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A growing number of organizations are moving toward having more pervasive Business Intelligence (BI) by turning to evidence-based decision making supported by a range of BI and analytics technology and processes that enable decision makers to have the best possible intelligence about customers, finances, operations, suppliers, and the market.
Performance measures will have to be curated to the unique environment in which your company operates, the markets you’re operating in and the specific challenges of your sector.
In reality, “handoffs” and transitions prove to be significant operational problems. Ambiguity is the enemy; crisply defined service level agreements and explicit KPI accountability are essential. Autonomy is both the organizational and the operational center of gravity for innovation and growth.
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