Harvard Business Review

OCTOBER 13, 2014

Maybe you were contemplating a change in employment policies such as flextime or one in customer-facing processes such as a new billing system. Say you introduce an innovative new customer-relationship-management (CRM) tool for your sales force, and revenue increases by 15%. Change management Human resources Operations'

Flextime 11

Flextime Call Center Human Resources CRM 11

Harvard Business Review

DECEMBER 1, 2015

It takes a careful mix of mission, management, and culture. A Gallup poll showed that, even when workplaces offered benefits such as flextime and work-from-home opportunities, engagement predicted wellbeing above and beyond anything else. Ever had a manager or mentor who took a lot of trouble to help you when he or she did not have to?

Positioning 8

Positioning Products Productivity Stress 8

Strategy Driven

JANUARY 8, 2019

For me, the ideal timeframe for futurist thinking is 5-10 years, because although no one can successfully predict the future, in this window you are more likely to be able to clearly see where things are going according to current operating models.

Flextime 74

Flextime How To Scenario Planning Consultative 74