Leading Blog

NOVEMBER 27, 2023

Narrowly defining leadership restricts innovation by excluding countless points of view and modes of operating. When leaders are pressured into leadership styles that go against their natural way of operating, they are set up for failure. They end up focusing on themselves instead of the people and organization they are leading.

Leadership Development 427

Leadership Development Development Leadership Executive Coaching 427

Next Level Blog

MARCH 24, 2020

The situation is too fast-moving, fluid and unprecedented for any of us to settle in for whatever the long haul is and keep on truckin’ with the same operating rhythm we’ve used up until now. For years, I’ve been a big proponent of identifying and following through on your optimal operating rhythm.

Operations 186

Operations Class Crisis Definition 186

Leading Blog

JUNE 8, 2021

While the last decade has flattened our organizations and reduced the need for some managers, the need to create leaders at every level has never been more necessary. We need connected managers to create community and spark collaboration. Supervisors hold the success of a business in their hands, and it’s all in how they manage.

Open-book 403

Open-book Learning-by-Doing Consultative Follow-up 403

Let's Grow Leaders

AUGUST 2, 2021

Or, maybe you’re leading a fast-growing start-up, and it’s no longer feasible to have the direct influence you once had with every employee and customer. I regularly held town-hall meetings and other motivational meetings to get the team fired up and connected to our bigger purpose. Here are a few tips that can help.

Influence 502

Influence How To Leadership Tactics 502

General Leadership

MAY 7, 2014

Consider the following: If EQ is to us, what an engine is to a car – then self-regulation is the drive train that powers how we operate. “…self-regulation is the drive train that powers how we operate…” Our capacity for self-regulation acts in the same way. Lose brand power. Lose situational power.

Emotional Intelligence 419

Emotional Intelligence Self-aware Short-term Goleman 419

Leading Blog

JUNE 21, 2021

People listen to what you have to say, and follow you, because they want to, not because they have to. For a large majority of leaders, the struggle to have influence and impact comes from things that you can manage and change. Or, they push for autonomy when their manager wants engagement. The solution is far from magical.

Influence 443

Influence Organization Executive Coaching Learning-by-Doing 443

Leading Blog

SEPTEMBER 18, 2020

Peter Drucker was asked whether he considered himself more of a historical writer or a management thinker: “More a historical writer,” Drucker answered. We therefore gain more valuable leadership insights from historical analogies and examples than by embracing the latest management fads. Servant Leadership—Put Followers First.

Leadership Styles 445

Leadership Styles Drucker Emotional Intelligence Long-term 445

N2Growth Blog

MARCH 13, 2014

For example, in a 2012 study of the Character Strength of Leaders by CCL it was found that integrity was the most important contributor to top-level executive performance followed closely by bravery. When you are not able to keep your word (or keep it on time), let everyone know immediately and clean up the mess this causes.

Argyris 397

Argyris Morale Crisis Management Definition 397

N2Growth Blog

SEPTEMBER 17, 2024

The Chief Operating Officer is an organization’s powerhouse, ensuring every process and experience in your business runs like a well-oiled machine. This key executive monitors daily operations, ensuring efficient and effective methods. Project Management: Mastering the art of overseeing projects from start to finish.

COO 365

COO Chief Operating Officer Operations Efficiency 365

Leading Blog

MAY 6, 2024

T HE vast majority of today’s business leaders are either embarking on AI deployment to improve their operations or are considering it. Although most C-suite executives, mid-level managers, and data practitioners aren’t AI experts — no one is at this pace of change — they shouldn’t implement AI for the sake of implementing AI.

Retail 422

Retail Trends Operations Brainstorming 422

Joseph Lalonde

SEPTEMBER 20, 2022

As a manager, your employees need to know what is expected of them in order to meet and exceed your expectations. If your employees feel like they’re being set up for failure, it will reflect in their work. If you show respect for others, operate with integrity, and are committed to excellence, your team will follow suit.

Tips 250

Tips Management Delegation Micromanagement 250

N2Growth Blog

SEPTEMBER 28, 2020

Following is the methodology used in selecting this year’s winners: Peer recommendations and interviews. Find HR’s hand (in a good way) in everything as an enabler and contributor to operations flowing all the way through to customer/client satisfaction. and a development manager at Oracle Corp. CHRO for HSBC.

Human Resources 476

Human Resources Globalization Resources Diversity 476

Leading Blog

AUGUST 5, 2024

S AY you have a manufacturing location with problems — three plant managers in two years, unusual variation in quality and/or safety, seemingly unpredictable swings in productivity. A more accurate and useful way of putting it is that leadership decision-making has unintended consequences that show up as cultural issues.

Leadership 416

Leadership Supply Chain Learning-by-Doing Teamwork 416

Lead Change Blog

MARCH 12, 2019

The hotel opened in 705 AD and is still operating. Professor Makoto Kanda from Meiji Gakuin University studied the Nishiyama Onsen Keiunkan Hotel and other long-term operating businesses to understand their longevity. Quantitative measurements do help people manage more efficiently. Impressive. His findings?

Metrics 370

Metrics Succession Hotels Long-term 370

Let's Grow Leaders

MARCH 16, 2017

Next month’s Frontline Festival follows up on this month’s with a theme all about growth and change. If you find yourself on a dysfunctional team, or just want to get a new team off to a great start, ask yourself the following three questions from Susan Mazza of Random Acts of Leadership. Follow Susan.

Team Building 353

Team Building Team Teamwork Follow-up 353

Next Level Blog

JUNE 24, 2020

The following list is verbatim from one of those sessions and is representative of what I’ve been hearing in all of them: angry anxious anxious, flustered frustrated upset confused understanding a bit anxious disappointed. 2020 has been a year of unprecedented stress for all of us and it’s only June.

Stress 246

Stress Management Succession Short-term 246

Let's Grow Leaders

AUGUST 23, 2021

This challenging and poignant question came up in one of our “ Asking For a Friend” segments following a recent keynote. In Courageous Cultures , I share a story of a well-intentioned manager who was coming across as a bully. “What do I do if I’m sure my team doesn’t like me?

Team 462

Team Influence Retail Course 462

Leading Blog

FEBRUARY 10, 2023

Sectors like construction, real estate, automotive manufacturing, financial services, and health care have been thought of as distinct categories, each operating in its own spheres. The borders between sectors are dissolving. The ecosystem economy that the authors refer to here goes much deeper than that. Or a little of both?

Supply Chain 380

Supply Chain Real Estate Automotive McKinsey 380

Let's Grow Leaders

AUGUST 1, 2014

As a follow-up to our discussion about the Biggest Mistakes Team Leaders make, Bruce Harpham offers his insights on the biggest mistakes NEW leaders make. Ian McAllister, General Manager at Amazon, reports that one of his greatest challenges as a new manager was thinking too small. 2- Failure to focus on strategy.

Automotive 489

Automotive Collins Learning-by-Doing CEO 489

Let's Grow Leaders

SEPTEMBER 29, 2021

This challenging and poignant question came up in one of our “ Asking For a Friend” segments following a recent keynote. In Courageous Cultures , I share a story of a well-intentioned manager who was coming across as a bully. “What do I do if I’m sure my team doesn’t like me?

Video 439

Video Team Retail Influence 439

Great Results Team Building

FEBRUARY 3, 2025

” Have you ever left a meeting only to realize there was an unresolved issue no one had the courage to bring up? As a leader, youll gain valuable insights into team sentiment and operational roadblocks that might otherwise go unnoticed. The key is follow-through. Again, follow-up is crucial. Youre not alone.

Team 131

Team Follow-up Participative Morale 131

Leading Blog

JUNE 1, 2020

They argue that this popular leadership advice glosses over the most important thing you do as a leader: build others up. frameworks that help make thoughtful decisions about starting, growing, managing, and selling a business. Have you ever followed your GPS device to a deserted parking lot? Leadership isn't about you.

Books 419

Books Short-term Leadership Long-term 419

Leading Blog

NOVEMBER 3, 2023

Between surging demand, labor shortages, outdated air traffic management, and travel reservation I.T. That’s a shame because the aviation industry as a whole still continues to be an industry model for how to operate with extremely high reliability despite having a highly fragmented set of organizational entities. In the U.S.,

Industry 333

Industry Stage-Gate Organization Company 333

N2Growth Blog

MARCH 24, 2020

I am no stranger to the challenges of candidate management during a crisis. These two things combined have frozen our economy and halted hiring up and down all levels of organizations across many industries and sectors. Businesses are taking proactive measures to protect cashflow and ultimately this is impacting the workforce.

Crisis 207

Crisis Management Zimbardo Decentralization 207

Leading Blog

JANUARY 19, 2024

To illustrate the potential impacts, in 2007, Nokia had a little over half the mobile phone market with an operating profit of about $7.8 Nokia just couldn’t keep up. These transformations typically involve a profound change in how a business operates, encompassing people, process, and technology.

How To 324

How To Diversity Agility Operations 324

Let's Grow Leaders

NOVEMBER 7, 2021

What does that mean for your managers and front-line employees? It may seem like they’re leading well, but they may just be following your lead. I answered all their tough questions, as opposed to preparing my team managers to do so. What does “regular” mean? What happens in those one-on-ones?

Video 444

Video Team Influence Report 444

N2Growth Blog

NOVEMBER 6, 2019

Let me be clear, I’m not encouraging giving in or giving up – I am suggesting you learn the ever so subtle art of letting go. A leader simply operates at their best when they understand their ability to influence is much more fruitful than their ability to control. Surrender – control freaks need not apply.

Leadership 356

Leadership Maturity Fashion Bottom-up 356

N2Growth Blog

MAY 16, 2022

As the investor leader, you are tasked with tackling senior leadership management issues at a newly acquired portfolio firm. Part four will balance needs with compromises and float tangential opportunities to expand horizons and extricate from myopia on that elusive ‘pink giraffe’ management candidate. The bar is set high.

Execution 397

Execution Company CEO Skills 397

Leading Blog

APRIL 22, 2024

Throw in complex organizations operating in complex markets, and you’ve really got to marvel at how it all comes together every day. So go run up and down the bleachers while you wait for the baton.” Managing Engineers are expected to have their hands on a keyboard most of the time. H UMAN BEINGS are complex.

Ethics 454

Ethics Engineering Efficiency Learning-by-Doing 454

Leading Blog

DECEMBER 5, 2018

Who would you rather follow, Leader A or Leader B? But here is what is interesting, through a personal assessment I have done with over two thousand leaders and individuals, only 5% consistently operate like Leader B. psychology, management, education, marketing) that have been studied for decades.

Leadership 338

Leadership Ryan Learning-by-Doing Objective 338

Next Level Blog

MARCH 30, 2021

They’ve been following through on advice they’ve been given by colleagues that can be summed up as being more proactive and less reactive in their approach to time management. So, rain or shine, warm or cold, he’s been out there every morning right after he wakes up to clock a few miles. A proactive way to start the day!

Management 227

Management Chief Operating Officer Short-term Follow-up 227

Let's Grow Leaders

JUNE 20, 2017

When you call customer service you want to know 2 things: (1) Does the person who picked up your call care about you and your issue? I recently did a follow-up visit to a client who had invested in one of our Winning Well Operations Excellence Rallies. and (2) Are they capable of fixing it?

How To 322

How To Training Follow-up Operations 322

Leading Blog

APRIL 1, 2023

Admiral McRaven was honored to receive this honor in 2011 when he took charge of the United States Special Operations Command. When McRaven retired in 2014, he had 37 years as a Navy SEAL under his belt, leading men and women at every level of the special operations community. For bulk orders call 1-626-441-2024 * * * “.

Books 375

Books Norton Leadership Crisis 375

Michael Lee Stallard

AUGUST 10, 2021

We spend time discussing their own past work experiences and how they square with what we’re sharing about connection and disconnection—whether they felt fired up or burned out, and how the team functioned under those circumstances. Seduced by a Management Fad” fallacy. Failure to Measure” fallacy.

Executive Coaching 370

Executive Coaching Mayo Learning-by-Doing Competitive Advantage 370

N2Growth Blog

JULY 25, 2022

This series’s final part will balance needs with compromises, float tangential opportunities to expand horizons, and extricate from myopia on that elusive ‘unicorn’ management candidate. You will find it difficult to move between functional management roles. Realize that P.E. The post Executive Hiring For a P.E.

Execution 397

Execution Company Charisma Constraint 397

N2Growth Blog

JUNE 2, 2014

In case you don’t recall, up to 110 million customer records were compromised. However, the mechanics of making this happen are still up for debate. Someone who understands enterprise technology systems and has managed decisions relating to them. Follow me on Twitter @patricia_lenkov. And massive it was!

Chief Information Officer 345

Chief Information Officer Committee Public Relations Crisis 345

Lead Change Blog

MAY 7, 2019

David writes: “ There are more than enough ways to communicate, and too often they add up to message overload for employees. ” Follow Marcella on Twitter at @MarcellaBremer. In this post, Mary Jo shares: “Leaders don’t have to give up being direct or firm to also be kind. What do you need to improve?

Leadership Development 383

Leadership Development Development Leadership McCarthy 383