Remove Ethics Remove Kaizen Remove Market Segmentation
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Silver Bullets Won't Fix Your Sales Force

Harvard Business Review

Create and sustain a sales culture of accountability, achievement and ethics. Excellent sales forces continuously improve capability around every sales force effectiveness driver through "kaizen." These sales force effectiveness drivers are the spokes of a wheel that powers the sales force.

Kaizen 8
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How to Give a Robot a Job Review

Harvard Business Review

As long as customer desires are legal, ethical, and safe, smart machines could be as appropriately responsive as smart humans. The robo-adviser’s investment recommendations aren’t moving the sentiment analysis needle in the fast-growing “newly retired” market segment. ” asks Tom Mitchell , the E.

Review 8