The Iceberg of Organizational Knowledge: How to Unlock Tacit Knowledge
QAspire
JULY 18, 2024
Everything that is found in documents, systems, process flows and tool kits is “explicit” knowledge that is useful to sustain the business and keep the “status quo”. In fact, most of the content that AI repurposes from online resources is explicit knowledge. That is the tip of the iceberg – visible and accessible.
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