Harvard Business Review

SEPTEMBER 9, 2015

At the same time, Tom was looping in supply chain partners, as well as quality, sales, and finance teams that were dispersed around the globe. In fact, the lack of standard operating procedures for using these tools, and the sheer number of them, have even exacerbated this challenge.

Welch 8

Welch Supply Chain Consensus Engineering 8

Harvard Business Review

JULY 12, 2017

In effect, they all had skin in the game, which remains one of the most elusive elements of modern finance. This gap between insurers and customers can be widened into a gulf by trust brokers, who dominate the top-heavy insurance brokerage market and benefit from its opacity and byzantine operating standards.

Insurance 11

Insurance Industry Market Penetration Policies 11

Harvard Business Review

MARCH 31, 2016

Studying these successes and failures, we’ve identified half a dozen key reasons platforms fail, all of which boil down to managers’ misunderstanding of how platforms operate and compete. For years Apple’s market penetration hung in the single digits.

Participative 8

Participative Software Market Penetration Marketing 8