Make Your Company Customer-Centric – and Increase Profitability by a Whopping 75 Percent
Strategy Driven
DECEMBER 2, 2019
It has to be the responsibility of every single department: human resources, training, marketing, support, sales, IT, finance, operations and, most importantly, leadership. In his new book, The Relationship Economy: Building Stronger Customer Connections in the Digital Age (Greenleaf, Oct.
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