Kate Nasser

SEPTEMBER 29, 2024

Leaders, do your teams truly understand and deliver on customer urgency? If your answer is, “Yes, because we have priority schemes they follow,” you may be surprised to witness what actually happens in real time. Image by Patti Morris via Flickr Attribution License. Customer Urgency: Do Your Teams Truly Deliver on It? Recent Event I […] The post Customer Urgency: Does Your Team Truly Deliver on It?

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The Horizons Tracker

SEPTEMBER 29, 2024

Parents often worry about their kids using social media. It’s good that they care, but here’s some news that might ease their minds: A new study from the Norwegian University of Science and Technology suggests that spending time on social media doesn’t seem to make young people interact less with their friends offline. “On the contrary, we find that people who use social media a lot spend more time with friends offline,” the researchers explain.

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HR Digest

SEPTEMBER 29, 2024

Championing AI and inclusive hiring practices, the DOL has released a new framework for employers to follow while hiring. The Labor Department’s AI framework was published by the Partnership on Employment & Accessible Technology and funded by the department’s Office of Disability Employment Policy. The goal of the policy is to support the inclusive use of AI in hiring while benefiting disabled job seekers who might not be treated equally.

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The Horizons Tracker

SEPTEMBER 29, 2024

Recent research from the University of Oregon suggests that traditional news outlets and modern digital influencers are employing innovative strategies on Twitch to attract users who seek interactive engagement with content. “Twitch could be a boon to traditional news organizations for additional income and audience engagement,” the authors explain.

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Advertiser: Paycor

Structured interview questions are a valuable tool for reducing bias in hiring. They help: Ensure all candidates are asked the same questions in the same way Level the playing field so all candidates have a fair chance of being successful Improve credibility, reliability, and validity Download the guide to get the most out of your interview questions!

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