Remove Ethics Remove Leadership Remove Market Segmentation
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The Risks and Traps of Decision-Making

Skip Prichard

Decision-making is not taught, yet excellence is assumed in leadership echelons and corridors of power. Consider how marketeers segment customers or how we rate colleagues as introverts or extroverts with high or low potential. Past decisions also affect ethical choices. How do these affect leadership decisions?

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How to Give a Robot a Job Review

Harvard Business Review

Empowering smart machines to — pun intended — live up to their potential may well become the essential new 21st-century leadership skill. As long as customer desires are legal, ethical, and safe, smart machines could be as appropriately responsive as smart humans. “Why would you treat them differently?”

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