Women on Business

JANUARY 24, 2011

One half of building business is supplying quality products or services; the other half is skill in building relationships. Media momentum is much like a wild fire—the power of one well-placed match can ignite dramatic pyrotechnics! For long-term relationship-building, be sure that your values and those of your clients mesh.

Press Release 100

Press Release Discount Advertising Sharpe 100

Harvard Business Review

FEBRUARY 8, 2011

Different operational skills. If you are great at the finances, an early-stage Excel ninja partner probably isn't be the top priority. At the end of the day, if you don't like your partner, all the other great qualities she possesses won't be enough to sustain you through the long haul of building a business.

How To 15

How To Long-term Learning Curve Entrepreneur 15

Harvard Business Review

SEPTEMBER 22, 2011

And Enterprise Rent-A-Car links its Enterprise Service Quality index customer feedback scores to promotions. In most larger companies, you'll need to generate roughly 200+ responses per operating unit per period. Your CFO and finance team can take a leadership role here. Truly reliable feedback and metrics.

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

SEPTEMBER 7, 2016

It was a daunting investment, but well worth the quality-of-life improvement. Launch day was a wild success. With valuable learnings from the solar salesmen, we began the search to build our own dedicated team of salespeople to help us “open up shop” across each region of operation. Photograph courtesy of BioLite.

Marketing 8

Marketing Microfinance Retail Development 8

Harvard Business Review

SEPTEMBER 6, 2013

For years, the creative side of the company was the top priority, leaving things like finance, IT, and HR to suffer (yes, they tried to run their operations on spreadsheets). Why would an industry beat a hasty retreat from a market that continues to boom?"

Supply Chain 8

Supply Chain Company Crisis Crisis Management 8