Harvard Business Review

AUGUST 28, 2012

That age-old question resonates with the specialists who provide retailers with customer intelligence. In retail environments, companies are aiming to be able to identify all shoppers, connect them with their shopping profiles, and either sell them something or at least gain enough data about them to help make a sale during the next visit.

Retail 15

Retail Wireless Loyalty Chemicals 15

Strategy Driven

JULY 6, 2012

Critical topics include leadership development of executives, mindset changes in the evolution from manager to executive to leader, executive mentoring, insights into how top professionals evolve, plateaus of professional accomplishment, developing a winning work ethic, lifelong learning and the accrual of business wisdom. by Hank Moore.

Business Development 50

Business Development Development Learning-by-Doing Ethics 50

Strategy Driven

APRIL 4, 2014

Of the companies who continue to operate without a plan, 40% of them will be out of business in the next 10 years. According to research conducted by the Ethics Resource Center: Employees of organizations steal 10 times more than do shoplifters. Employee theft and shoplifting accounting for 15% of the retail cost of merchandise.

Budgeting 79

Budgeting Succession Consultative Crisis 79

Strategy Driven

FEBRUARY 4, 2011

Tactics deemed as ’standard operating procedure’ for some companies were exposed and ridiculed by others. How much further should we extend ethics? Sadly, many of the perpetrators did not see lapses in ethics… it was legal and just business to them. Formerly sainted icons went down in disgrace.

Ethics 58

Ethics Cost Crisis Learning-by-Doing 58

Strategy Driven

JUNE 18, 2015

While the retail industry crisis has been well-reported, particularly with respect to dwindling foot traffic to brick-and-mortar stores. This asks that we operate with openness, clear communication and accountability. At the most fundamental level, credibility translates into trust, and trust translates into sales.

Crisis 50

Crisis Strategy Telemarketing Brand 50

Strategy Driven

NOVEMBER 2, 2012

Growth, defined as increasing revenues each year (rather than improving the quality of company operations). Walking the Talk: ethics, values, quality, vision. Product-service movement at retail levels. Continuous quality improvement within your own operation. Giving back to those who support the company. Inventory costs.

Strategic Planning 66

Strategic Planning Budgeting Planning Competitive Advantage 66

Harvard Business Review

JUNE 2, 2015

make your own operations more efficient. create the opportunity to invent new operations. defend against “attack from beneath” and maintain your reputation for ethical operations. Joseph , a scrap-metal recycler, in order to secure supplies for its operations. The Future of Operations.

Supply Chain 8

Supply Chain Contract Manufacturing Outsourcing Operations 8

Harvard Business Review

OCTOBER 6, 2014

Troubles at Tesco, the UK’s leading retailer, are mounting. If round after round of profit warnings was not enough – group operating profits fell 20% between 2011 and 2013 and are likely to fall another 30% in 2014 — the company recently announced it had overstated its first-half profit by about $400 million. How did this happen?

Retail 12

Retail Merchandising Discount Price 12

Strategy Driven

SEPTEMBER 2, 2011

Validate your worth to the overall company operation. Become top management’s partner in efficiency of operations. Product-service movement at retail levels. Continuous quality improvement within your own operation. Goal attainment leads to ethical behavior. Cash outlays are always risks. by Hank Moore.

Budgeting 50

Budgeting Planning Strategic Planning Competitive Advantage 50

Harvard Business Review

DECEMBER 6, 2012

Nor, Deepwater Horizon notwithstanding, accidents or other operational problems like suppy chain or customer service disruptions. Not fraud, either, or ethics violations, the odd rogue trader losing billions in a single day, or other compliance problems. The culprit wasn’t external shocks like the Great Recession.

Company 15

Company Retail Outsourcing Compliance 15

Harvard Business Review

APRIL 26, 2012

And although the retail giant's green efforts have done a lot to showcase the company's commitment to sustainability, sometimes Walmart gives its critics some legitimate ammo, like the recent revelations and allegations of corruption in its Mexican operations. Of course not. The totality of a company's actions does matter.

Ethics 14

Ethics Short-term Marketing Operations 14

HR Digest

JUNE 24, 2023

Understanding HR Analytics The Evolution of HR Management Over the past century, HR management has undergone a remarkable transformation, evolving from an operational discipline to a strategic function. Optimized HR Operations: HR analytics streamlines HR processes by automating data collection, analysis, and reporting.

Metrics 98

Metrics Trends Compliance Analysis 98

Harvard Business Review

OCTOBER 8, 2012

The Wall Street Journal recently broke a story which revealed two surprises about the pricing practices of Internet retailers: Prices change often and widely. Internet retailers have discovered that the web is a perfect setting to optimize prices. It's fair to question whether these frequent price changes are ethical.

Price 8

Price Retail Discount Ethics 8

Harvard Business Review

OCTOBER 6, 2016

The bank has since fired 5,300 employees for the illegal behavior and eliminated retail bank sales goals entirely. Senior leaders were so focused on financial impact that they couldn’t see the ethical damage. As a result of this fraud, the bank is now being investigated by Federal prosecutors and Congressional overseers.

Banking 11

Banking Leadership Committee Ethics 11

Harvard Business Review

AUGUST 15, 2018

But it’s poised to transform all sectors, from retail, telecommunications, and agriculture to health, trucking, and the penal system. How companies are using artificial intelligence in their business operations. Ethics is among the field’s biggest challenges. Insight Center. Adopting AI. Sponsored by SAS.

Ethics 8

Ethics Learning-by-Doing Industry Telecommunications 8

Harvard Business Review

MAY 29, 2014

How has Coca-Cola integrated these CSR principles into your operations? Coca-Cola operates in more than 200 countries and the needs of each market depend on a variety of factors. Thus, we operate a value creation model that is globally driven but locally focused. We also have ethical drivers for our sustainability work.

CEO 11

CEO Supply Chain Operations Brand 11

Harvard Business Review

JUNE 9, 2016

Consider these three examples: In 2014 the US healthcare retailer CVS decided to stop selling cigarettes, at an estimated cost of $2 billion, due to it being “the right thing for us to do for our customers and our company to help people on their path to better health,” according to Larry Merlo, CEO. .” Insight Center.

Short-term 8

Short-term Company Long-term Ethics 8

Harvard Business Review

SEPTEMBER 8, 2014

It’s now done by economists, data engineers, IT operatives, and anyone who has access to the data. These tools are especially attractive to retail and service companies because they have so many employees and such high turnover, which means they are hiring all the time. But a few things have changed with the rise of big data.

Succession 11

Succession Human Resources Information Technology Software 11

Harvard Business Review

SEPTEMBER 28, 2012

With the company's retail insights into the browsing, shopping, and purchasing behaviors of its customers, its views into entrepreneurial investment through its Web Services offering, and its Kindle and Fire media consumption devices, Amazon is extraordinarily well-positioned to strategically invest in explicit companies or particular sectors.

Hedge 15

Hedge Core Competence CFO McKinsey 15

Harvard Business Review

MAY 28, 2015

At the same time, it is long past time for the field to have a serious conversation where their data comes from, and the ethics of using big data. Social life and the operation of organizations increasingly leave more or less permanent data traces, like the contrails left by jets.

Management 8

Management Retail Construction Ethics 8

Harvard Business Review

JANUARY 12, 2018

This would represent between 10% and 15% of total retail financial assets under management. Companies are both operators and investors. Companies in every industry can benefit from making more data and algorithm-based decisions in areas of internal operations and finance. will grow to U.S. $5 5 trillion to U.S. $7

Consultative 8

Consultative Strategy Advice McKinsey 8

Harvard Business Review

SEPTEMBER 8, 2014

It’s now done by economists, data engineers, IT operatives, and anyone who has access to the data. These tools are especially attractive to retail and service companies because they have so many employees and such high turnover, which means they are hiring all the time. But a few things have changed with the rise of big data.

Succession 8

Succession Software Commitment Report 8

Harvard Business Review

JUNE 21, 2013

burden of running their companies’ day-to-day operations. In fact, a survey of retail managers suggests that a majority think customers are happier getting preferential treatment in public than in private. Ethical Quandaries. The article doesn''t outright glorify or condemn these work environments. Journal of Consumer Research.

Advertising 8

Advertising Video PR Ethics 8

In the CEO Afterlife

MARCH 18, 2015

This vision establishes the principles for running a simple operation. Intuit is successful because they bring their ‘do less better’ cultural ethic to their customers. If that whets your appetite for more, you can pick up a hard copy or kindle version all online book retailers. Their goal is to make accounting, simple.

Apparel 100

Apparel Brand Franchising Competitive Advantage 100

In the CEO Afterlife

DECEMBER 11, 2012

Collectively, these giants employ 300,000 people, the vast majority of which are committed to delivering results, ethically. Imagine the reaction of a supplier’s top management when they witness their brand featured at a selling price below what the retailer paid. Now imagine how their rivals feel about that.

Price 162

Price Discount Brand Incentives 162

In the CEO Afterlife

DECEMBER 11, 2012

Collectively, these giants employ 300,000 people, the vast majority of which are committed to delivering results, ethically. Imagine the reaction of a supplier’s top management when they witness their brand featured at a selling price below what the retailer paid. Now imagine how their rivals feel about that.

Price 148

Price Discount Brand Incentives 148

Marshall Goldsmith

FEBRUARY 8, 2018

Forbes – #1 Leader in Retail. a holding company that operates seven distinct business. Operations Group Baring Private Equity. Formerly a leader in the automotive, retail, restaurant, media innovation and consulting industries. Former Operating Partner at Blackstone, Chief Human Resources Officer for Unilever.

Executive Coaching 70

Executive Coaching CEO Banking Magazine 70

HR Digest

JUNE 1, 2023

IKEA, the world-renowned Swedish furniture retailer, has been undergoing a massive digital transformation in recent years. Her mission was to guide IKEA Retail (Ingka Group) through this transformation and help the company enter the next chapter of its history.

Retail 52

Retail Supply Chain Agility Ethics 52

Harvard Business Review

AUGUST 6, 2012

This is still unfamiliar territory for executives who lack a proper understanding of how activists operate and what makes boycotts successful. This is one reason why retailers and oil companies make good boycott targets. First, activists are highly strategic. While some boycotts are punitive in nature, many are not.

Company 14

Company Supply Chain Politics Media 14

HR Digest

JANUARY 10, 2024

Transformative change requires an organization to change not only how it operates but, even more importantly, how people think. The reason that it’s a challenge is that when strategic and essential work (day-to-day operations work) is mixed together, the day-to-day operations work drives out the strategic.

Ulrich 52

Ulrich Leadership Diversity Audience 52

In the CEO Afterlife

JUNE 8, 2016

Speciality coffee shops are competing with retail brands for consumers’ attention in the grocery aisle, new coffee formats are being introduced (such as single-cup brewing systems), and U.S. wholesale grocers (prior to Bell’s arrival in 1977), which meant its market share inside competitive retailers was, naturally, quite low. “By

Brand 100

Brand Brand Management Advertising Management 100

Harvard Business Review

FEBRUARY 22, 2012

can benefit consumers and the economy with lower cost (although foreign operations often sell in foreign markets). The cash from high revenues and margins is also often used to enhance the corporation: for improving its operations, productivity, technology and products, or for increasing reach and scale efficiencies through acquisitions.

Offshoring 15

Offshoring Outsourcing Supply Chain Globalization 15