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Emotional Intelligence Can Improve Communication Between Generations in the Workplace

The Center For Leadership Studies

Leveraging emotional intelligence (EI) with awareness and discernment will increase your success in communicating effectively with those you influence, regardless of generation. Known for their disciplined work ethic, they have seen their Boomer children “do better than they did” in education, wealth and professional accomplishment.

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28 Leadership Development Recommendations for your Individual Development Plan

Great Leadership By Dan

They know that once internalized, these beliefs and values affect the norms that influence day-to-day actions, determine what’s important, reinforce appropriate behavior, and change attitudes. In an organizational setting this applies equally, where people empower themselves through creativity, innovation and superior customer service.”.