Harvard Business Review

SEPTEMBER 6, 2017

Business-critical roles — that is, the jobs that are central to differentiating a company from its competitors and successfully executing its strategy — will also change. And a new ecosystem of finance, insurance, energy, infotainment and maintenance services has emerged based on the data-driven, app economy.

Company 16

Company Insurance Engineering Software 16

Harvard Business Review

MARCH 10, 2017

Using new software to analyze the digital exhaust of calendar and email metadata provides a practical way to build an accurate profile of how frontline sales representatives and managers spend their time, who they interact with externally and internally, and what effect this has on sales performance.

Software 14

Software Metrics CRM B2B 14

Harvard Business Review

DECEMBER 23, 2016

This leaves operating managers, the ultimate “consumers” of talent, to choose between two talent acquisitions methods (or “sourcing channels”): Either engage HR to acquire employees or engage Procurement to acquire contingent workers. Create one integrated workforce strategy.

Strategy 8

Strategy Span of Control Finance How To 8

Harvard Business Review

FEBRUARY 27, 2013

We set people up to use their area of expertise, be it strategy, accounting, operations, technology, finance, or human resources. They need help with financial management, marketing, product development, service delivery, and technology. A skills-based, or pro bono, approach is about donating skills, not just money.

Skills 11

Skills Real Estate Human Capital Project 11

Harvard Business Review

JUNE 26, 2013

The original IT department was formed to centralize a unique expertise that could purchase, implement, and manage technology in the enterprise. Only the largest of enterprises could afford the best technologies, and even for those with the largest bank accounts, IT strategies were limited to basics like CRM , ERP , or email.

Supply Chain 10

Supply Chain Competitive Advantage Information Technology How To 10

Harvard Business Review

AUGUST 9, 2016

Almost every organization today is putting customer experience (CX) at the core of its strategy, aiming to provide products and services that meet customers at every touch point. “In traditional brand management, marketers are responsible for specific product lines,” he says.

Marketing 12

Marketing Content Insurance Brand 12

Harvard Business Review

JANUARY 8, 2015

In my research on how experienced managers and professionals step up to bigger leadership roles, I have observed both the value and the difficulty of returning to our youthful, fake-it-till-you-learn-it strategies. ” At a loss for what to do, Clara decided to emulate people she saw as effective leaders. .

Learning-by-Doing 8

Learning-by-Doing Finance Definition Politics 8

Harvard Business Review

DECEMBER 15, 2015

This is ineffective deal management, and it eventually leads to loss of positioning with customers, and, over time, the nurturing of “commodity competencies.” At that point, Alphatech’s management reassessed its strategy and sales approach. Management first evaluated who were, and who were not, good customers.

Strategy 8

Strategy Team Discount ROIC 8

Harvard Business Review

MARCH 28, 2016

Since its bankruptcy in 2012, Kodak has been a poster child for innovation incompetence: After inventing the world’s first digital camera in 1975, the conventional story goes, myopic managers allowed a bloated company to let inertia drive it off a cliff. Consider what side businesses might be moved to center stage. Diversify.

Company 8

Company How To Technology Strategy 8

Harvard Business Review

JUNE 7, 2013

Better Place would then use these multi-year contracts to finance its infrastructure investments and battery depreciation. Part of this time was spent, wisely, in perfecting the technologies (battery switch, network management, in-car intelligence) that would make the system run. The clock, which started ticking in 2007, ran out.

Mass Marketing 10

Mass Marketing Transportation Depreciation Short-term 10

Harvard Business Review

OCTOBER 13, 2015

On this we know little as yet, in part because Dell is privately held — we can see that it has managed to hang on to its market share in the PC business, but that this business remains in intensive care. We simply don’t have enough information to understand its strategies for transforming its business.

Maturity 8

Maturity Software Competitive Advantage Strategy 8

In the CEO Afterlife

JUNE 8, 2016

And everyone is trying to climb to the top of that to get ahead,” explains Heather Fadali, senior brand manager for coffee at Kraft Heinz, Nabob’s parent company. The change in management, which included Bell and Powell, meant a big change in how the company would operate in the following decades. competitors are entering the market.

Brand 100

Brand Brand Management Advertising Management 100