The Horizons Tracker

OCTOBER 20, 2019

The study explores the Chinese market after the country’s Ministry of Justice made online legal services a key part of its strategy. This resulted in some lawyers admitting that they had altered advice to clients when they felt they were unhappy, despite this violating their ethics.

Budgeting 40

Budgeting Participative Marketing Operations 40

Harvard Business Review

JANUARY 18, 2012

Palmisano believes the technology industry requires "a high-performance, in-your-face, speak-your-mind culture." He also forced partners and distributors to commit in writing to uphold IBM's strict ethical standards. As Palmisano built IBM into the world's leading information technology company, its competitors dithered.

Globalization 16

Globalization Golden Parachute Short-term Long-term 16

Harvard Business Review

OCTOBER 10, 2017

Tactical performance is how effectively your organization sticks to its strategy. The second type, known as adaptive performance , is how effectively your organization diverges from its strategy. military says, volatility, uncertainty, complexity, and ambiguity , where technology and strategy changes rapidly.

Organization 13

Organization Tactics Call Center Metrics 13