Let's Grow Leaders

APRIL 17, 2015

'Welcome back to the Let’s Grow Leaders Frontline Festival. Our April Festival is all about spring cleaning. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pics and to all our contributors! Next month’s Festival is all about energizing leadership. New contributors welcome. Spring Cleaning Our Priorities, Attitudes and Skills. “We are used to cleaning the outside house, but the most important house to clean is yourself–your own house–which we never do.”

Follow-up 380

Follow-up Teamwork Ethics Open-book 380

General Leadership

APRIL 28, 2015

GeneralLeadership.com and the General Leadership Foundation bring Leadership Advice from America's Most Trusted Leaders to You! Read more at [link]. From Our Early Files: Originally Published. 3 May 2013. “ Luck is of little moment to the great general, for it is under the control of his intellect and his judgment.” Titus Livins. The Allies just lost over 10,000 service members at the Chosin Reservoir in late 1950 and retreated back to the original positions they held before the batt

Advice 329

Advice Positioning Leadership 329

Michael Lee Stallard

APRIL 21, 2015

'It’s ironic that successful self-leadership has more to do with others and less to do with self. I learned this later in life. The sooner you see it, the better. Following are three lessons I learned from personal and professional experiences over the course of my life. My hope is that they will help you be more successful over your career and journey in life. 1.

Leadership 329

Leadership Career Mentor Advice 329

Lead Change Blog

APRIL 6, 2015

'I’m a big fan of leadership and how the best leaders inspire people. Great leaders create an atmosphere where the energy for the team’s success comes from within the team members. Energy flows from the team to the stakeholders and customers. The energy, excitement and creativity are organic, natural and authentic. That energy is also very fragile. It doesn’t take much to deflate a team.

Leadership 327

Leadership Energy Creativity Motivation 327

Advertiser: Paycor

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

Management

Terry Starbucker

APRIL 19, 2015

'There’s a big return on investment for leaders who are willing to do the right thing, even when it’s very hard to do. A great example is letting someone go who you just know isn’t going to go gracefully or easily. Or, to change a policy or program midstream, knowing that it’s going to inconvenience a lot of people, people who have families and personal lives that will also be affected.

Policies 274

Policies Energy Execution Planning 274

Leading Blog

APRIL 15, 2015

'Leadership doesn’t make you better than anyone else, it make you more responsible. As a leader you are more than an individual contributor. Leaders think about the context—the big picture—not just their function. Focused on the outcome, they do whatever needs to be done to move the organization forward. They do whatever they can to facilitate the work of others.

Learning-by-Doing 240

Learning-by-Doing Creativity Career Examples 240

General Leadership

APRIL 24, 2015

GeneralLeadership.com and the General Leadership Foundation bring Leadership Advice from America's Most Trusted Leaders to You! Read more at [link]. Nothing develops trust more than vulnerability…great leaders, authentic vulnerable leaders, require the ability to develop deep human connection. Dov Baron, Author of ‘ Fiercely Loyal ‘ Just be yourself.

Advice 329

Advice Training Development Leadership 329

Michael Lee Stallard

APRIL 26, 2015

#82 Favor Guidelines Over Rules and Controls. Minimize excessive rules and controls. Being controlled feels disrespectful and impedes our ability to grow. Establish guidelines instead and make people know that you are available if they have questions or would like you to be a sounding board. This is the eighty-second post in our series entitled “100 Ways to Connect.

Guidelines 298

Guidelines Micromanagement Advice Management 298

Lead Change Blog

APRIL 13, 2015

'The Aurora, Colorado city manager’s job is on the line. At issue is his purported mistreatment of female members on the city council over the past year. Five of the six female council members say the city manager yells at them, treats them condescendingly, and doesn’t listen to them when discussing city business. This week, an outside consultant is facilitating a closed-door meeting with the ten council members and the mayor.

Survey 321

Survey Discount Guidelines Cooper 321

Terry Starbucker

APRIL 5, 2015

'This morning I was reading the business section of the Oregonian and I saw these survey statistics – 86 percent of employees trust their leadership less today than they did 5 years ago, and 70 percent of people say they are “disengaged at work” What’s going on? As usual for me, a song played in my head as I digested that information.

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Call Center Survey Process Company 258

Advertiser: ZoomInfo

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How To

Leading Blog

APRIL 30, 2015

Command and control is a leadership style that is in many ways our default leadership position. It’s very human. Leadership that serves is far more demanding of a leader. The demands drive us back into our old styles of leadership. It’s the daily grind that derails our best intentions. Cheryl Bachelder became the CEO of the ailing Popeyes Louisiana Kitchen in 2007.

Servant Leader 240

Servant Leader Leadership Styles CEO Leadership 240

Let's Grow Leaders

APRIL 22, 2015

'You’ve tried everything, and the bad behavior continues. You don’t want to say “You need to change this behavior or else,” but the truth is–there will be consequences. Keep that “feedback-is-a-gift-and-I-care-about-you” loving feeling in mind, while having a direct conversation about specifically what must change.

How To 370

How To Commitment Document Review 370

General Leadership

APRIL 15, 2015

'GeneralLeadership.com and the General Leadership Foundation bring Leadership Advice from America''s Most Trusted Leaders to You! Read more at [link]. “If I had an hour to solve a problem, I’d spend 55 minutes thinking about the problem and 5 minutes thinking about solutions.”. Albert Einstein. I often find myself binning leaders into one of two categories: those who are process-centric, and those who are problem-centric.

Team 329

Team Competitive Advantage Advice Process 329

Michael Lee Stallard

APRIL 19, 2015

'#81 Begin Meetings on a Positive Note. Research has found that groups generate more potential solutions when meetings begin with positive comments. Be the person who starts the meeting out with a positive comment. This is the eighty-first post in our series entitled “100 Ways to Connect.” The series highlights language, attitudes and behaviors that help you connect with others.

Positioning 259

Positioning Advice Team Leadership 259

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Diversity

Lead Change Blog

APRIL 20, 2015

'What You Already Know. If you’ve been leading for any length of time, you know you should delegate. My earliest leadership memory is of delegating household chores to my younger brother and sisters when I was eleven. Even then, I knew I should delegate…and you know it now. You know you should delegate because: You can’t do it all yourself. Other people have talents and abilities beyond yours.

Delegation 306

Delegation Micromanagement Follow-up Training 306

Joseph Lalonde

APRIL 6, 2015

'S omething about the Fast and Furious movies has captivated me from the beginning. My guess is it’s the sweet cars and the fast driving that draws me in. But there’s more to the Fast and Furious movies than the cars and the driving. There’s a deeper story woven throughout. And I realized that as I sat watching Furious 7 with my wife on Saturday.

Shaw 239

Shaw Film Leadership Loyalty 239

Leading Blog

APRIL 22, 2015

'The Lean CEO by Jacon Stoller gets to the thinking behind why Lean management works. I think "Lean" is a poor moniker to give the approach. It tends to make people think of cost-cutting or how to get the most work out of the fewest number of people. It sounds like a manufacturing thing. But that is misleading. It is a holistic approach to management.

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CEO Learning-by-Doing Teamwork Environment 240

Let's Grow Leaders

APRIL 20, 2015

'I was giving a keynote on Saturday to large group of administrative professionals. My speech followed the recognition lunch. In addition to their formal awards, they did one of my favorites, “stand up if __” “Stand up if you’ve received your certification (nearly everyone in the room stood).” “Stand up, if you’ve achieved another important professional milestone (again, the room looked like a standing ovation).” “Stand up if you made a signi

Energy 369

Energy Team Construction Follow-up 369

Speaker: Cy Wakeman, M.S., CSP, President, Reality-Based Leadership

Most HR leadership philosophies are grounded in two completely faulty assumptions — “change is hard” and “engagement drives results.” Those beliefs have inspired expensive attempts to keep change from being disruptive to employees. What these engagement programs actually do is create and reinforce feelings of victim-hood and leave employees unprepared to adapt to real changes that are necessary for the health and profitability of their enterprises.

Self-aware

General Leadership

APRIL 22, 2015

'GeneralLeadership.com and the General Leadership Foundation bring Leadership Advice from America''s Most Trusted Leaders to You! Read more at [link]. “The trouble is… you think you have time!” Unknown. When time becomes the transactional measure of merit you’d think the more we have of it the more valuable we become – to others and ourselves.

Advice 329

Advice Examples Organization Productivity 329

Michael Lee Stallard

APRIL 12, 2015

'#80 Ask: “What Can I Do?”. Periodically ask your direct reports what you can do to help them do their best work. Choose an action or actions they suggested and then follow up. In particular, look for obstacles that you can help remove. This is the eightieth post in our series entitled “100 Ways to Connect.” The series highlights language, attitudes and behaviors that help you connect with others.

Management 252

Management Advice Follow-up Report 252

Lead Change Blog

APRIL 30, 2015

Each and every one of you is currently in a pivotal moment. You just might not know it. Is your business languishing in the face of an unprecedented level of challenge from a particularly fierce competitor? Are you being forced to continually do more with less, pushing you beyond the brink of effectiveness? Perhaps your friends and family are quietly suffering because you are simply working too much, or you are not present enough when you are with them.

Restructuring 295

Restructuring Energy Learning-by-Doing Information 295

Terry Starbucker

APRIL 26, 2015

Five years ago this week I released my free e-book, “Leadership From A Glass Half-Full: The 5 Lessons You Need To Learn Before You Jump Into the Pool” It sprung from a wish to pay forward what I had learned the hard way: “I wish I had some kind of guidebook that at the very least warned me about the things I just absolutely had to know before I got started (as a leader)” It’s been downloaded nearly 14,000 times, and I am truly grateful that it has been read, and hop

Download 238

Download Books Advice Blog 238

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Innovation

Leading Blog

APRIL 1, 2015

'Here''s a look at some of the best leadership books to be released in April. Return on Character : The Real Reason Leaders and Their Companies Win by Fred Kiel. Work Rules! Insights from Inside Google That Will Transform How You Live and Lead by Laszlo Bock. Getting There : A Book of Mentors by Gillian Zoe Segal. Players First : Coaching from the Inside Out by John Calipari and Michael Sokolove.

Books 239

Books Collins Library Leadership 239

Let's Grow Leaders

APRIL 14, 2015

'Kendra is late because she was at the hospital with her sick child and barely got home to take a shower… got it. Every now and then managers must make exceptions, no doubt. But now, John is late too, and you feel bad saying something to him, since you just let Kendra off the hook. Before you know it, late is the new black… to work, to meetings, and the envelope is being pushed in other arenas as well.

Team Building 369

Team Building System Focus Group Situational Leadership 369

General Leadership

APRIL 29, 2015

GeneralLeadership.com and the General Leadership Foundation bring Leadership Advice from America's Most Trusted Leaders to You! Read more at [link]. The price of success is hard work, dedication to the job at hand, and the determination that whether we win or lose, we have applied the best of ourselves to the task at hand. Vince Lombardi. I’ve been an athlete my entire life.

Sports 329

Sports Price Advice Training 329

Michael Lee Stallard

APRIL 4, 2015

'#79 Carve Out Social Times. Schedule regular social time for people to connect. Genentech has weekly Friday afternoon social times where they serve drinks and snacks. We know a manager who orders pizza and salad for his team every other Friday. During the warm summer months, organize an ice cream social on Friday afternoon to bring your team together for conversation (include fruit for the those who prefer a more healthy alternative).

Team 226

Team Organization Management 226

Speaker: Rusty Lindquist, VP Strategic HR Insights at Bamboo HR

Compensation can be tricky, few things carry as much emotional weight as comp. And with the increased transparency in the market, combined with our collective propensity to rate ourselves against others, the frequency of these very difficult conversations is increasing. In this webinar, we will deconstruct some of the psychology around comp. We’ll take an analytic look at comp’s role in the employee experience, and then we’ll get really tactical with guidance on very specific compensation conver

Tactics

Lead Change Blog

APRIL 24, 2015

One of the most tremendous truths about being human is how our thoughts, feelings, and desires interconnect. Through our internal connectedness of mind, body, and soul, we can harness greatness within ourselves and develop each aspect to become stronger and more in tune with the other aspects. Yet our humanness comes with a flaw, in that we can get our feelings out of proportion to rational thinking.

Seminar 288

Seminar Motivation Process Influence 288

Terry Starbucker

APRIL 12, 2015

'How do leaders know if they’re building a sturdy and flourishing house, or a haunted and doomed one? All it takes is a good set of ears (ones that have been properly calibrated, of course), because there are 10 sentences that should cause nightmares for any leader, and push them towards the cold hard reality that their team is in trouble. Let’s step inside this haunted house, if you dare…. 1.

Execution 229

Execution Budgeting Review Course 229

Leading Blog

APRIL 30, 2015

Here are a selection of tweets from April 2015 that you might have missed: "The path from strategy to execution should be energizing and inherently inspirational." by Ken Favaro. Focused Or Flailing? by @CABachelder. Lead Change Group: The Power of a Leader. Are You Drowning Your Team? by @SkipPrichard. If you can't be interesting without profanity , then let's face it: you're not that interesting.

Emotional Intelligence 239

Emotional Intelligence Media Commitment Article 239

Let's Grow Leaders

APRIL 3, 2015

'From my perspective, the new system was genius. Instead of our enterprise customers typing in their service orders in an email for call center reps to retype them into our systems (which almost always contained errors) the customers now had an easy interface that would “flow through” to the backend systems. Faster, with higher quality, and an added bonus of working on weekends.

System 365

System CRM Call Center Energy 365

Speaker: Speakers:

HR and payroll impact every aspect of your business. Choosing the right provider is one of the most important decisions you’ll make. Before you decide, hear first-hand customer accounts in Paycor’s webinar to learn: The three most important things to look for when switching. How to begin your search. What are some of the red flags?

How To