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What to Say Next to Destress an Emotional Conversation at Work When people are fired up, angry, and defensive, it’s tough to have a productive conversation. One reason it’s so tricky to de-escalate an emotional conversation is that when these emotions kick in, they’re contagious. One person gets defensive, and the other person responds in kind.
Stupid questions add stress. Here's how to stop asking "why questions" that create adversarial conversations. It natural to ask why, but it's the wrong question when someone misses the mark. More.
I DEAS shared have the power to expand perspectives, change thinking, and move lives. Here are two ideas for the curious mind to engage with: I. Brianna Wiest on growth through struggle: “Often, our most intense discomfort is what precedes and necessitates thinking in a way we have never conceived of before. That new awareness creates possibilities that would never exist had we not been forced to learn something new.
By Linda Fisher Thornton This series includes 10 quotes (linked to blog posts with leadership guidance) to inspire you and help you improve your leader development as we head into the new year. Part 1 includes the first 5.
Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?
Remote Team Building Insights from the Muppets Are you struggling with remote team building? You’re not alone. Even Kermit the Frog (or someone with an uncanny resemblance) faces this challenge. He’s #AskingforaFriend , but we know it’s a common query: How do you foster remote team building and bonding? If you’re like so many for whom remote work and hybrid teams is the new normal, here are a few fun and practical tips to keep your remote teams engaged and connected is mo
You dangle at the end of the rope because of grit gone bad. The people who climb the highest get the most help. Seek help before you need it. Here's how.
I N THE AGE of digitization, businesses face a critical imperative: to adapt and embrace innovation or risk being left behind in a rapidly evolving world. This force is called creative destruction, which is the process where innovation and technology advancements are reshaping industries and business models. It is reorienting the competitive landscape — winners will flourish while losers will be at a severe competitive disadvantage, losing ground to competitors and frustrating stakeholders and c
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I N THE AGE of digitization, businesses face a critical imperative: to adapt and embrace innovation or risk being left behind in a rapidly evolving world. This force is called creative destruction, which is the process where innovation and technology advancements are reshaping industries and business models. It is reorienting the competitive landscape — winners will flourish while losers will be at a severe competitive disadvantage, losing ground to competitors and frustrating stakeholders and c
In the competitive landscape of today’s business world, providing a top-notch customer experience is essential to not only retaining existing customers but also to attract new ones. Companies that prioritize customer satisfaction often find themselves on the path to sustainable growth. Keep reading to explore seven effective strategies to enhance.
Marting Luther King Jr. - I Have A Dream Martin Luther King is among the greatest Servant Leaders this world has ever seen. His vision, leadership and ultimate sacrifice blazed a path for millions. There are many great posts, videos and other references that remind us of his vision and social injustices he would fight still today. Below are some of my favorites: Wikipedia Article – For a brief background and history on the man and his amazing contributions.
You can't see yourself when you're full of yourself. You can't see others clearly. You can't see the world as it is. Self-Importance is deadly because it distorts perception. Maybe you know someone who needs this post? More.
In today’s diverse and rapidly changing business environment, creating a safe space for all employees to speak up is crucial for fostering a healthy work culture. As a leader, it’s your responsibility to ensure that everyone feels comfortable sharing their thoughts and ideas. Here are some effective strategies to create a safe and inclusive environment in your workplace.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
"Getting a manager and their team to communicate effectively is like trying to teach cats to swim in formation. It's all fun and games until someone ends up on a motivational poster." A harmonious relationship between a manager and their team is paramount in the intricate dance of corporate dynamics. However, what happens when communication breakdowns and a palpable air of distrust and contempt mar this relationship?
In a world where business priorities are rapidly shifting, internal communications teams are forced to consider whether their structure still meets today's strategic communication needs. The role of the internal communicator has also changed. Beyond partnering across the business, there's a growing need to collaborate with counterparts across all aspects of corporate affairs and the corporate communications team, including media relations, external communications, employer branding, government r
You don’t think straight when emotions are high. Self-distancing enables a new way of seeing. LeBron James used self-distancing when he left the Cleveland Cavaliers and went to the Lakers. More.
As the AI revolution gains momentum, understanding its fundamentals has become essential for staying competitive. Whether you’re a leader or an aspiring professional, here are six easy ways to equip yourself for the AI landscape. Grasp Data Science Basics: Start by learning the essentials of data science, which include statistics and programming languages like Python.
Diversity, equity, and inclusion are critical for an organization’s success. And companies that take bold action to help ensure an inclusive workplace will win every time. Discover how your company can create a culture that celebrates DE&I while achieving higher revenue and growth.
In the dynamic world of business, the term 'Optimal State' often arises, especially in discussions about executive success. But what exactly is this Optimal State, and how does it pave the way to success? Optimal State for a successful executive is a synergistic blend of behaviors, habits, and practices that cultivates peak performance and decision-making abilities.
The way bosses feel can really impact us. Think about when a big boss gets super excited in a meeting, or when a team leader seems really annoyed during a team talk. Our own feelings start to match theirs, and that can change how we act at work. For example, Steve Jobs, who was a famous boss, sometimes cried at work. Surprisingly, this actually made his employees like working with him more.
Experience isn’t the best teacher. My friend melted his siding by grilling close to his house. He won’t do that again. Only fools melt their siding two times. Here's how to help others learn from experience.
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Most HR leadership philosophies are grounded in two completely faulty assumptions — “change is hard” and “engagement drives results.” Those beliefs have inspired expensive attempts to keep change from being disruptive to employees. What these engagement programs actually do is create and reinforce feelings of victim-hood and leave employees unprepared to adapt to real changes that are necessary for the health and profitability of their enterprises.
by Braden Kelley There are so many different tools that customer experience (CX) professionals can use to identify improvement possibilities, that it can be quite overwhelming. Because CX is a human-centered discipline, it doesn’t require a lot of fancy software to do it well.
In their book, Millennials Who Manage , authors Chip Espinoza and Joel Schwarzbart , quote Donna Hicks's explanation about how dignity is different from respect. Dignity is different from respect in that it is not based on how people perform, what they can do for us, or their likability. Dignity is a feeling of inherent value and worth. Therefore, Espinoza and Schwarzbart recommend that leaders treat those they are leading with dignity and follow Hick's 10 Essential Elements of Dignity : Accepta
By understanding and applying the principles of Polyvagal Theory and Neuroception, leaders can create workplaces that not only drive success but also promote well-being and human connection. Today’s guest post is b y Randy Brazie MD, SEP® and Geoffrey VanderPal DBA, CFP®, PMP, SHRM-SCP, coauthors of The Steadfast Leader: Control Anxiety, Make Confident Decisions, and Focus Your Team Using the New Science of Leadership (CLICK HERE to get your copy).
Empowering your team to problem-solve independently is essential for success in today’s fast-paced business environment. As a leader teaching them to tackle challenges on their own not only fosters resilience and agility. It also promotes a high-performing organization. So, how can you help your team develop the skills to solve problems without you?
The right HR metrics can illuminate hidden trends, justify decisions to the C-suite, and give you an edge in this unpredictable economy. Download Paycor’s guide and learn how to calculate your: Cost-per-Hire Total Financial Impact of Absences Voluntary Turnover Rate And more!
Why is it that we need so much agility for digital transformation? The answer is simple: the speed of digital. GUEST POST from Howard Tiersky Digital moves fast. Technology is changing rapidly, and changing customer expectations. Competitors are moving rapidly, and start-ups and tech companies are going after your customers.
Eric Harvey and Al Lucia wrote a booklet called, 144 Ways To Walk The Talk. They provide the following great advice about giving feedback: 1. Make it Timely -- give your feedback as soon as possible to the performance. 2. Make it Individualized -- tailor your feedback to the feedback receiver. 3. Make it Productive -- focus your feedback on the performance and not the performer. 4.
As a kid, I was fascinated with mythology, Greek, Roman, and Norse. I couldn’t get enough of Zeus, Neptune, Thor, and their companion gods and goddesses. In reading the stories, I was fascinated by fate and the gods’ role. When I asked my high school teacher which of the two was the prevailing force, she […] The post “No” and Gratitude appeared first on CEOWORLD magazine.
Just finished watching a romantic comedy on Netflix? Well, now you might notice similar movies lined up in your list, all thanks to how Netflix suggests things to you. When you use websites like Amazon, Facebook, Instagram, and Netflix, special computer programs (called algorithms) keep track of what you do. They use this information to suggest things you might like.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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New research led by a psychology professor from the University of Wyoming has looked at conservatism and liberalism in American politics. It finds both have good qualities (“values”) and not-so-good qualities (“vices”). The goal of the studies was to understand how these political ideas affect the United States. “When a person indicates that they are ‘liberal’ or ‘conservative,’ an important part of what they are communicating is their goals
While onboarding, don’t let yourself get caught up in administrative details. Automate paperwork & training so new hires can focus on the business at hand from day one. Get Paycor’s checklist to see where your company can make HR process improvements.
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