General Leadership

JUNE 19, 2017

GeneralLeadership.com and the General Leadership Foundation bring Leadership Advice from America's Most Trusted Leaders to You! Read more at [link]. A bad leader lacks talent and skill, a destructive leader lacks character. Frank Sonnenberg. Leadership can be destructive. I mean this in the sense that poor, weak, or harmful leaders exist and can do great and lasting damage, not only to the organization but most importantly, to the people.

Leadership 384

Leadership Advice Skills Organization 384

Let's Grow Leaders

JUNE 16, 2017

Welcome back to the Let’s Grow Leaders Frontline Festival. This month’s festival is about handling conflict in your team. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pic and to all our contributors! Next month’s Frontline Festival is all about building brand awareness. What approaches are you and your team using to build your organization’s brand?

Teamwork 348

Teamwork Tips Politics Brand 348

Lead Change Blog

JUNE 29, 2017

An important task you have as a leader is giving feedback. Not only in terms of task performance (so that the other knows how he or she is doing), but also in terms of social behavior. This article is about just that: giving feedback on someone’s behavior with the intention that the other actually does something with that feedback. In other words, you give feedback because you would like to see different behavior.

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Short-term Follow-up Tips Examples 327

Leading Blog

JUNE 20, 2017

S MART used to be a quantity game. “I know more than you. I get more things right.” But Ed Hess and Katherine Ludwig say that in the new Smart Machine Age, that’s losing game. The new smart is about quality. Specifically, the quality of your thinking, your listening, and your relating and collaborative skills. Are you ready? The Smart Machine Age (SMA) will revolutionize how most of us live and work.

Learning-by-Doing 327

Learning-by-Doing Stress Training Innovation 327

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Jesse Lyn Stoner Blog

JUNE 13, 2017

How do you recognize who’s a leader? Is it the person telling everyone what to do? Not necessarily. If he is being ignored, he is only talking to himself. Is it the person giving directions? Telling people where to go? Not necessarily. An usher in the theater, who tells you which entrance to use, is not […]. The post How to Recognize a Leader appeared first on Seapoint Center for Collaborative Leadership.

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How To Leadership 326

Michael Lee Stallard

JUNE 3, 2017

The prevalence and extreme nature of star systems in organizations today contribute to widespread employee disconnection and disengagement, particularly among core employees. Employees can be regarded as stars, core employees, or strugglers. Stars are superior performers. They are either a part of senior management or on track to move up the organization’s hierarchy.

Politics 306

Politics Competitive Advantage Class System 306

Let's Grow Leaders

JUNE 6, 2017

The other evening, I was sitting at the kitchen table putting the finishing touches on next week’s keynote for the American Health Quality Association. They’d invited me to talk about “finding joy in your work,” a subject that’s at the core our entire Winning Well philosophy, but that I’m not usually invited to address head on.

Storytelling 334

Storytelling Workshop How To Audience 334

Lead Change Blog

JUNE 19, 2017

Picture this. You walk out of an airport to take a taxi cab to your hotel. The taxi driver has a sullen look, seems completely disinterested in you, plays music you dislike, and talks to his buddies on his phone all the way. When you arrive at your hotel and ask for a receipt, he acts like he’s doing you a big favor and then frowns when you fail to include a tip!

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Hotels Energy Tips Content 321

Tanveer Naseer

JUNE 6, 2017

In my work with various leaders, one of the strategies I often share is employing the art of asking questions. While asking questions can help a leader gain a better understanding of current conditions both within and outside their organization, it can also prove to be a helpful tool in gaining insight from one’s own experiences. It’s an idea I was recently reminded of during an interview I did with my friend and fellow leadership expert Kevin Kruse for his leadership podcast, The LE

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Micromanagement Learning-by-Doing Project Audience 279

Leadership Freak

JUNE 23, 2017

Blindspots let you blame others for your shortcomings and feel superior while doing it.

Leadership 278

Leadership 278

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Analysis

Leading in Context

JUNE 28, 2017

By Linda Fisher Thornton As leaders, we are expected to uphold the highest standards of ethical behavior, and that includes interpersonal behavior (HOW we get the results we get, and how our behavior impact others). This week I'm sharing a review of behaviors that are a "NO GO" for ethical leaders. Click on each link to learn about why the behavior is outside the bounds of ethical leadership.

Ethics 277

Ethics Review Leadership Trends 277

Great Leadership By Dan

JUNE 15, 2017

Guest post from Dan Mann Leadership is about one thing: influencing adult behavior. Ironically, that’s one of the most difficult human actions to accomplish. In our positions as leaders—whether that’s as a manager, owner, coach or something less traditional—our daily task is to influence the decisions of those under our charge. We’re tasked with the job of bending their wills and actions to the benefit of the greater good of our business or cause.

Influence 275

Influence Long-term Objective Training 275

Let's Grow Leaders

JUNE 20, 2017

When you call customer service you want to know 2 things: (1) Does the person who picked up your call care about you and your issue? and (2) Are they capable of fixing it? You don’t have to be a customer service expert to know within 20 seconds whether the guy on the other end of the phone cares and is eager to help. When we work with customer service departments, empathy is always identified as a top MIT (Most Important Thing).

How To 322

How To Training Follow-up Operations 322

Lead Change Blog

JUNE 26, 2017

Are you going to force your employees to do what you tell them to do and achieve the goals you expect them to achieve? Or are you going to earn their trust and respect, so they will act towards the organization’s growth because they want to? Of course, you’ll choose the second alternative. You don’t force; you motivate! In a way, the office is a second home to your team.

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Team Brainstorming Bond Team Building 319

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Tanveer Naseer

JUNE 20, 2017

The following is a guest piece by Jackie Edwards. Are you part of the 25 per cent of leaders who aren’t really listening to their employees? It could be harming your reputation and career. Even though you might have great analytical skills and intelligence, not listening properly decreases the effectiveness of your leadership role. Become a better listener and everyone wins: your employees feel part of a team and you can lead them to success.

Skills 279

Skills Emotional Intelligence Leadership Active Listening 279

Leadership Freak

JUNE 17, 2017

Other people helped you get where you are. Do that for someone else. Don’t wait for people to come to you. Opportunities slip away while you wait.

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Strategy Leadership Development Development Leadership 276

Jesse Lyn Stoner Blog

JUNE 26, 2017

Are you ready to be a first-time manager? Perhaps you’ve had some bad managers in the past, and you think this is your chance to do it right. Well, it IS your chance to do it right. But you can’t wing it. Many first-time managers quickly find themselves hanging off the edge of a precipice, underperforming, […]. The post Are You a First-Time Manager?

Tips 275

Tips Management Leadership Situational Leadership 275

General Leadership

JUNE 14, 2017

GeneralLeadership.com and the General Leadership Foundation bring Leadership Advice from America's Most Trusted Leaders to You! Read more at [link]. “Loyalty, Duty, Respect, Selfless-Service, Honor, Integrity, Personal Courage” US Army Values. Happy 241st Birthday to the U.S. Army! The U.S. Army was founded on 14 June 1775 , when the Continental Congress authorized enlistment of expert riflemen to serve the United Colonies for one year.

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Loyalty Newsletter Reference Advice 275

Speaker: Cy Wakeman, M.S., CSP, President, Reality-Based Leadership

Most HR leadership philosophies are grounded in two completely faulty assumptions — “change is hard” and “engagement drives results.” Those beliefs have inspired expensive attempts to keep change from being disruptive to employees. What these engagement programs actually do is create and reinforce feelings of victim-hood and leave employees unprepared to adapt to real changes that are necessary for the health and profitability of their enterprises.

Self-aware

Let's Grow Leaders

JUNE 26, 2017

Have you ever met a truly humble person– someone who’s entire life is a sacrificial commitment to a cause they deeply believe in? As I spoke with Sister Louise in Thailand about her 50-year commitment to helping women and children out of extreme poverty and danger, I was blown away by her selfless mission. Although she’s Catholic her focus is not about a conversion of her 95% Buddhist community– it’s about “saving (with a little “s”) lost sheep.

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Commitment Skills Team Management 306

Lead Change Blog

JUNE 12, 2017

When I was growing up, I envied the little boy next door. His mom asked him questions. Would you like a peanut butter and jelly sandwich or soup for lunch? Will you spend the afternoon reading a book or playing? My mom told me how it was going to be. While I don’t think she intended it this way, her factual style of asking and telling was a good life lesson for dealing with bosses who managed by command-and-control and wanted answers straight up.

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Tanveer Naseer

JUNE 13, 2017

In my previous piece, where I shared the story of how a past leadership failure helped me to learn to become a better listener , I pointed out that one of the keys to effective leadership is learning to be more inquisitive. Now the importance of inquisitiveness in today’s leadership is fairly obvious considering how much faster we have to operate and make decisions, if not also how quickly things can change.

Learning-by-Doing 276

Learning-by-Doing Storytelling Tools Operations 276

Leadership Freak

JUNE 15, 2017

When was the last time you left a meeting ready to charge hell with a squirt gun? Lousy meetings are problem-solving activities with the wrong people in the room.

How To 275

How To 275

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Next Level Blog

JUNE 27, 2017

Earlier this month, I had the opportunity to speak over the course of several programs in the U.K. with a couple of hundred executives from around the world. During those sessions I was struck by the commonalities of what helps high capacity people lead and live at their best. In fact, when I have the opportunity to talk with executives who have participated in my programs six months or a year later, there are three tactics that are always on the short list of things they’re still doing: T

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Execution Workshop Tactics Short-term 272

Leading Blog

JUNE 9, 2017

J ON GORDON is a prolific writer. He has written at least a dozen books on leadership that I am aware of. The Power of Positive Leadership summarizes much of his thinking and provides a great introduction to all of his other work. As a result, it is full of good practices and thinking. Positive leadership is grounded in reality. We must confront the negativity we come across, but we shouldn’t dwell on it.

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Positioning Gordon Chief Executive Officer Short-term 268

Let's Grow Leaders

JUNE 13, 2017

“I’m just not a people person.” “I hate this touchy-feely crap.” “See that! I’m a ‘C’ on the DiSC assessment this just doesn’t come naturally to me. Now let me get back to work!” Of course, all this may be true, for you, or for a manager that you’re working to develop. It’s also true, that if you want results that last, you can’t ignore the human side of teams.

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How To Brainstorming Report Engineering 306

Lead Change Blog

JUNE 21, 2017

While scouring the Internet a few days ago, I came across a fascinating diagram of famous chefs and their mentors. Many of them household names, the kitchen maestros listed all shared one thing in common – they had risen from relative obscurity and been mentored and trained for much bigger things from within. Chefs have to be great leaders, and it’s always fascinated me that leadership can develop within people who might otherwise reside much further down the company food chain.

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Team Leadership Mentor Bond 284

Speaker: Rusty Lindquist, VP Strategic HR Insights at Bamboo HR

Compensation can be tricky, few things carry as much emotional weight as comp. And with the increased transparency in the market, combined with our collective propensity to rate ourselves against others, the frequency of these very difficult conversations is increasing. In this webinar, we will deconstruct some of the psychology around comp. We’ll take an analytic look at comp’s role in the employee experience, and then we’ll get really tactical with guidance on very specific compensation conver

Tactics

Jesse Lyn Stoner Blog

JUNE 6, 2017

Marissa was frustrated. As district manager of a large retail chain, she was responsible for ten stores. Her district was doing well, meeting sales goals and store operations were generally smooth. The problem was that her boss, the regional manager, was a micromanager. Every time an issue arose, her boss was right in the mix […]. The post Why You Might Be a Micromanager and It’s Not Your Fault appeared first on Seapoint Center for Collaborative Leadership.

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Micromanagement Retail Operations Goal 267

Leadership Freak

JUNE 12, 2017

Bravado impresses the blind, intimidates the ignorant, comforts the fearful, and offends the skillful. Confidence doesn’t need to brag, impress, outdo, or put others down.

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Development Skills 270

Tanveer Naseer

JUNE 27, 2017

The following is a guest piece by R. Kendall Lyman and Tony C. Daloisio. Years ago, we each had a chance individually, to take a hot air balloon ride. Kendall’s adventure was fun and exhilarating. But for Tony, his ride was terrifying because of his fear of heights and small places. The thought of being thousands of feet in the air in a small basket was petrifying.

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Long-term Resistance Project Benchmarking 266

Terry Starbucker

JUNE 18, 2017

Building a great team is one of those leadership skills that can make or break you. It’s one thing to get all the “ right people on the bus ” (to steal a Jim Collins phrase from his indispensable book “Good to Great” ), but it’s quite another to get the team to create an unstoppable collective force that can achieve greatness. Unfortunately, sometimes it’s just a bus going to nowhere.

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Team Collins Open-book Follow-up 265

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Succession