January, 2009

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The Art of Responding to Feedback in 3 Simple Steps: Appreciate, Acknowledge and Consider

Managing Communities

Some feedback is easy to take. Someone makes an awesome suggestion that makes a ton of sense or simply loves what you are doing and wants to tell you so. Some feedback isn’t as easy - someone doesn’t like something you’ve done and wants to let you know about it. As long as they aren’t [.]. Tags: Dealing with Users.

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Is Your Organization Healthy?

Anese Cavanaugh

Qualities you’ll find in a healthy team/organization*: The organization’s vision is shared, communicated and alive. People have bought into it and know how their role directly supports it. People are self aware AND self possessed (in other words, they’re self-aware AND able to shift behavior/do something about their impact). Systems are in place so people know what to do, how to do it, and who does it (and can cross function in roles).

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OBAMA-NOMICS BEGINS TODAY!

Women's Leadership Exchange

If you're like me, you were mesmerized by every word, every sight, every nugget or information about our new President's Inauguration. Having attended 2 previous inaugurations, I chose to enjoy this one in front of my HDTV. Watching it today, I had regrets about not experiencing the extraordinary energy that I could almost feel emanating from the TV.

Loyalty 70
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Know Thyself - Part I

You're Not the Boss of Me

You’re Not the Boss of Me Skip to content Home About Me About This Blog ← Using the Vision Know Thyself Part II – Smart Emotions → January 19, 2009 · 4:00 am ↓ Jump to Comments Know Thyself – Part I This week, I’m going to play with the notion of Self-knowledge as a critical component of good leadership.

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The HR Leader’s Workforce Management Guide

In today’s fast-paced business world, effective workforce management (WFM) isn’t just an option—it’s a necessity.

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Honoring Dr. King

Women's Leadership Exchange

Today, the day before one of our country's most historic inaugurations, is the holiday honoring the birthday of one of America's greatest change agents - Martin Luther King, Jr. His life's work, culminating with his speech "I Have A Dream" delivered Aug. 28, 1963 from the steps of the Lincoln Memorial to over 250,000, changed the course of history. We will celebrate Barack Obama's inauguration due to the work of Dr.

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Everything I need to know I learned in 2nd grade…

Anese Cavanaugh

What if the most simple and key principles of effective leadership and engagement were already in your bones and just needed a playful reminder? At the beginning of the school year, my son’s 2 nd grade class established class “ground rules” aka “Rules of Engagement.” These rules were set as guidelines by which they agreed to be treated and treat each other.

More Trending

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10 Moderator Moves That Turn My Stomach

Managing Communities

We all have an idea of what we would like our moderators to do and how we want them to act. In deciding these things, we are also able to figure out how we don’t want them to act. Sometimes, we realize this by seeing other moderators behaving badly. With this in mind, here are [.]. Tags: Dealing with Users Managing Staff.

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The Leadership Measurement Shift | You're Not the Boss of Me

You're Not the Boss of Me

You’re Not the Boss of Me Skip to content Home About Me About This Blog ← The Leadership Activity Shift The Leadership Relationship Shift → January 30, 2009 · 4:00 am ↓ Jump to Comments The Leadership Measurement Shift Before you undertook leadership responsibilities, it is likely that your performance was measured against a set of targets that addressed your individual contribution to your organization.

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The Leadership Activity Shift

You're Not the Boss of Me

You’re Not the Boss of Me Skip to content Home About Me About This Blog ← Making a Move to Leadership The Leadership Measurement Shift → January 28, 2009 · 4:00 am ↓ Jump to Comments The Leadership Activity Shift As an individual contributor, your focus was no doubt on work associated with your own set of tasks, ensuring that you met the deadlines set for you; and producing the results that your boss, and your job description, demanded.

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Making a Move to Leadership

You're Not the Boss of Me

You’re Not the Boss of Me Skip to content Home About Me About This Blog ← Know Thyself Part III – Personality Type The Leadership Activity Shift → January 26, 2009 · 1:44 am ↓ Jump to Comments Making a Move to Leadership So, you have just been promoted and now you have people reporting to you. Congratulations! Now what?

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Know Thyself Part III - Personality Type

You're Not the Boss of Me

You’re Not the Boss of Me Skip to content Home About Me About This Blog ← Know Thyself Part II – Smart Emotions Making a Move to Leadership → January 23, 2009 · 8:00 am ↓ Jump to Comments Know Thyself Part III – Personality Type The Myers-Briggs Type Indicator, more affectionately known as MBTI ®, is based on the psychology of Carl Jung and was developed by Isabel Briggs Myers and her mother Katherine Cook Briggs.

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Know Thyself Part II - Smart Emotions

You're Not the Boss of Me

You’re Not the Boss of Me Skip to content Home About Me About This Blog ← Know Thyself – Part I Know Thyself Part III – Personality Type → January 21, 2009 · 8:00 am ↓ Jump to Comments Know Thyself Part II – Smart Emotions So! Emotional Intelligence! If you are unfamiliar with it, I strongly advise that you explore it because Emotional Intelligence is a critical component of good leadership.

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Using the Vision

You're Not the Boss of Me

You’re Not the Boss of Me Skip to content Home About Me About This Blog ← I’m Seeing Things!…More about Vision Know Thyself – Part I → January 16, 2009 · 8:00 am ↓ Jump to Comments Using the Vision Once you have your simple, clear and honest vision firmly in your mind and heart, it can become a tool for planning business strategy and provide the discipline necessary to avoid unproductive and expensive diversions.

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ManagingCommunities.com is One Year Old!

Managing Communities

One year ago today, I launched ManagingCommunities.com. It had been a site that I had wanted to launch for some time, as community management is a subject that I am passionate about and I had a lot to talk about and a lot of experiences that I wanted to share. In light of this moment, I [.]. Tags: ManagingCommunities.com.

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5 Ways to Improve DE&I in the Workplace

Diversity, equity, and inclusion are critical for an organization’s success. And companies that take bold action to help ensure an inclusive workplace will win every time. Discover how your company can create a culture that celebrates DE&I while achieving higher revenue and growth.

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Los Angeles Tweetup/Web Meetup on January 14

Managing Communities

When I found out that I would be coming to the Los Angeles area for a short time, I wanted to try to meet up with some people in the area. So, I was talking to my friend Ricardo Bueno who lives in the city and we were going back and forth about it and… [.]. Tags: Off Topic ManagingCommunities.com Press.

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New Book Coverage: Interviews, Reviews, Conference Mentions and More!

Managing Communities

It’s been a few months since I posted a book related press recap, so I wanted to highlight all of the great mentions that the book has received in that time. There were new reviews from Martin Reed of Community Spark, Des Walsh, Jessica Smith of Jessica Knows, Kare Anderson of Moving From Me to We.com [.]. Tags: Managing Online Forums (Book) Press.

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“Locked.” is No Way to Close a Thread/Topic

Managing Communities

Locked topics have a purpose on most communities. I try to avoid them, except in specific circumstances, but they have a place and they are a tool in a moderator’s arsenal. What I want to discuss today isn’t the locking of topics in itself, but what one says when they lock a topic. When you lock [.]. Tags: Dealing with Users Managing Staff.

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