How to Be a Better Team Leader: A Case Study
Let's Grow Leaders
NOVEMBER 8, 2013
After all this was a recognition focus group for the top reps in this enormous call center. 21 Great Thoughts on Leadership Development: A Frontline Festival. Team Leader Turmoil “I used to be one of those disengaged reps, you’re talking about.” We were all a bit shocked by Mike’s response.
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