Coaching Tip

OCTOBER 28, 2015

For example, many hospitals are now engaged in making changes to improve their performance and the quality of care they provide. One approach has been to empower any member of the surgical team to call a halt to the operation so the team can reassess how the procedure has been handled and to point out deficiencies.

Health Care 70

Health Care Management Airlines Long-term 70

The Horizons Tracker

APRIL 22, 2021

New research from George Mason University also highlights how important it is in buffering the impact of stress and burnout during the Covid-19 pandemic for healthcare staff operating on the front line. This was especially so when their workplace provided strong teamwork, communication, and overall leadership support.

Health Care 130

Health Care Teamwork Influence Stress 130

Lead Change Blog

MARCH 30, 2020

Some are related to the larger operational issue. Who is going to take care of the very difficult job of marshaling enough respirators, masks, and personal protective equipment to keep health care providers safe and patients as medically secure as possible? She ended up at the University of North Carolina Medical Center.

Health Care 257

Health Care Newsletter Operations Construction 257

Skip Prichard

JULY 19, 2021

Whether you are new to studying leadership or have practiced and studied it for many years, I am sure you will benefit and enjoy the leadership lessons today’s post provides. One of your first leadership lessons is “A subordinate’s trust in their leader is the most important factor in the success of any organization.”

Leadership 134

Leadership Crisis Learning-by-Doing Team 134

Lead on Purpose

MAY 4, 2013

He has expanded his research and applied his theories to other industries like health care, higher education and even governments and tax systems. I found two recent articles about Clayton Christensen that have increased my understanding about leadership: The first is published in the BYU Magazine’s Spring 2013 edition. (As

Christensen 225

Christensen Disruptive Innovation Health Care Magazine 225

Modern Servant Leader

JUNE 15, 2018

Larry Spears was the CEO of the Greenleaf Center for Servant-Leadership for nearly two decades. He now runs the Spears Center for Servant-Leadership (Indianapolis), and serves as Servant-Leadership Scholar at Gonzaga University (Spokane). Discovering Servant-Leadership 2:13. Defining Servant-Leadership Defining 0:28 5:47.

Greenleaf 186

Greenleaf Servant Leader Leadership Learning-by-Doing 186

Michael Lee Stallard

JULY 15, 2017

Yosko’s leadership, Schwab Rehabilitation Hospital’s performance improved across the board and it experienced extensive growth. Schwab now operates eight satellite facilities in the Chicago area. Yosko’s leadership, Marianjoy continuously strives to be a leader in improving the state of rehabilitation medicine.

Competitive Advantage 231

Competitive Advantage Health Care Long-term Short-term 231

Lead Change Blog

MAY 31, 2018

Instead of being locked into an unconscious force that operates in the background and guides you automatically, you can use the learning cycle as a guide to help you learn deliberately. Deliberate learning requires that you understand your unique way of learning from experience and use it to intentionally direct and control your behavior.

Library 196

Library Health Care Fashion Process 196

Mike Cardus

APRIL 25, 2013

Meeting with a Chief Operations Officer of a Health Care Organization, whose team I have been consulting and coaching. How would you simplify the questions? michael cardus is create-learning.

Chief Operating Officer 128

Chief Operating Officer Team Team Building Executive Coaching 128

HR Digest

NOVEMBER 4, 2020

As we continue to bring our culture to life in our operating model and our HR practices, we continue to use surveys, crowdsourcing, focus groups and other tools to ensure our people are heard. What is that one leadership practice you wish to start as we buckle up for the ‘new normal?’. How is 3M responding to the COVID-19 crisis?

Human Resources 132

Human Resources Focus Group Crisis Definition 132

Michael Lee Stallard

SEPTEMBER 16, 2015

Pfizer people care. They embody our humanity and innovative spirit, and are determined to tackle some of the most pressing health care challenges of our time. Developing this ownership culture will be key to our success. I am personally proud of Pfizer’s colleagues.

Ethics 150

Ethics Pharmaceuticals Globalization Commitment 150

Leading Blog

JULY 25, 2019

Continuous optimization, both on the operational side and the customer side, is good and important -- in the short term. It moved from a search engine to advertising to spawning off autonomous vehicle and health care companies that may turn into the new cores of the organization. This is where the established player reigns.

Innovation 245

Innovation Organization Bottom-up Airlines 245

Harvard Business Review

OCTOBER 11, 2018

trillion on health care , or more than $10,000 per person, which is twice as much as any other industrialized country. If the Affordable Care Act unravels in the near term, the number of insured could creep back up to 50 million, the level in 2009. The Future of Health Care. Bjarte Rettedal/Getty Images.

Health Care 8

Health Care Insurance Cost Price 8

Harvard Business Review

OCTOBER 13, 2017

Many of those working in the consolidating health care industry will immediately validate several of the authors’ key findings, including: Bureaucracy is growing, not shrinking. Transforming Health Care. Kelvin Murray/Getty Images. Hamel and Zanini declare that there is “no map to disassembling bureaucracy.”

Health Care 8

Health Care Bureaucracy Hamel System 8

HR Digest

NOVEMBER 4, 2020

The purpose of servant leadership, according to Kathleen Wilson-Thompson, Executive Vice President and Global Chief Human Resources Officer at Walgreens Boots Alliance, Inc., In an interview with The HR Digest, Wilson-Thompson talks about her personal leadership style and the power of harnessing the digital transformation of COVID-19 era.

Human Resources 52

Human Resources Globalization Crisis Health Care 52

Modern Servant Leader

JUNE 15, 2018

Larry Spears was the CEO of the Greenleaf Center for Servant-Leadership for nearly two decades. He now runs the Spears Center for Servant-Leadership (Indianapolis), and serves as Servant-Leadership Scholar at Gonzaga University (Spokane). Discovering Servant-Leadership 2:13. Defining Servant-Leadership Defining 0:28 5:47.

Greenleaf 100

Greenleaf Servant Leader Leadership Learning-by-Doing 100

Chart Your Course

APRIL 3, 2014

Internship programs help college students develop professional skills and get a feel for what day-to-day operations look like. Offering not only time off, but health care, dental coverage, adoption assistance and more, they realize the advantages of offering benefits to their employees. Offer Benefits. Be Different.

Human Resources 178

Human Resources Survey Health Care Diversity 178

Harvard Business Review

NOVEMBER 29, 2018

In this article, I’d like to share the insights we’ve gleaned from the model’s first full year of operation, which hopefully organizations in health care and many other industries will find useful. The reporting lets executive leadership know precisely what is happening and unlocks frontline wisdom.

Health Care 11

Health Care System Metrics Report 11

HR Digest

OCTOBER 31, 2023

During prior walkouts, pharmacy staff feared retaliation from their bosses and corporate leadership. But there was no reported reprisal from leadership, which emboldened more staff to participate in walkouts. At the time, as per Walgreens the impact of walkouts has been “minimal.”

Fraser 52

Fraser Participative Health Care Retail 52

Harvard Business Review

MAY 31, 2017

Before 1999 “performance” had a simple, unidimensional definition for health care leaders and their boards: It was shorthand for the CFO’s financial report, summarizing operating margins. The financial health of the organization was the most important metric for management and governance to follow.

Health Care 13

Health Care Chief Financial Officer Comparison Quality 13

Harvard Business Review

OCTOBER 8, 2018

Caring for the health and well-being of our fellow humans has always been viewed as a combination of art and science. With all the recent advances in technology, there is no doubt the health care industry as a whole gets an “A” in science. Some dysfunction may always exist in our health care systems.

Health Care 8

Health Care Metrics Technology System 8

Eric Jacobson

JULY 8, 2024

Revolutionize health care, making individualized, targeted pharmaceuticals more affordable. “Almost every professional, in fields from accounting to medicine to architecture, will be using an AI copilot, helping to automate many routine tasks in their jobs and acting as a kind of digital colleague,” says Kahn.

Tacit Knowledge 77

Tacit Knowledge Competitive Advantage Pharmaceuticals Magazine 77

Harvard Business Review

DECEMBER 12, 2016

The starting point for achieving value in any health care system is to measure outcomes. Although this can present leadership challenges related to shifting strategy, culture and operations, it certainly isn’t rocket science. Innovating for Value in Health Care. Get Institutional Commitment.

Health Care 8

Health Care Committee Compliance Follow-up 8

N2Growth Blog

FEBRUARY 8, 2019

There are warning signs you may be stuck in founder-mode and not making the turn to leadership. Leadership is uncomfortable sometimes. And, you operate in a fishbowl. Leadership involves uncertainty. Leadership is messier that being the founder. One of these can derail things pretty easily. That’s part of the job.

Delegation 249

Delegation Maturity CEO Execution 249

Great Leadership By Dan

JULY 3, 2014

Advisor Ira Magaziner’s recently released 1995 memo to President Bill Clinton about his ‘ultraliberal’ wife’s perceived influence on health-care reform hints at Hillary Clinton’s real influence as a spouse. Could Thomas Cromwell or Cardinal Richelieu have operated as effectively in the dark if their spies had all been on LinkedIn?

Influence 229

Influence Media Follow-up Health Care 229

Harvard Business Review

NOVEMBER 22, 2017

Increasing value in health care is a top priority for health systems, payers, and policy makers across the globe, as health care costs continue to escalate and consume an ever-greater proportion of national expenditures. Taking the Pulse of Health Care Transformation. Sensitivity to operations.

Health Care 8

Health Care Content Chief Information Officer Efficiency 8

CO2

OCTOBER 15, 2010

Our nation is in need of answers on just about every front: health-care, terrorism, ethnic rifts, Iraq, financial industry concerns, the home foreclosure epidemic, infectious diseases, and climate change. Of course, Obama does know more about health care than most, if not everyone, at a given town hall meeting.

Health Care 87

Health Care Executive Coaching Strategic Planning Politics 87

Harvard Business Review

DECEMBER 16, 2015

For all the hard work to improve coordination and collaboration in health care, most hospitals are still organized into silos based on clinical specialties — and communication among them is uneven at best. Few industries present more teaming opportunities — or have a greater need for it — than health care.

Health Care 8

Health Care Team Chief Operating Officer Teamwork 8

Harvard Business Review

NOVEMBER 30, 2016

Calls for teamwork in health care are as persistent as they are hard to heed. Prior research in healthcare and other industries makes clear the importance of team stability for team performance in general, yet stable teams are not always possible with chaotic 24/7 operations and heterogeneous work schedules. Insight Center.

Health Care 8

Health Care Teamwork Operations Team 8

Harvard Business Review

NOVEMBER 21, 2016

As payment and care delivery models shift in the United States from episodic, fee-for-service care toward population health and value-based reimbursement, health care leaders are focused more than ever on patient engagement as a key to driving down costs and improving outcomes. Innovating for Value in Health Care.

Health Care 8

Health Care Insurance Technology Survey 8

Harvard Business Review

JANUARY 3, 2011

In 1999, the Institute of Medicine reported that American health care was decidedly dangerous for patients. The cause was not malfeasant individuals; it was inadequately designed and operated systems of care delivery. For most this is a profoundly different approach, which requires a new style of leadership.

Health Care 15

Health Care Kaizen McKinsey Operations 15

Harvard Business Review

FEBRUARY 6, 2015

Few health care leaders would disagree that the U.S. health care industry needs to drastically change. Over the past two years, we’ve convened health care leaders at roundtables and other events to discuss the challenges and opportunities they face, both inside their organization and from the external market.

Health Care 8

Health Care Management Disruptive Innovation Survey 8

CO2

OCTOBER 15, 2010

Our nation is in need of answers on just about every front: health-care, terrorism, ethnic rifts, Iraq, financial industry concerns, the home foreclosure epidemic, infectious diseases, and climate change. Of course, Obama does know more about health care than most, if not everyone, at a given town hall meeting.

Health Care 74

Health Care Executive Coaching Strategic Planning Politics 74

Coaching Tip

JANUARY 19, 2013

Now companies from software and health-care providers to manufacturers are radically remaking that model, shifting from expensive field staffs to more cost-efficient employees who use phones and computers to reach customers. John Agno: Can't Get Enough Leadership. . . John Agno: Ask the Coach. Related articles.

Health Care 109

Health Care Brainstorming Software Class 109

Harvard Business Review

OCTOBER 2, 2015

In the fall of 2014, the HBS-HMS Forum on Health Care Innovation launched the inaugural Health Acceleration Challenge — a “scale up” competition that focuses on compelling solutions to problems in health care delivery that have already been implemented at a small scale and have the potential for wider dissemination.

Health Care 8

Health Care Innovation Cost Self-aware 8

Harvard Business Review

NOVEMBER 22, 2016

In my role at the GE Foundation , I am lucky enough to meet pioneers with a global vision for health and sustainable development. Leadership begins with sharing a vision with many people in numerous communities from diverse walks of life. Innovating for Value in Health Care. So he conceived of and launched Project ECHO.

Health Care 8

Health Care Mentor Globalization Project 8

Harvard Business Review

DECEMBER 9, 2015

It is a widely held belief among health care leaders that comparing their hospitals and clinics to peers is very important. health care quality and safety is abysmal: The evidence suggests that between 240,000 to 400,000 deaths occur each year due to medical errors. Leading Change in Health Care.

Health Care 8

Health Care Benchmarking Process Operations 8