Mike Cardus

SEPTEMBER 17, 2013

The finance team in a Health Care Company. Was struggling with sales representatives and project managers turning in expense and budget reports on-time…They told me “We have tried everything and our CFO is tired to putting out fires for us.”. started by asking: What do you want the people in sales and the project managers to do?

Cooper 139

Cooper Succession Finance Resistance 139

Harvard Business Review

NOVEMBER 5, 2015

There’s sometimes a disconnect between how we talk about leadership qualities (we tend to use words like authority , power , and emotional intelligence ) and what we actually require from the people leading teams and other working groups (arguably, competence and a deep knowledge of the specific work that needs to get done).

Quality 8

Quality Leadership Dunning Emotional Intelligence 8

Harvard Business Review

AUGUST 21, 2013

ERP systems, RFID , knowledge management, business intelligence) have washed over organizations. IT went from being a potential source of competitive advantage to being a necessity for competitive parity. Similar waves of innovative applications of technology (e.g., Competitors copy or suppliers commoditize to erase these advantages.

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

NOVEMBER 30, 2010

As Tom Davenport, Larry Prusak, and I talk to people about our current research, we hear broad support for its central thesis: that good judgment is not only something required of individuals in leadership positions; it is something that must be embedded in organizations as a whole.

Guidelines 15

Guidelines Education Telecommunications Emotional Intelligence 15

Harvard Business Review

SEPTEMBER 29, 2016

Generating new knowledge by conducting research, benchmarking, or bringing in “resident” artists or scientists whose interactions with employees can spark creativity. At multiple levels in the organization, key personnel are responsible for such capabilities and hold much of the know-how in their heads.

Organization 8

Organization Development Mentor Incentives 8