Fixed Costs Human Resources Technology 
Harvard Business Review
DECEMBER 21, 2011
I've worked in human resources for over 25 years, the past six with Newell Rubbermaid, and this is not a new endeavor for me. Adding legitimacy to this skepticism are new technologies that enable automation of routine transactions, offshoring and shared service organizations that specialize in managing many tactical elements of HR.
Harvard Business Review
NOVEMBER 15, 2018
To avoid this danger requires a discerning talent-management capacity in the human resources department. In larger facilities, there is often an astonishing proliferation of special care units, ICUs, and quasi-ICUs that are expensive to staff and have high fixed cost profiles.
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