in my notice at work, and the boss threw a bit of a tantrum, cutting my notice period short by a week. When I tried to sort it out with HR, they terminated me without giving a reason and aren’t paying out my notice. Now I’ve got a two-week gap between jobs. Can I still claim unemployment benefits? Thanks, Job Juggler Dear Job Juggler, I’m incredibly sorry to hear about the tumultuous situation you’ve encountered at work.

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Earth Tones: We Need a Climate Change of Hope and Optimism

The Practical Leader

“We are on a highway to climate hell with our foot still on the accelerator,” said United Nations Secretary-General Antonio Guterres at an international climate negotiations conference. “A recent global survey asked 100,000 16- to 20-year-olds about their attitudes to climate change. More than three-quarters thought the future was frightening, and more than half said ‘humanity was doomed.'” Some environmentalists rejoiced at the death toll from COVID because 

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The HR Leader’s Survival Guide

HR leaders drowning in paperwork struggle to meet C-suite's strategic expectations. Burnout and high turnover plague the field, with 95% feeling overwhelmed. This guide explores how the right tools can free HR from admin tasks and empower them to become the strategic leaders they’re meant to be.

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Paper Trails and Bureaucratic Ballet

HR Digest

Hi Jane, Back in September, I landed my dream job, even though the offered salary was a bit below the standard. Here’s where it gets interesting—normally, it takes over a year to fill a position like mine, but within three months, they had someone less qualified interviewed. There were diversity concerns, prompting HR to step in, despite the hiring manager’s preference for me.

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CMI Highlights – 17 January

Chartered Management Institute

Article: CMI Highlights – 17 January Wednesday 17 January 2024 Share Share to Twitter Share to Facebook Share to LinkedIn Share via email In our first update of 2024, we share how to invigorate your return to work and the year ahead – from beating the January blues, to being more Taylor Swift 17 January Dear all, Welcome to 2024! I hope you’re still feeling the benefits from a well-earned rest.

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Using “Digital Academies” to Close the Skills Gap

Harvard Business Review

“Digital academies” are among the most successful approaches to closing the digital skills gap. These initiatives are specific to the company’s culture and narrative, are highly experiential and considerate of organizational team dynamics, and reach across the enterprise. Using DuPont’s digital academy as a model, companies should design their own internal upskilling programs to serve broad employee segments, include experiential elements, encourage continuous engagement, and prioritize flexibil

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When You Think You’re Doing Good Work — But Others Don’t

Harvard Business Review

Learning that others’ perception of you or your work doesn’t match up with your own is unsettling, but there are steps you can take to repair it. Learning how you’re perceived can provide an opportunity for self-improvement and professional growth. When you make the effort to reflect, seek additional feedback, acknowledge missteps, learn, and reach out for support, you’ll foster a new perception that you’re committed to — and capable of — growth.

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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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How the Pandemic Rebooted Entrepreneurship in the U.S.

Harvard Business Review

The Covid-19 pandemic ushered in a boom in business applications in the U.S. after years of sluggishness. But is this startup surge real? It appears to be. While some data sources on entrepreneurship operate on a lag, so far it appears that the entrepreneurship surge is real and likely to lead to greater job creation and productivity in the U.S. over the long run.

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The Art of Giving Feedback

Harvard Business Review

How to make sure your message is clear — and lands the way you intend.

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How IKEA Evolved Its Strategy While Keeping Its Culture Constant

Harvard Business Review

If you’re leading your team through big changes, this episode is for you.

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The Challenges and Benefits of Generative AI in Health Care

Harvard Business Review

How will AI change health care?

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Streamline Your HR Processes with a Free HR Process Checklist Template

A process checklist is a valuable tool for any HR professional to help ensure that all tasks are completed on time and accurately and improve communication and collaboration among team members.