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Online Focus Groups As Effective As In-Person

The Horizons Tracker

Research from the University of Texas Health Science Center at Houston suggests that online focus groups are an effective way to gather data on even the hardest to reach constituents. The author was concerned that an online focus group would reduce participation and ultimately lower the quality of data collected.

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How to Be a Better Team Leader: A Case Study

Let's Grow Leaders

After all this was a recognition focus group for the top reps in this enormous call center. Team Leader Turmoil “I used to be one of those disengaged reps, you’re talking about.” We were all a bit shocked by Mike’s response. Several of whom were on the short-list to become team leaders.

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10 Mistakes Executive Teams Make When Building Workplace Culture

Let's Grow Leaders

Use skip-level meetings, focus groups, or go for a walk-and-talk with your team. But, if employees don’t participate and share their ideas, they won’t have ownership and will be less invested. What to do instead: Ask for input early and often.

Execution 266
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Meet people where they are

Lead Change Blog

Over the last few months, the organization has done its due diligence—conducting focus groups and surveys; studying program participation; reviewing revenue, expenses, and donor history; checking out its competitors and assessing its differentiators; doing [.]

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Three Simple Secrets to Running a Remarkable Meeting

Let's Grow Leaders

I’ve heard these words so frequently, in focus groups, in one-on-ones, and even behind closed doors with seasoned managers. ” “I don’t know why we even try! We make a decision and by the time we get back together, no one has done anything we agreed to.” ” Sound familiar?

Consensus 412
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A Manager’s Guide to Better Decision Making

Let's Grow Leaders

And then, someone else starts talking about the need for focus groups. The team starts out talking about whether to change up schedules and then suddenly the conversation shifts to which training partner to use. The discussion is confused, perplexing, and wastes time because the question isn’t clear.

Consensus 619
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How to Navigate a BANI World: A Leadership Playbook for Turbulent Times

Next Level Blog

Go get it by implementing robust mechanisms for capturing customer feedback, such as surveys, focus groups, and online reviews. Set Up New Customer Feedback Loops : Direct feedback from customers can serve as an early indicator of shifting market needs and potential disruptions.