Harvard Business Review

MAY 1, 2014

It’s especially hard for senior executives, who have got where they are thanks to the way they behave. That’s why executives often engage the services of a coach. To help with the transition, and in particular with the project, the company hired two new executives. Let me give you an example. They distrusted each other.

360-Degree Feedback 14

360-Degree Feedback Offshoring Construction Execution 14

Harvard Business Review

OCTOBER 30, 2012

That's because information technology — not just the Internet, but also mobile devices, " big data " for intensive data-crunching, and other computer hardware and software — will render even some of today's most proficient business processes obsolete by the end of the decade. I see three big opportunities: 1.

Process 18

Process Strategy Offshoring Information Technology 18

Harvard Business Review

DECEMBER 29, 2014

Perhaps the biggest challenge for sales ops leaders is delivering a huge diversity of work, while operating in a constantly changing business and technology environment. Such individuals have credibility with top executives, and generally crave creativity and variety in their work.

Offshoring 14

Offshoring Outsourcing Analysis Incentives 14

Harvard Business Review

AUGUST 22, 2011

What has happened is that in the name of speed and efficiency, local managers and their employees have been equipped with web-based technologies, which is potentially a good thing: The right kind of system can empower workers to improve the customer experience and engage in a dialogue with the clientele.

Call Center 15

Call Center Offshoring Policies System 15

Harvard Business Review

NOVEMBER 19, 2012

But while your company may have a business or IT strategy that incorporates digital technology, an IT strategy does not equal a digital strategy. Because most IT strategies treat technology in isolation. Organizations looking to create revenue from digital technology need a strategy that is more powerful than digital substitution.

IT Strategy 13

IT Strategy Strategy Class Offshoring 13

Harvard Business Review

MARCH 17, 2011

A potentially catastrophic technological problem, an incomplete crisis response plan, misleading early information, divided private and public authority, ineffective initial actions. The possibility of a well blow-out was explicitly addressed by systems, processes and technology. Yet, neither BP and the U.S.

Crisis Management 16

Crisis Management Crisis Management Chemicals 16

N2Growth Blog

NOVEMBER 23, 2010

I will onshore, offshore, outsource, insource, or execute whatever business strategy I implement without regard for diversity. Do you really want to financially incentivize your executives to make hiring decisions that place a greater value upon diversity mandates than qualifications?

Diversity 350

Diversity Blog Leadership Learning-by-Doing 350

Harvard Business Review

SEPTEMBER 20, 2011

economy as a whole, rather than the narrow, specific slices of technology or communication, the first decade of the 21st century did not generate expected growth in jobs, revenues, profits, or stock prices. The business press puts a tremendous focus on technology and innovation, but what it doesn't do is put it into context.

Innovation 14

Innovation Supply Chain Offshoring Policies 14

Harvard Business Review

AUGUST 29, 2014

Like their 21st century successors, top executives of the ’50s weren’t typically fans of Washington playing too large a role in the economy. Today, by contrast, GE does all it can to escape taxation, in large part through “ innovative accounting that enables it to concentrate its profits offshore ,” as the New York Times characterized it.

Public Relations 13

Public Relations Offshoring Magazine Globalization 13

Harvard Business Review

SEPTEMBER 26, 2012

While there is a lot of Hadoopalooza in the technology press about the tools for managing big data, and they are wonderful, it's also true that they are a) widely available, and b) mostly free. They can also interface with carbon-based lifeforms — senior executives, product managers, CTOs, and CIOs. You need them.

Offshoring 9

Offshoring CIO Consultative Resources 9

Harvard Business Review

NOVEMBER 10, 2017

On paper, the project seemed like it would be a hit: The investment by the mining company would bring jobs and 21st-century technology to an economically poor area and tax revenues to the government. Given these findings, how should executives approach big projects in locations they may not know a whole lot about?

Company 12

Company Supply Chain Real Estate Stakeholder Analysis 12

Harvard Business Review

JUNE 4, 2013

First off, if the company doesn''t have a CSO and the chief executive thinks the "S" has something to do with sustainability, just fire him. We''re not a technology firm." "We Executives should understand four basic points about security: A well-executed data breach is potentially more dangerous to your business than a recession.

CEO 10

CEO CFO Offshoring Cost 10

Harvard Business Review

JUNE 4, 2014

The study, which focused on large companies with more than $500 million in revenues, also involved in-depth interviews with high-level executives about the factors driving their decisions on where to locate their manufacturing. In the future, many commoditized products will continue to be made offshore. As a result, the U.S.

Chemicals 9

Chemicals Automotive Supply Chain Offshoring 9

Harvard Business Review

DECEMBER 2, 2016

The company involved is a large, well-known technology and services vendor, with over 5 million businesses as customers, 50 major product and service categories, and hundreds of applications. Using traditional human-crafted modeling, the company once employed 35 offshore statisticians to generate 150 propensity models a year.

Operations 8

Operations Construction Offshoring Learning-by-Doing 8

Harvard Business Review

NOVEMBER 23, 2016

Harnessing the power of machine learning and other technologies. Executives must think carefully about how to best match people and machines, bearing in mind that many of the decisions they make today will have a long-tail effect on workforce composition, productivity, and profits for years to come. Insight Center. Sponsored by SAS.

Early Adopters 8

Early Adopters Short-term Long-term Compliance 8

Harvard Business Review

JULY 28, 2016

Technology has emerged as a competitive weapon in driving operational excellence and superior service quality. Because banking has since become a technology business, the future is for entities that offer top-grade personalized banking services to customers, largely driven by low-cost automation. Data consolidation. What works in U.S.

Banking 8

Banking Industry Disintermediation Offshoring 8

Harvard Business Review

FEBRUARY 27, 2017

This narrative has rested on three propositions: that globalization is a major driver of growth and prosperity; that technological progress enriches our lives; and that shareholder returns reflect businesses’ contributions to societal progress. The same goes for technology.

Globalization 8

Globalization Supply Chain Human Capital Long-term 8

Harvard Business Review

AUGUST 22, 2014

So Bill, is the problem here — if there is a problem here — our corporate tax code or our corporate executives? There’s $140 to $160 billion of offshore cash, $100 billion of it is in Ireland. If companies are going to move technology ownership outside the United States, then you pay a substantial tax on that.

Globalization 8

Globalization CEO System Offshoring 8

Harvard Business Review

FEBRUARY 22, 2012

Yet, the imperatives of offshore facilities and employees are — and will remain — central to American companies' international competitiveness. Offshoring and outsourcing today are like sex in the Victorian era: repressed or criticized in public discussion, much practiced in private behavior. Business Purpose.

Offshoring 15

Offshoring Outsourcing Supply Chain Globalization 15

Harvard Business Review

DECEMBER 18, 2018

Western business people are ensnared in low-level court proceedings in China far more regularly than is reported in the West, the risk remains low of a retaliatory move against a Western executive of similar status to Meng. national security concerns because they incorporate Chinese technology into their end products.

Chief Financial Officer 8

Chief Financial Officer NGO Technology Offshoring 8