Finance Human Resources Knowledge Management 
Harvard Business Review
DECEMBER 22, 2014
While M&A may improve the efficiency of shared services such as human resources and finance, it may actually make it more difficult to improve the coordination of care. Knowledge management Mergers & acquisitions Collaboration Healthcare' But consolidation does not ensure integration.
Harvard Business Review
MARCH 1, 2016
Soft-wiring relies on more informal, organic, voluntary, temporary, or one-off instruments, such as an ad-hoc multi-dimensional task force, an annual corporate planning cycle, an advisory council, a central coordination function, or a company-wide knowledge management system. For example, the U.S. Don’t pretend.
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