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Retailers Turn to "Soft Surveillance" to Fight Customer Anonymity

Harvard Business Review

Decide on the overall data-collection goal and determine how invasive the company can be, given the laws and standards in each region where it operates. For example, a car dealership could put minivan ads on monitors as a family walks up to the showroom door. In theory, at least, data of this sort could be gathered at building entrances.

Retail 15
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How Merck Is Trying to Keep Disrupters at Bay

Harvard Business Review

Within EB, Merck first created a Global Health Innovation Fund and then a Healthcare Services and Solution unit to identify, develop, and operate nascent opportunities that fit that thesis. For ideas to become reality, a company needs repeatable processes, not only out-of-the-box insights. Experimentation is vital.

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Introducing 100 Coaches: Pay It Forward Champions

Marshall Goldsmith

a holding company that operates seven distinct business. Formerly SVP in charge of wireless communication. Operations Group Baring Private Equity. Sanyin Siang – Executive Director of the Duke University Fuqua/Coach K Center on Leadership & Ethics (COLE). Paul Hill – Former Director of Mission Operations NASA.