article thumbnail

A Board Director's Perspective on What IT Has to Get Right

Harvard Business Review

A second new component of the IT function should be dedicated to this category of work: the Enterprise Integration Group (EIG). EIG is responsible for enterprise architecture, the center of expertise for simplification and integration methods, process and program management.

article thumbnail

3 Ways to Get More Value from Automation - SPONSOR CONTENT FROM PWC’s Strategy&

Harvard Business Review

Recently, a financial services organization found $5 million in opportunities to optimize its finance processes. Automation is helping a handful of companies accomplish what was once thought impossible: boosting financial performance while also aiding fast corporate transformation work.

article thumbnail

IT Can No Longer Afford to Ignore Its Users

Harvard Business Review

During these decades, IT organizations retained nearly complete control of the technology architecture, and with little to challenge them. Bob in Finance simply didn’t bring his own mainframe to work. the complexity and cost of enterprise software ensured that the IT model remained enterprise-centric.

CIO 8