Marshall Goldsmith

DECEMBER 16, 2013

The “intellectual capital” brought in by high-knowledge employees will be a major, if not the primary, competitive advantage. We must manage our human assets with the same rigor we devote to our financial assets. Division-level executives provide a quarterly report on high-impact performers who should be recognized.

Bureaucracy 151

Bureaucracy Intellectual Capital Kotter Telecommunications 151

Harvard Business Review

OCTOBER 22, 2014

Two academic heavyweights face off on a topic that every student of leadership and HR cares — or at least hears — a lot about: emotional intelligence. Working as an executive search consultant at Egon Zehnder, I’ve personally led more than 500 senior appointments and been involved in many more, interviewing more than 20,000 candidates.

Emotional Intelligence 10

Emotional Intelligence Goleman Intellectual Capital Human Resources 10

Harvard Business Review

JULY 14, 2017

Building a successful platform business is hard enough when you have an original idea, ample capital, no core business to cannibalize, and a team of top talent. Just ask the executives at Uber, Twitter, Fitbit, and Snapchat.) Human capital. After all, we call the department human resources.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8