Mike Cardus

NOVEMBER 7, 2011

Working with a team of 5 Executive Directors from a company that employs ~2000 people we identified a gap in the Managerial Leadership Training , Mentoring and coaching of employees prior to being promoted to a Manager Level within the company. Overtime increased by 30% in 3 years. The DTC Operator Algorithm.

Operations 128

Operations Training Tools Planning 128

The Practical Leader

FEBRUARY 22, 2023

We did a series of focus groups, interviews, and surveys within a division of a large company to help Chris, the division manager, determine why their culture wasn’t performing at the level he wanted. Their individual and collective leadership was weak. And he realized it started with his own leadership behaviors.

Team 98

Team Leadership Mission Statement Drucker 98

Great Results Team Building

APRIL 10, 2024

Utilize management interviews, employee surveys, and even customer feedback , but don’t stop there. Conduct focus groups where employees from both sides can share their concerns and aspirations. A targeted culture-change plan defines desired behaviors, implements training, and establishes feedback mechanisms.

Team 162

Team Workshop Team Building Mission Statement 162

The Practical Leader

AUGUST 16, 2023

.” These are a bit extreme, but we’ve heard variations of these thoughts over the years in focus groups to survey a Client’s organizational culture. One morning, I asked a group of very quiet participants a series of questions about their organization’s climate and leadership effectiveness.

Energy 52

Energy Crisis Absenteeism Leadership 52

Mike Cardus

DECEMBER 5, 2012

The talent pool development and mentor training process aligns individual aspirations and competencies with the company’s current and future needs so that the interests of both can be served. This will happen through succession steps and continued training and development of the High Potential employees. What are the outcomes?

Mentor 114

Mentor Training Process Development 114

Mike Cardus

JANUARY 9, 2013

An earlier post listed the 7 Principles of Leadership Development in no specific order of importance : Necessary Skilled-Knowledge. Education for Leadership. Strategy for Leadership Development. Exploring lessons learned and how an organization and I developed a leadership development process for high potential employees.

Leadership Development 154

Leadership Development Skills Development Leadership 154

Mike Cardus

MAY 24, 2011

Below is an actual Executive Coaching and Managerial Leadership Training + Development process I facilitated. Situation: Currently there is an authoritarian style of management creating a decrease in morale, satisfaction with work and innovation amongst employees. The methods and processes worked! Resolution.

Case Study 116

Case Study 360-Degree Feedback Execution TRIZ 116

Mike Cardus

JUNE 28, 2013

My interviews and focus groups with employees it was obvious they have too many levels and people are confused. So we created a whole new level of management. Looking at the numbers it did just the opposite and now we are spending thousands of dollars on training and sending these people to conferences. What to do?

Management 126

Management Team Building Human Resources Metrics 126

Great Leadership By Dan

AUGUST 20, 2020

You’re also committed to MBWA (or in today’s pandemic-constrained world, Management By Clicking Around- MBCA). In fact, most open-door policies are a passive leadership cop-out. They’re the founders of Let’s Grow Leaders, an international leadership development and training firm. You have an open door. I’m approachable.

How To 251

How To Wireless Policies System 251

HR Digest

NOVEMBER 21, 2023

Some ways to uncover how to create a positive work environment include: Encourage immediate communication and conflict resolution Train employees on conflict resolution strategies that they can employ as necessary Provide training for managers and HR professionals on constructive communication Encourage regular interactions between senior management (..)

Company 98

Company Environment Policies Metrics 98

Mike Cardus

JULY 11, 2011

To read more success stories check out Team Building Stories and the Exponent Leadership Stories. Team Building & Leadership Success Stories. Financial Services Group. Developing a leadership training program and increased trust in the competence of leadership. Below are two short success stories.

Team Building 94

Team Building TRIZ Succession Team 94

Mike Cardus

JANUARY 9, 2014

Management they told me morale was a big problem, and they had results from an employee survey that supported their beliefs. Management and employee teams agreed to wait to work on morale BUT they still wanted to see improvement in their employee survey. In the initial meeting with the Sr. I wasn’t interested in working on morale.

Morale 147

Morale System Project Team Building 147

HR Digest

APRIL 20, 2023

Moreover, attracting and training new employees is time-consuming and expensive, making it crucial for employers to find innovative ways to decrease staff turnover rates and keep their workforce engaged and motivated. The current competitive marketplace has made it a necessity for organizations to discover steps in managing attrition rates.

Attrition 59

Attrition Innovation Strategy Training 59

Great Leadership By Dan

SEPTEMBER 7, 2017

Guest post from Cornelia Gamlem and Barbara Mitchell: Ask any manager and they’ll agree that people issues are some of the most important ones they face in their day-to-day routine. Elements that define your culture is leadership style, communication, the work environment – formal or informal – and how mistakes are handled.

Succession 137

Succession Benchmarking Performance Review Handbook 137

Great Leadership By Dan

DECEMBER 27, 2012

Managers need to be trained on the importance of balancing business needs with safety and to take frontline employees concerns seriously. At this point in the process, HR should analyze the data and information for trends and share important findings with senior management along with recommendations.

Mentor 232

Mentor Trends Committee Compliance 232

The Practical Leader

MAY 29, 2019

” That’s a key conclusion of a major study by Harvard Business School’s Project on Managing the Future of Work and the Boston Consulting Group’s Henderson Institute. Find ways to manage chronic uncertainty. “Workers are more adaptive and optimistic about the future than their leaders recognize.”

Agility 55

Agility Organization Henderson Focus Group 55

The Practical Leader

MAY 18, 2022

An HR professional, professionally trained coach, or trusted mentor can help you interpret the results and build a strengths-based personal development plan. Many professionals are hired for their technical abilities, promoted for their management abilities, and then derailed, passed over, or even fired for their lack of people skills.

Emotional Intelligence 80

Emotional Intelligence How To Career Skills 80

Management Craft

JULY 25, 2011

I am asked to evaluate teams, departments, and managers quite often. This work is sometimes done in the form of focus groups, interviews, or team training sessions. As managers, this needs to be considered in the planning stages. Groups are important to us. The answer is never as simple as they hope.

Team 84

Team Management Stress Resistance 84

QAspire

OCTOBER 24, 2010

Home Go to QAspire.com Guest Posts Disclaimer Establishing Forums to Build a Quality Oriented Culture Total Quality Management (TQM) says that quality is everybody’s job. Establish quality circles or improvement/quality focus groups and rotate people to give everyone a chance to participate. Check it out if you haven’t already

Quality 119

Quality TQM Directory Belief Systems 119

Mike Cardus

NOVEMBER 2, 2010

ABOUT Contact Us Create-Learning.com Get Connected Facebook LinkedIn RSS Feed Log in Join and Receive 9 Team-Building & Leadership Activities:That work and allow people to learn from the experience. Tuesday, November 02nd, 2010 Posted by: mike Met some friends for a focus group at a local coffee place. All rights reserved.

Process 149

Process Team Building Focus Group Learning-by-Doing 149

Management Craft

JUNE 2, 2011

Management or leadership training. Talent management alignment and optimization. Leadership strategy facilitation. Training program assessment and feedback (are your training offerings - formal and informal - aligned with learning needs?). OD or coaching training for HR/Training folks.

Workshop 50

Workshop Travel Training Talent Management 50

QAspire

JANUARY 9, 2011

Dissatisfied customers, unhappy team members, disengaged middle management and difficulties in scaling the business. They create focus groups on process improvements, document the lessons, relentlessly train teams and incorporate preventive measures in their processes. Improvement may not always be expensive.

Learning Organization 159

Learning Organization Organization Senge Blog 159

HR Digest

APRIL 9, 2024

Leveraging a variety of listening methods, such as surveys, focus groups, department-wide fireside chats with leaders, and so on, we pull back the layers on the needs of our employees and tackle what matters most to them, while also keeping in mind the needs of our customer and business.

Human Capital 52

Human Capital Human Resources Diversity Education 52

Mike Cardus

DECEMBER 12, 2012

While preparing for a focus group meeting it came to me NOISE. I’ve led this with larger teams you can break the group into teams of 6 or less and they each work independently then get together and share ( or the facilitator finds commonalities and categorizes them) OR lead a series of focus groups with smaller team separately.

Strategic Planning 158

Strategic Planning SWOT Analysis Planning 158

Skip Prichard

JUNE 22, 2020

It’s HR’s Job: While HR certainly plays a significant role in the development and management of policies that can help or hurt culture, it’s the responsibility of everyone inside the organization to create and maintain a thriving culture. It’s a byproduct of leadership that should cascade down throughout the organization. #2.

How To 110

How To Middle Management Reputation Short-term 110

Mike Cardus

DECEMBER 11, 2012

The work of managers and employees has increased in complexity due to globalization, a faster work and life pace, and instability in the world’s economy. Managers, when asked, tell you that employee engagement is a must for the survival of their company. Competent Manager. Competent Manager. By Michael Cardus.

Metrics 161

Metrics Objective System Resources 161

Strategy Driven

APRIL 27, 2016

Based on recent focus groups with clients who are involved in buying/procurement departments, we heard loud and clear their frustration with trying to get someone on the phone to quote prices. Do yourself a favor and organize your day, manage your time and make a commitment to immediate follow through. About the Author.

Guidelines 50

Guidelines Hotels Follow-up Commitment 50

Next Level Blog

JULY 23, 2010

Thats Not Leadership. The Lloyds team was on board the rig about a month before it blew and conducted a safety survey and a number of focus groups with Transocean crew members over the course of several days. I have the feeling that the disaster in the Gulf will be fodder for leadership case studies for years to come.

Executive Coaching 166

Executive Coaching Open-book Blog Report 166

Let's Grow Leaders

MAY 24, 2021

We’ve both heard these words and so has nearly every manager we’ve ever worked with. Perhaps they could use training on how to effectively and efficiently lead their remote teams. For example, if the decision has been made to invest in front-line leadership training, now you can entertain the “How will we get there?”

Consensus 619

Consensus Efficiency Training Policies 619

Harvard Business Review

AUGUST 31, 2018

Developing a diverse leadership pipeline can benefit companies in all sectors. And yet black women’s advancement into leadership roles has remained stagnant , even as the number of them in professional and managerial roles has increased. How did (or didn’t) managers play a role? What made their ascent possible?

Management 13

Management Tacit Knowledge Diversity Leadership Pipeline 13

Ron Edmondson

JUNE 4, 2013

When you fail to remember this principle of leadership, that people are different, you frustrate those you are trying to lead. I don’t really like that term much, because I’m a leader in training too, but I want you to see how I being intentional in this area and provide a few practical examples.).

Diversity 82

Diversity Edmondson Team Focus Group 82

Tony Mayo

MARCH 10, 2010

I hope your salespeople and customer service reps are gleaning more from customer interactions than orders–and are sharing that intelligence with management. A focus group is not a survey. There are many ways to do this. You may also have a blog open to comments. Prepare and test questions in advance.

Mayo 158

Mayo Execution Executive Coaching How To 158

Miles Anthony Smith

DECEMBER 10, 2018

If you’re making a big career change, gaining new qualifications or re-training will help to support your new business. The successful entrepreneur knows how to manage those fears, and understands that failure can just be another step on the road to success. See if you can't put a small focus group together, preferably strangers.

Tips 95

Tips Learning-by-Doing Industry Long-term 95

Harvard Business Review

JULY 24, 2017

Change management can be a test for any organization. Several studies by Towers Watson show that just 25% of change management initiatives are successful over the long term. Change management certainly tested us. What I did know was that I, and our leadership team, needed to solicit feedback — a lot of it.

Management 10

Management IPO Diversity Long-term 10

Strategy Driven

JANUARY 26, 2011

As a leader and manager, you’ll learn how to use these tools to harness social interactions to improve your business and to create your own social nation. The book provides a social assessment for leaders, managers and employees to scientifically evaluate your individual social skills and competencies. Very, very smart.

Media 67

Media Learning-by-Doing Open-book Company 67

Harvard Business Review

NOVEMBER 19, 2018

By combining data-driven assessments, targeted engagement of high prescribers, EHR-based interventions, and pharmacist support in care management, Geisinger has dramatically reduced opioid prescribing. In addition to developing programs on pain-management for our broad clinician population, we targeted a focused group of high prescribers.

System 10

System Health Care Review Focus Group 10

HR Digest

JANUARY 19, 2023

We host focus groups with employees to understand their thoughts and concerns and actively listen to their feedback on how and where we can improve our efforts. How are you planning to manage these challenges? What is the number one leadership competency required in today’s fast-paced, unpredictable world?

Supply Chain 109

Supply Chain Human Resources Diversity Transportation 109