In the CEO Afterlife

SEPTEMBER 8, 2015

Information doesn’t necessarily mean understanding. One of the best sources of understanding is experience, such as in-market know-how, familiarity with competitors and customers, or expertise in leading during turbulent times. Excessive information gets in the way of understanding. Understanding comes in many shapes and forms.

Power 100

Power Competitive Advantage Information Airlines 100

Harvard Business Review

JULY 9, 2014

In retrospect, if I had to write it again, I’d include a section or chapter on ethics. The ongoing explosion of technologically-enabled business opportunities inherently expand the ethical dilemmas, quandaries and trade-offs managements will confront. Ethics Information & technology Innovation'

Ethics 9

Ethics Zimbardo Explicit Knowledge Kahneman 9

Harvard Business Review

SEPTEMBER 5, 2014

It’s no coincidence that this sounds like consumer marketing. Marketing concepts like brands, segments, value propositions and engagement are fertile metaphors for retooling HR , but there is also a more subtle lesson here. Consider this object lesson from marketing. Human resources Information & technology Managing people'

Human Resources 15

Human Resources Report Information Technology Human Capital 15

Harvard Business Review

JANUARY 18, 2012

When Palmisano retired this month, the media chronicled his success by focusing on IBM's 21% annual growth in earnings per share and its increase in market capitalization to $218 billion. He also forced partners and distributors to commit in writing to uphold IBM's strict ethical standards.

Globalization 18

Globalization Golden Parachute Short-term Long-term 18

Harvard Business Review

DECEMBER 8, 2010

Right now, yesterday's organizations — from corporations to Congress — have a gaping, yawning disclosure gap: the how, what, why, how and when of disclosure simply isn't good enough for markets and communities to be able to allocate and utilize resources productively or efficiently.

GDP 19

GDP Hypercompetition IPO Information 19

Harvard Business Review

SEPTEMBER 28, 2012

Yes, this exercise will surface all manner of ethical — and possibly legal — conflicts and risks. Ignore Costly Market Data and Rely on Google Instead? The more data-centric or Web 2.0ish an organization becomes, the more quickly and easily portfolios of interactional, behavioral, and transactional opportunity emerge.

Hedge 15

Hedge Core Competence CFO ROI 15

Harvard Business Review

FEBRUARY 9, 2015

Guaranteeing anonymity (that is, the removal of PII) in exchange for being able to freely collect and use data — a bread-and-butter marketing policy for everyone from app makers, to credit card companies — might not be enforceable if anonymity can be hacked. million people, all of which had been scrubbed of any PII.

Proposal 8

Proposal Policies Information Technology Price 8