Mon.Jan 01, 2024

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Assumption Busters: 7 Questions to Propel Your Team’s Strategic Thinking

Let's Grow Leaders

How to help your team challenge assumptions for better creativity and problem-solving In our Courageous Cultures research, 67% said their manager operates around the notion of “this is the way we’ve always done it.” That’s not just a lack of imagination. It’s hard to solve a problem differently when you’re holding on to outdated assumptions.

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First Look: Leadership Books for January 2024

Leading Blog

H ERE'S A LOOK at some of the best leadership books to be released in January 2024 curated just for you. Be sure to check out the other great titles being offered this month. All In : How Great Leaders Build Unstoppable Teams by Mike Michalowicz It’s never been harder building successful teams. With challenges of work-from-anywhere, flex-schedule and generational divides, business leaders bend over backwards searching for solutions that work.

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Brevity: How to Live Well in a New Year

Leadership Freak

A big goal makes me feel powerful when it's 364 days away. A goal for today slaps me to attention. A year-long goal is a compass. Awareness of brevity sets the rudder.

How To 239
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21 Leadership Habits to Cultivate This Year

Lead from Within

Be a visionary: The most effective leaders have a clear vision of what they want to achieve and are able to inspire others to work towards that vision. Be a strategic thinker: Business needs good strategic thinkers and the most effective leaders are able to think strategically and plan for the long-term. Be a good planner: The best leaders are able to plan effectively, and set clear and achievable goals.

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Reduce Bias in Hiring: Structured Interview Questions for Employers

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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How To Provide Superb Customer Service

Eric Jacobson

If you want to delight your customers, then the book by Steve Curtin , Delight Your Customers -- 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary , is a must-read for you and your employees. The book explains the seven ways for you and your employees to demonstrate exceptional customer service : Express genuine interest Offer sincere and specific compliments Share unique knowledge Convey authentic enthusiasm Use appropriate humor Provide pleasant surprises Deliver serv

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The Power Of Career Conversations

The Horizons Tracker

Monash University research indicates that the indecisiveness and uncertainty young individuals face regarding their careers can have adverse consequences, including helplessness, depression, stress, lack of purpose, and despair. The transition from education to the workforce has become increasingly unpredictable, with employment markets being more fiercely competitive, resulting in a notable rise in career uncertainty among the youth.

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How To Make AI Ethics More Effective

The Horizons Tracker

AI companies have faced public scrutiny in recent times for developing machine learning algorithms that exhibit bias against historically marginalized groups. In response to these concerns, many companies have made commitments to ensure fairness, transparency, and accountability in their products. However, critics often dismiss these promises as mere “ethics washing.” To investigate the veracity of these criticisms, researchers from Stanford University conducted interviews with AI et

Ethics 118
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How Many Jobs Are Devoid Of Meaning?

The Horizons Tracker

A recent study has provided empirical support to the notion that many individuals harbor a sense of futility in their professional endeavors, considering their jobs to be “b t” or devoid of meaningful impact. The study, conducted by Zurich University, marks the first attempt to quantify and substantiate a theory previously proposed by American anthropologist David Graeber in 2018.

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