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10 Mistakes to Avoid When Working on Workplace Culture (and what to do instead) We’ve seen it happen so often—a leadership team pours time and resources into “fixing culture” only to wind up with employees rolling their eyes. See Also: Leaders Coaching Leaders: How Leadership Development Leads to Sustained Culture Change 2.
We’ve both heard these words and so has nearly every manager we’ve ever worked with. For example, if the decision has been made to invest in front-line leadership training, now you can entertain the “How will we get there?” What competencies should we focus on? A group makes the decision through a vote.
Welcome to the Leadership Development Carnival. We’re excited to share posts from leadership experts from around the globe on the topics of communication, employee performance and engagement, personal and professional development, productivity, team building, and more. Communication. Discover David on Twitter at @thoughtpartner.
Use these communication techniques to keep even the most difficult stakeholders on your side Stakeholder management is an art most of us learn the hard way. Oh, and here comes Over-Involved Ivan, who has taken the liberty of setting up a few extra focusgroups (talking to the same people you did last week). Sound familiar?
The fact is, they still share many of the same traits as their older counterparts (First-Wave Millennials)—raised to feel special, high achieving, tech-savvy, but Second-Wavers (born 1995 – 2004) have some distinct differences that are making managers sit up and take notice. Companies would be well served by following PwC’s lead.
Regular board evaluations and leadership assessments provide valuable insights into the board’s dynamics, functioning, and overall effectiveness. This can be done through individual interviews or focusgroup discussions, where the facilitator encourages open and honest conversations.
An earlier post listed the 7 Principles of Leadership Development in no specific order of importance : Necessary Skilled-Knowledge. Education for Leadership. Strategy for Leadership Development. Exploring lessons learned and how an organization and I developed a leadership development process for high potential employees.
Transpersonal Leadership is a concept that my colleagues and I at LeaderShape Global have been developing for over 10 years. The next area to consider is the crucial importance of distributed Leadership, which follows naturally from the transpersonal perspective. Anybody can travel the path to Transpersonal Leadership.
The Foundations of Effective Leadership Communication Communication is at the core of every leadership action. How can team and company leaders become visionaries for empowering and innovative leadership? How can team and company leaders become visionaries for empowering and innovative leadership?
Below is an actual Executive Coaching and Managerial Leadership Training + Development process I facilitated. Situation: Currently there is an authoritarian style of management creating a decrease in morale, satisfaction with work and innovation amongst employees. The methods and processes worked! Resolution.
Leadership development training days aren’t optional; They are essential for great teams. Engaging and effective leadership development days are a critical necessity for sustaining your organizational success and growing your people. Effective leadership training days can deliver a return on investment of $4 for every $1 spent!
This executive role focuses on developing and implementing human resources strategies to manage the workforce and create a positive organizational culture. In today’s dynamic business environment, the CPO plays a pivotal role in talent management, recruitment, and retention.
My interviews and focusgroups with employees it was obvious they have too many levels and people are confused. So we created a whole new level of management. Ensure that every person at every level knows what to do and that objective metrics exist and are shared with the person, their manager and their manager’smanager.
Lack of trust in leadership. While change management is sometimes couched as being all about “winning hearts and minds,” the truth is more nuanced: change comes with a cost — and is not necessarily positive for all stakeholders. Use polarity management as an avenue to address resistance. Job insecurity. Fear of failure.
Working with a team of 5 Executive Directors from a company that employs ~2000 people we identified a gap in the Managerial Leadership Training , Mentoring and coaching of employees prior to being promoted to a Manager Level within the company. Overtime increased by 30% in 3 years. The DTC Operator Algorithm.
It is unfortunately common for employees in organizations to climb up the ladder to their “level of incompetence,” a concept in management known as the Peter Principle. Put another way, as soon as we gain a set of skills—for example, managing others—we have the tendency to forget what it feels like not to have these skills.
At the same time, Jobs does not rely on focusgroups. That might be good for incremental change, but to “make a dent in the universe,” you need people that focus on what the experience could be. “He understands the mindset of the people he wants to create products for because he is one of them. The perspective is valuable.
Many leadership teams seem to think that talking about agility will magically transform their organizations. A department, division, or organization’s culture ripples out from its leadership team. Organizational behavior reflects leadership team behavior. Leadership Team Planning ( click for typical agenda).
Every now and then managers must make exceptions, no doubt. Explain Your Leadership Viewpoint. Try something like this: “I believe in situational leadership and doing the right thing for people in trying situations. ” I hear that 10 times more than “My manager is too hard on us.”
To read more success stories check out Team Building Stories and the Exponent Leadership Stories. Team Building & Leadership Success Stories. Financial Services Group. Developing a leadership training program and increased trust in the competence of leadership. Below are two short success stories.
Dissatisfied customers, unhappy team members, disengaged middle management and difficulties in scaling the business. They create focusgroups on process improvements, document the lessons, relentlessly train teams and incorporate preventive measures in their processes. Improvement may not always be expensive. Don’t Kill It!
Management they told me morale was a big problem, and they had results from an employee survey that supported their beliefs. Management and employee teams agreed to wait to work on morale BUT they still wanted to see improvement in their employee survey. In the initial meeting with the Sr. I wasn’t interested in working on morale.
You’re also committed to MBWA (or in today’s pandemic-constrained world, Management By Clicking Around- MBCA). In fact, most open-door policies are a passive leadership cop-out. They’re the founders of Let’s Grow Leaders, an international leadership development and training firm. Magazine’s list of great leadership speakers.
We did a series of focusgroups, interviews, and surveys within a division of a large company to help Chris, the division manager, determine why their culture wasn’t performing at the level he wanted. Their individual and collective leadership was weak. And he realized it started with his own leadership behaviors.
I was interviewing a leadership team member to prepare for an offsite planning retreat. Symptoms include being managed by e-mail , meeting mismanagement , and many other signs of busyness addictions. He began a series of small group meetings throughout the organization. A facilitator helped to group the input into clusters.
Utilize management interviews, employee surveys, and even customer feedback , but don’t stop there. Conduct focusgroups where employees can delve deeper into their concerns and aspirations. Transparent and consistent communication from the CEO and leadership team is crucial. Go beyond surface-level responses.
From analyzing the regulatory environment and building the right team to deciding which risks to take and managing and mitigating these risks by devising effective strategies, an entrepreneur is responsible for playing many roles all at once. However, the most important duty associated with entrepreneurship is leadership.
ABOUT Contact Us Create-Learning.com Get Connected Facebook LinkedIn RSS Feed Log in Join and Receive 9 Team-Building & Leadership Activities:That work and allow people to learn from the experience. Tuesday, November 02nd, 2010 Posted by: mike Met some friends for a focusgroup at a local coffee place. Challenges of leadership.
I am asked to evaluate teams, departments, and managers quite often. This work is sometimes done in the form of focusgroups, interviews, or team training sessions. As managers, this needs to be considered in the planning stages. Groups are important to us. For managers, this is both an opportunity and a challenge.
The work of managers and employees has increased in complexity due to globalization, a faster work and life pace, and instability in the world’s economy. Managers, when asked, tell you that employee engagement is a must for the survival of their company. Competent Manager. Competent Manager. By Michael Cardus.
Home Go to QAspire.com Guest Posts Disclaimer Establishing Forums to Build a Quality Oriented Culture Total Quality Management (TQM) says that quality is everybody’s job. Establish quality circles or improvement/quality focusgroups and rotate people to give everyone a chance to participate. Check it out if you haven’t already
Thats Not Leadership. The Lloyds team was on board the rig about a month before it blew and conducted a safety survey and a number of focusgroups with Transocean crew members over the course of several days. I have the feeling that the disaster in the Gulf will be fodder for leadership case studies for years to come.
” Those words are printed on the back cover of Five Frequencies: Leadership Signals that Turn Culture into Competitive Advantage. I followed up with the authors to learn more about their leadership philosophy. But you should pick a longer time horizon for calculating ROI on your leadership choices.
To fix organizational problems or make major changes, managers often hire consultants to analyze what’s happening and provide improvement recommendations. The consulting firm usually interviews people, runs focusgroups, and gathers input from a variety of sources. This is a big leadership failure.
As Tanveer writes about leadership and managing employees, I thought I’d share some of the questions I often get asked by business leaders about managing customer expectations, developing their employees and how to involve your team in the process of selling your business when the time comes to put it on the selling block.
As Tanveer writes about leadership and managing employees, I thought I’d share some of the questions I often get asked by business leaders about managing customer expectations, developing their employees and how to involve your team in the process of selling your business when the time comes to put it on the selling block.
We delve into the pivotal milestones that define Dávila’s exceptional leadership journey, painting a vivid portrait of his strategic acumen and the collaborative spirit steering Aon EMEA toward unparalleled success. How does your leadership align with this vision? For me, leadership is all about teamwork.
Guest post from Cornelia Gamlem and Barbara Mitchell: Ask any manager and they’ll agree that people issues are some of the most important ones they face in their day-to-day routine. Elements that define your culture is leadership style, communication, the work environment – formal or informal – and how mistakes are handled.
Utilize management interviews, employee surveys, and even customer feedback , but don’t stop there. Conduct focusgroups where employees from both sides can share their concerns and aspirations. Diagnostics are your pickaxe , helping you identify fault lines before they cause fissures. Go beyond surface-level responses.
While preparing for a focusgroup meeting it came to me NOISE. I’ve led this with larger teams you can break the group into teams of 6 or less and they each work independently then get together and share ( or the facilitator finds commonalities and categorizes them) OR lead a series of focusgroups with smaller team separately.
We led focusgroups, created advisory and steering teams, and engaged our executives in workshops and feedback sessions. As we continue to bring our culture to life in our operating model and our HR practices, we continue to use surveys, crowdsourcing, focusgroups and other tools to ensure our people are heard.
I hope your salespeople and customer service reps are gleaning more from customer interactions than orders–and are sharing that intelligence with management. A focusgroup is not a survey. There are many ways to do this. You may also have a blog open to comments. Prepare and test questions in advance.
From revamping hiring to rethinking leadership tracks, DEI at work isnt a quick fix. Johnson & Johnson nails this with its Womens Leadership & Inclusion initiative, pairing female and minority talent with top brass. By 2023, women held 51% of global management roles there; a win tied to DEI at work. New to DEI?
Nothing is more disconcerting that watching employees share relentless feedback in focusgroups and having execs finally pay attention when the consultant comes in and says the same thing. Don’t discount their feedback as “noise” really listen to what they’re hearing from customers. Give Them Context.
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