Focus Group, Human Resources and Marketing

How Employee Feedback May Have Prevented Deadly Meningitis Outbreak

Great Leadership By Dan

DECEMBER 27, 2012

In fact, HR in high-risk industries should implement a variety of avenues/opportunities for employee feedback, such as phone hotlines, online and on-site suggestion boxes, employee surveys, focus groups, new hire surveys and exit interviews.

Mentor

Mentor Committee Trends Compliance

Kellogg Company’s Melissa Howell on The Value of Recruiting Veteran Talent

HR Digest

MAY 2, 2019

From the vantage point of a lifelong career in human resources, Melissa Howell talked with The HR Digest about the various Diversity & Inclusion programs which have put Kellogg on the global map as one of the top companies for veterans, LGBT employees, and executive women. She is a member of Kellogg Company’s executive committee.

Diversity

Diversity Human Resources Globalization Automotive

Six Ways A Small Business Can Use Outsourcing

Strategy Driven

NOVEMBER 7, 2020

It’s essential for you to outsource tasks such as these to people such as Digital Goliath Marketing who are able to manage your work efficiently, leaving you with less stress and hassle to have to do it yourself. Some of the outsource administration you could consider are: Surveying, polling, and focus group tests.

Outsourcing

Outsourcing Human Resources Learning Curve Marketing

Knowledge Is Power. Data Isn’t.

In the CEO Afterlife

SEPTEMBER 8, 2015

One of the best sources of understanding is experience, such as in-market know-how, familiarity with competitors and customers, or expertise in leading during turbulent times. At Apple, Steve Jobs never wanted research from focus groups or quantitative usage and attitude studies. Understanding comes in many shapes and forms.

Power

Power Competitive Advantage Airlines Information

How to Ignite and Sustain Organizational Growth

Skip Prichard

JUNE 22, 2020

Companies with a healthy culture gain a positive reputation, not only among employees, but also with customers and the market. It is not an afterthought or a nice-to-have plan that they delegate to human resources to develop. Culture needs to be recognized as a company-wide function and not the responsibility of Human Resources.

How To

How To Middle Management Reputation Short-term

Ola Snow on Building a Thriving Workforce

HR Digest

APRIL 9, 2024

Ola Snow, Chief Human Resources Officer at Cardinal Health, brings her 20+ years of life experience, offering a glimpse into the company’s commitment to fostering an inclusive and supportive work environment. In the past few years the labor market has been volatile, and human capital strategies have been thrown into the spotlight.

Human Capital

Human Capital Human Resources Diversity Education

Engage Employees Using Customer Service Tactics

Harvard Business Review

OCTOBER 10, 2011

A recent study by Aon Hewitt , for example, found that companies with high levels of engagement outperformed the stock market in 2010. At most companies, the human resources department "owns" and measures engagement. Employee engagement and financial performance are connected. What's the reason for this failure?

Tactics

Tactics Customer Loyalty Survey Loyalty

Flextime Is Declining, But “Flex Around the Edges” Is Up

Harvard Business Review

JUNE 20, 2014

New research from the Families and Work Institute (FWI) and the Society for Human Resource Management finds an “on the one hand, on the other hand” contradiction. Or do they reflect a fear that flextime programs are being eliminated? The answer seems to be a confusing “both.”

Flextime

Flextime Human Resources Career Talent Management

How Johnson & Johnson and American Express Are Developing Young Leaders

Harvard Business Review

JUNE 8, 2018

In 2016, former American Express CEO Ken Chenault tasked chief human resource officer Kevin Cox with finding new opportunities that would drive innovation and revenue growth. Both the J&J and American Express programs have elements aligned with what we heard in interviews and focus groups. American Express.

Development

Development Participative Conference Innovation

Workforce Analytics Isn't as Scary as It Sounds

Harvard Business Review

MARCH 23, 2012

How many organizations would rely mainly on intuition when taking a new product to market? To answer these questions, the analytics team created focus groups of senior Sprint executives and managers, who reviewed the feedback and made informed decisions based on the data. Second, how can we simplify our processes?

Metrics

Metrics Parcell Call Center Productivity

What Spinning Off a GE Business Taught Me About Managing Ultra-Fast Change

Harvard Business Review

JULY 24, 2017

Major organizational changes, covering everything from recruiting and branding to regulatory approvals and marketing, happened in rapid succession, with a hard deadline of 12 months to get it all done for the IPO — and 18 months from the IPO until our full separation from GE. What values drove them? What made them proud?

Management

Management IPO Diversity Long-term

Employee Engagement Depends on What Happens Outside of the Office

Harvard Business Review

JANUARY 13, 2015

Perhaps human resources leaders are spending their money in the wrong places. Specifically we used interviewing and focus groups to find out whether many of the root causes of engagement are actually found outside the workplace. Managing people Human resource management Organizational culture' The answer?

Human Resources

Human Resources Self-aware Survey Influence

How a Public-Private Partnership Is Saving Lives

Harvard Business Review

MAY 5, 2014

Businesses gain their strategic focus from understanding the “customer” ? To help understand a woman’s preferences and challenges, Merck for Mothers has begun to incorporate focus groups and community advisory committees in our work. in this case, that’s the mother-to-be herself.

Supply Chain

Supply Chain Health Care Self-aware Franchising

6 Ways to Build a Customer-Centric Culture

Harvard Business Review

OCTOBER 2, 2018

But the CMO Council reports that “only 14 percent of marketers say that customer centricity is a hallmark of their companies, and only 11 percent believe their customers would agree with that characterization.” At Hootsuite, the social media management platform, marketing and human resources executives collaborate to do this.

Learning-by-Doing

Learning-by-Doing Short-term Participative Human Resources

Leadership Digital

How Employee Feedback May Have Prevented Deadly Meningitis Outbreak

Kellogg Company’s Melissa Howell on The Value of Recruiting Veteran Talent

Trending Sources

Six Ways A Small Business Can Use Outsourcing

Knowledge Is Power. Data Isn’t.

How to Ignite and Sustain Organizational Growth

Ola Snow on Building a Thriving Workforce

Engage Employees Using Customer Service Tactics

Flextime Is Declining, But “Flex Around the Edges” Is Up

How Johnson & Johnson and American Express Are Developing Young Leaders

Workforce Analytics Isn't as Scary as It Sounds

What Spinning Off a GE Business Taught Me About Managing Ultra-Fast Change

Employee Engagement Depends on What Happens Outside of the Office

How a Public-Private Partnership Is Saving Lives

6 Ways to Build a Customer-Centric Culture

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