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Will Aetna CEO Transform Healthcare (and CEO Leadership While He’s at it)?

Michael Lee Stallard

Bertolini’s dedication to the cause of reforming healthcare and actions as CEO make him a clear example of a servant leader. Servant Leadership Defined. The term “servant leadership” has been around since Robert Greenleaf coined it in 1970. Bertolini asked human resources to look into it.

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A Good Bye with Humanity

Persuasive Powerhouse

The whole point is to treat them as “human beings&# , not just as “human resources&#. The words we use in the workplace make it difficult to be, and treat others as, human. These include “human resources&# , “human capital&# , and “talent management&#.

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Wait! Don't Fire That Person (Yet)!

Persuasive Powerhouse

This might mean you need to contact Human Resources or your EAP. You must deeply listen for understanding and value. There may be a spark of truth in their side of things. Have you considered other assistance?

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It's Not About Perfection

Persuasive Powerhouse

She was so broken; the issue became a mess, taken all the way to human resources and finally resolved without hurting anybody. Mary Jo Asmus : October 6, 2010 at 7:32 pm Hi Yathi, The reason so many of my posts are about things that apply to work as well as daily life is that leadership is about being human!

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