HR Digest

MAY 15, 2024

By regularly conducting training needs analyses, organizations can cultivate a culture of continuous learning and development, empowering employees to stay up-to-date with industry trends, technological advancements, and evolving business requirements. The Three Levels of Training Needs Analysis What is traning needs anaylsis?

Analysis 132

Analysis Training Compliance Objective 132

The Horizons Tracker

FEBRUARY 25, 2020

While it’s largely foolhardy to place too much faith in the various estimates of individual jobs vulnerability to technological and economic disruption, what seems far more certain is that disruption will become a way of life, especially in an era where our life expectancy continues to grow and therefore our time in work stretches outwards.

Technology 107

Technology Competitive Advantage Learning-by-Doing Report 107

Joseph Lalonde

NOVEMBER 6, 2022

There are several ways to collect customer data, including surveys, interviews, focus groups, and website/app analytics. 7) Implement technology: . Technology can be a valuable tool for providing excellent customer experiences. This can be accomplished through market research and data analysis. 2) Set achievable goals: .

Word of Mouth Marketing 206

Word of Mouth Marketing Brand Goal Customer Loyalty 206

Great Leadership By Dan

SEPTEMBER 7, 2017

Guest post from Cornelia Gamlem and Barbara Mitchell: Ask any manager and they’ll agree that people issues are some of the most important ones they face in their day-to-day routine. Manage it through your culture and your actions and hire staff who will fit it. What can an organization do to assure they’ve got great practices?

Succession 137

Succession Performance Review Benchmarking Handbook 137

Mills Scofield

DECEMBER 5, 2014

Back then, they would run focus groups to see what customers liked/didn''t like about the product and would check competitors that began to do well. They then took it one step further and asked, "How would you find the technology and material to meet this need?" Technology + Methodology. Robust + Comprehensive Insights.

Stage-Gate 128

Stage-Gate Productivity Products Innovation 128

In the CEO Afterlife

SEPTEMBER 8, 2015

Thanks to technology, we have access to an endless source of data at our fingertips, at any place and at any time we choose. Technology gives us more and more data, but analyzing and understanding ‘more and more’ is arduous and time consuming. Now, I don’t want anyone to think that I don’t value information technology.

Power 100

Power Competitive Advantage Information Airlines 100

Strategy Driven

JANUARY 18, 2023

Try surveying your current customers or conducting focus groups. For instance, if you’re running an event management company, ensure to account for the needs of varying audience members. Leverage Technology Technology is constantly evolving, and several techniques and methods can be utilized to expand your service offerings.

Strategy 102

Strategy Audience Marketing CRM 102

The Horizons Tracker

MAY 20, 2020

The researchers devised a system, called Dovetail Digital, which provides a blockchain-based method of managing digital consent. They each completed a questionnaire, followed by a focus group discussion. It can also be difficult for patients to keep on top of, and they can easily feel they lack control over their own data.

Focus Group 78

Focus Group Analysis Quality System 78

HR Digest

APRIL 13, 2023

Managing employee benefits and compensation is an essential function for any organization that wants to attract, retain, and motivate top talent. In this article, we explore the importance of managing employee compensation and benefits and offer some tips on how organizations can promote pay equity effectively.

Incentives 64

Incentives Motivation Objective Trends 64

Eric Jacobson

JULY 7, 2011

What is the digital company or the new technology that will force you to change your business model? Perhaps it won't be digital technology that will change or crush your business model. 93% of that age group send/read email. 93% of that age group send/read email. Or expand, or morph? Bottom line?

Business Model 62

Business Model Bottom-up Industry Focus Group 62

Strategy Driven

NOVEMBER 7, 2020

It’s essential for you to outsource tasks such as these to people such as Digital Goliath Marketing who are able to manage your work efficiently, leaving you with less stress and hassle to have to do it yourself. Some of the outsource administration you could consider are: Surveying, polling, and focus group tests.

Outsourcing 60

Outsourcing Human Resources Learning Curve Marketing 60

Strategy Driven

JANUARY 26, 2011

This book will show you, as an employee, customer or partner, how to use new social technologies, make yourself heard, and produce better products and services. As a leader and manager, you’ll learn how to use these tools to harness social interactions to improve your business and to create your own social nation.

Media 66

Media Learning-by-Doing Open-book Company 66

Miles Anthony Smith

DECEMBER 10, 2018

The successful entrepreneur knows how to manage those fears, and understands that failure can just be another step on the road to success. You Have Trouble Managing Stress Running your own business, especially in the early days, is hard. See if you can't put a small focus group together, preferably strangers. Fail again.

Tips 95

Tips Learning-by-Doing Long-term Industry 95

Strategy Driven

NOVEMBER 8, 2010

This book will show you, as an employee, customer or partner, how to use new social technologies, make yourself heard, and produce better products and services. As a leader and manager, you’ll learn how to use these tools to harness social interactions to improve your business and to create your own social nation.

Media 50

Media Follow-up Software Learning-by-Doing 50

Experience to Lead

SEPTEMBER 28, 2023

From management courses to leadership seminars, there is no shortage of opportunities to further your learning, gain new skills or master the ones you already have. Constantly changing industry trends and technological advances are why you must keep your finger on the pulse when it comes to evaluating training effectiveness.

Metrics 52

Metrics Training Benchmarking ROI 52

Harvard Business Review

OCTOBER 4, 2013

Bally Technologies , a leading provider of gaming systems for casinos, has earned more than 60 awards for innovation in just the last four years. How did Bally Technologies do it? But while the foundational elements are the same, Bally Technologies uses them in a distinct way. Through an innovation excellence framework.

Technology 9

Technology Innovation Kaizen Chief Executive Officer 9

HR Digest

NOVEMBER 9, 2023

Emerging Roles and Technologies Stay attuned to emerging roles and technologies within the industry. Conduct regular surveys, focus groups, or town hall meetings to understand employee perspectives on fairness and equity in compensation. Adapt to these changing trends and standards accordingly.

System 52

System How To Benchmarking Diversity 52

Harvard Business Review

AUGUST 31, 2018

To increase diversity at senior executive levels, more must be known about one group in particular: women of color in midlevel leadership, who successfully developed and progressed beyond individual contributor and first-line management. How did (or didn’t) managers play a role? They pursue management challenges.

Management 15

Management Tacit Knowledge Diversity Leadership Pipeline 15

Harvard Business Review

JULY 24, 2017

Change management can be a test for any organization. Several studies by Towers Watson show that just 25% of change management initiatives are successful over the long term. Change management certainly tested us. We have hired more than 5,000 new employees since beginning the effort in late 2013.) What values drove them?

Management 14

Management IPO Diversity Long-term 14

Harvard Business Review

MARCH 5, 2012

Yes, political hacktivists brag about Web pages defaced and customer information released over the Internet, but companies rarely reveal the attacks that result in the loss of valuable intellectual property — business plans, proprietary technologies or fraudulent payments. These attacks can be devastating.

Supply Chain 14

Supply Chain Risk Management Hedge Banking 14

Harvard Business Review

SEPTEMBER 19, 2012

Enormously more, actually, than the best survey research, focus group, or doctor's interview — the highly subjective and incomplete tools we rely on today to understand behavior. Understanding these human-machine systems is what's going to make our future management systems stable and safe.

System 16

System Analysis Retail Focus Group 16

Harvard Business Review

APRIL 27, 2018

In prior research , we at the Center for Talent Innovation (CTI) found that women leave STEM fields in droves: 52% of highly qualified women working for science, technology, or engineering companies leave their jobs. Yet many other women have managed to build highly successful careers with degrees in STEM disciplines. Hone your brand.

Succession 15

Succession Reputation Focus Group Leadership Styles 15

Harvard Business Review

MAY 11, 2012

Some reverse leaders are people quite content to remain individual contributors, like the scientist who has no interest in managing a team but cares deeply about the company's mission. Rarely does strong leadership ability show up at lower levels in the hierarchy if senior leaders aren't very effective in their roles.

Self-aware 18

Self-aware Competitive Advantage Follow-up Content 18

Harvard Business Review

DECEMBER 27, 2010

Innovation is more than whiz-bang technology; consider different strategic intents (e.g., Start with deep ethnographic research; avoid focus groups! How should I form and manage innovation teams? What is the best way to manage an innovation portfolio? What is the best way to manage an innovation portfolio?

Innovation 18

Innovation Govindarajan Business Model Disruptive Innovation 18

Harvard Business Review

JULY 21, 2011

Seems like strategic management 101, but oftentimes companies are unable to ask this question due to turf battles or leadership blind spots. One professional service firm told us how a senior partner sold only technology implementation services &38212; an area he was personally passionate about — to his clients in South America.

Supply Chain 15

Supply Chain Sample Hedge Engineering 15

Harvard Business Review

AUGUST 24, 2012

General Electric helps hospitals manage and use patient data rather than selling them the equipment and software to do the job. Periodic market research surveys or focus groups should be replaced by continual data collection, from all interactions between the supplier and its customers. Technology can help here.

B2B 15

B2B Business Objectives Focus Group Marketing 15

Harvard Business Review

SEPTEMBER 25, 2014

In an industry where so many products get remaindered, how do they manage to sell 10 million new iPhones the first weekend they’re available? The geeks contend, as they always and always probably will, that innovation is technology. Innovation isn’t just the latest technology crammed into in a clunky box. Better, Not More.

Company 15

Company Committee Price Objective 15

Harvard Business Review

NOVEMBER 19, 2018

By combining data-driven assessments, targeted engagement of high prescribers, EHR-based interventions, and pharmacist support in care management, Geisinger has dramatically reduced opioid prescribing. In addition to developing programs on pain-management for our broad clinician population, we targeted a focused group of high prescribers.

System 14

System Health Care Review Focus Group 14

Harvard Business Review

JUNE 26, 2014

E-commerce players were still figuring things out, and brick-and-mortar stores weren’t really experimenting with technology. Yet based on my own experiences, I believed we could use technology to make shopping more efficient. Each group can imagine things are possible that the other might not have dreamed of.

Brand 14

Brand CTO Marketing Retail 14

Harvard Business Review

OCTOBER 13, 2011

His legacy lives on in today's iCloud and iOS 5 availability, and in the new iPhone 4S being praised by several prominent technology reviewers. David Pogue , my favorite technology writer, is so enthusiastic as to call the new phone's features almost magical. I've long admired Apple products, too.

Short-term 14

Short-term Case Study Technology Marketing 14

Harvard Business Review

AUGUST 23, 2017

Not least in the online search abilities, speech and translation features, and image recognition technology of my employer, Alphabet. Whatever hype businesspeople read around AI — and there is a great deal — the intentions and actions of so many players should alert them to the fundamental importance of this new technology.

Company 15

Company Training Technology Wireless 15

Harvard Business Review

OCTOBER 2, 2018

Some companies don’t have the systems and technology to segment and profile customers. At Hootsuite, the social media management platform, marketing and human resources executives collaborate to do this. The adage “You can’t manage what you don’t measure” applies to customer centricity, too.

Learning-by-Doing 15

Learning-by-Doing Short-term Participative Human Resources 15

Harvard Business Review

JUNE 16, 2017

One was a recent project for the Science and Technology Directorate of the U.S. The agency used stagecraft to gather very early learning about how new technologies could be used in equipment for first responders. In the past, the agency’s attempts to design gear around emerging technology had missed the mark.

Learning-by-Doing 14

Learning-by-Doing Engineering Film Transportation 14

Harvard Business Review

MARCH 23, 2012

The truth is that Gradgrind would make a terrible manager. Each month, managers had been focusing on a new performance metric — first-call resolution, average call-time — so the phone staff was confused as a result. He's "[a] man of facts and calculations. A man who is. Sprint quickly discovered the core of the issue.

Metrics 15

Metrics Parcell Call Center Productivity 15

Harvard Business Review

FEBRUARY 24, 2014

An effort under way at the Mayo Clinic shows how such technology can be used to improve outcomes and lower costs in health care. Those contributors included the four of us as well as “floor” nurses, education specialists, discharge planners, physician assistants, social workers, occupational and physical therapists and a patient focus group.

Mayo 13

Mayo Education Software Participative 13

Harvard Business Review

SEPTEMBER 7, 2011

High-quality talent and people who are ambitious want to see the world and the business management systems of the U.S. Most of my female friends prefer to work for the government because the workload is not heavy, and they have enough time to spend with their families," said a participant in one of our focus groups.

Travel 11

Travel Survey Marketing Budgeting 11

Harvard Business Review

SEPTEMBER 13, 2016

As one technology executive has explained to us, “We have some very capable women in the middle management and junior VP levels, but they leave our firm to advance their careers as they continually get passed over for promotion.” How talent management is changing. Insight Center. Developing Tomorrow’s Leaders.

Focus Group 8

Focus Group Skills Review Technology 8