Michael Lee Stallard

JULY 15, 2017

Marianjoy Rehabilitation Hospital , a part of Northwestern Medicine, is an elite performing healthcare organization in terms of patient satisfaction, employee engagement and financial performance. Yosko’s leadership, Schwab Rehabilitation Hospital’s performance improved across the board and it experienced extensive growth.

Competitive Advantage 231

Competitive Advantage Health Care Long-term Short-term 231

Lead Change Blog

MAY 31, 2018

Instead of being locked into an unconscious force that operates in the background and guides you automatically, you can use the learning cycle as a guide to help you learn deliberately. Deliberate learning requires that you understand your unique way of learning from experience and use it to intentionally direct and control your behavior.

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Library Health Care Fashion Process 196

Michael Lee Stallard

SEPTEMBER 16, 2015

Pfizer people care. They embody our humanity and innovative spirit, and are determined to tackle some of the most pressing health care challenges of our time. People are more committed and loyal to an organization that is ethical. Has your organization thoroughly explored its culture and identified how it needs to evolve?

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Ethics Pharmaceuticals Globalization Commitment 150

Mike Cardus

APRIL 25, 2013

Meeting with a Chief Operations Officer of a Health Care Organization, whose team I have been consulting and coaching. YES, yes there is…and these questions can be cascaded through the organization. Creating a shared language that is known and expected from everyone in the department.

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Chief Operating Officer Team Team Building Executive Coaching 128

Eric Jacobson

JULY 8, 2024

Revolutionize health care, making individualized, targeted pharmaceuticals more affordable. But AI offers a way to potentially capture that tacit knowledge and turn it into data that AI can then process and use to help uplift the performance of workers across the organization.

Tacit Knowledge 78

Tacit Knowledge Competitive Advantage Pharmaceuticals Magazine 78

HR Digest

OCTOBER 31, 2023

Staff and organizers in multiple states confirmed that the Walgreens and CVS walkouts have begun and will take place through November 1, but it remains unclear how widespread the action is. During prior walkouts, pharmacy staff feared retaliation from their bosses and corporate leadership.

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Fraser Participative Health Care Retail 52

HR Digest

NOVEMBER 4, 2020

As we continue to bring our culture to life in our operating model and our HR practices, we continue to use surveys, crowdsourcing, focus groups and other tools to ensure our people are heard. What is that one leadership practice you wish to start as we buckle up for the ‘new normal?’. How is 3M responding to the COVID-19 crisis?

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Human Resources Focus Group Crisis Definition 132

N2Growth Blog

FEBRUARY 8, 2019

At some point founders need to shift their focus from making the idea real to building a team and then an organization that will make the idea real. There are warning signs you may be stuck in founder-mode and not making the turn to leadership. Your team and your organization need you to be doing the things that only you can do.

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Delegation Maturity CEO Execution 250

HR Digest

NOVEMBER 4, 2020

The purpose of servant leadership, according to Kathleen Wilson-Thompson, Executive Vice President and Global Chief Human Resources Officer at Walgreens Boots Alliance, Inc., In an interview with The HR Digest, Wilson-Thompson talks about her personal leadership style and the power of harnessing the digital transformation of COVID-19 era.

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Human Resources Globalization Crisis Health Care 52

Chart Your Course

APRIL 3, 2014

Internship programs help college students develop professional skills and get a feel for what day-to-day operations look like. Offering not only time off, but health care, dental coverage, adoption assistance and more, they realize the advantages of offering benefits to their employees. Offer Benefits. Be Different.

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Human Resources Survey Health Care Diversity 178

Harvard Business Review

OCTOBER 13, 2017

Many of those working in the consolidating health care industry will immediately validate several of the authors’ key findings, including: Bureaucracy is growing, not shrinking. ” CEOs are substantially less likely than frontline staff to see bureaucratic barriers in their organizations. Transforming Health Care.

Health Care 8

Health Care Bureaucracy Hamel System 8

Harvard Business Review

OCTOBER 11, 2018

trillion on health care , or more than $10,000 per person, which is twice as much as any other industrialized country. If the Affordable Care Act unravels in the near term, the number of insured could creep back up to 50 million, the level in 2009. The Future of Health Care. Bjarte Rettedal/Getty Images.

Health Care 8

Health Care Insurance Cost Price 8

Harvard Business Review

NOVEMBER 29, 2018

A core challenge of management is to ensure that the organization’s priorities, strategies, and metrics are consistently embraced and that any impediments are identified and addressed quickly. Their reports escalate further to Tier V, consisting of major organizational areas such as all hospitals and community-based care.

Health Care 11

Health Care System Metrics Report 11

Harvard Business Review

MAY 31, 2017

Before 1999 “performance” had a simple, unidimensional definition for health care leaders and their boards: It was shorthand for the CFO’s financial report, summarizing operating margins. “Numbers that numb” has become an all-too-common description for performance reports in many organizations. .

Health Care 13

Health Care Chief Financial Officer Comparison Quality 13

Harvard Business Review

NOVEMBER 22, 2017

Increasing value in health care is a top priority for health systems, payers, and policy makers across the globe, as health care costs continue to escalate and consume an ever-greater proportion of national expenditures. Taking the Pulse of Health Care Transformation.

Health Care 8

Health Care Content Chief Information Officer Efficiency 8

Harvard Business Review

OCTOBER 8, 2018

Caring for the health and well-being of our fellow humans has always been viewed as a combination of art and science. With all the recent advances in technology, there is no doubt the health care industry as a whole gets an “A” in science. Some dysfunction may always exist in our health care systems.

Health Care 8

Health Care Metrics Technology System 8

Harvard Business Review

DECEMBER 16, 2015

For all the hard work to improve coordination and collaboration in health care, most hospitals are still organized into silos based on clinical specialties — and communication among them is uneven at best. Few industries present more teaming opportunities — or have a greater need for it — than health care.

Health Care 8

Health Care Team Chief Operating Officer Teamwork 8

Harvard Business Review

FEBRUARY 6, 2015

Few health care leaders would disagree that the U.S. health care industry needs to drastically change. Over the past two years, we’ve convened health care leaders at roundtables and other events to discuss the challenges and opportunities they face, both inside their organization and from the external market.

Health Care 8

Health Care Management Disruptive Innovation Survey 8

Strategy Driven

SEPTEMBER 30, 2020

The company culture is reflected by how staff engage with their organization and how they relate to the business goals. The company culture is evident in many aspects of the business operations, including the office arrangements, the hiring decisions and the staff perks.

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Company Discount Diversity Software 102

Harvard Business Review

NOVEMBER 30, 2016

Calls for teamwork in health care are as persistent as they are hard to heed. Prior research in healthcare and other industries makes clear the importance of team stability for team performance in general, yet stable teams are not always possible with chaotic 24/7 operations and heterogeneous work schedules. Insight Center.

Health Care 8

Health Care Teamwork Operations Team 8

Harvard Business Review

JANUARY 3, 2011

In 1999, the Institute of Medicine reported that American health care was decidedly dangerous for patients. The cause was not malfeasant individuals; it was inadequately designed and operated systems of care delivery. For most this is a profoundly different approach, which requires a new style of leadership.

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Health Care Kaizen McKinsey Operations 15

Harvard Business Review

MARCH 2, 2018

It is a joint project between the Royal College of Art and Institute of Global Health Innovation at Imperial College London where designers and engineers can work in close contact with clinicians to identify challenges and provide solutions. Health Care’s New Frontier. Insight Center. Sponsored by Optum. Challenges.

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Health Care Innovation Mayo Stage-Gate 10

Harvard Business Review

OCTOBER 2, 2015

In the fall of 2014, the HBS-HMS Forum on Health Care Innovation launched the inaugural Health Acceleration Challenge — a “scale up” competition that focuses on compelling solutions to problems in health care delivery that have already been implemented at a small scale and have the potential for wider dissemination.

Health Care 8

Health Care Innovation Cost Self-aware 8

Harvard Business Review

DECEMBER 9, 2015

It is a widely held belief among health care leaders that comparing their hospitals and clinics to peers is very important. Benchmarking seems to assure leaders that as long as their organization’s performance is 50% of the national average or better, things are okay. Leading Change in Health Care.

Health Care 8

Health Care Benchmarking Process Operations 8

Deming Institute

FEBRUARY 27, 2017

I like to share interesting articles (and other resources) that provide examples of organizations applying Deming’s ideas in practice. Here is another of those articles: How Intermountain Trimmed Health Care Costs Through Robust Quality Improvement Efforts by Brent James and Lucy Savitz (2011).

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Deming Health Care System Cost 28

Harvard Business Review

OCTOBER 16, 2015

To move from a reactive posture to a proactive leadership position in driving health care reform, large employers have a lever at their fingertips that they have not often deployed in procuring health care: their purchasing power. Providers and health plans are service suppliers paid by employers.

Health Care 8

Health Care Supply Chain Incentives Quality 8

Harvard Business Review

NOVEMBER 23, 2016

Innovating for Value in Health Care. In 2011, when I came to Centura Health in Colorado as President of its largest operating group (Mountains and North Denver Operating Group or MNDOG) and CEO of its flagship health organization, Saint Anthony Hospital, I saw a clear mandate for change.

Health Care 8

Health Care How To Operations Quality 8

Harvard Business Review

DECEMBER 2, 2015

Many health care organizations today are striving to deliver better patient outcomes at lower cost and to be rewarded for accomplishing both. It makes much more economic and operational sense to create and leverage a central cadre of professionals than to ask each clinical unit, on its own, to acquire such expertise.

Health Care 8

Health Care Management Cost Efficiency 8

Harvard Business Review

FEBRUARY 24, 2016

For too long, employers have outsourced management of their employees’ health care benefits to those with little incentive to improve value. Engage health systems in change. The HTA “anticipates delivering better health care while reducing costs” through its members’ collective work.

Health Care 8

Health Care Supply Chain Company Presenteeism 8

Strategy Driven

JANUARY 31, 2011

StrategyDriven effective executives, efficient employees Home About The StrategyDriven Organization Our Company Our Contributors Karen K. area, a move it describes as “driven largely by health care reform, which demands an integrated regional network.&# Juliano Howard T. Dickens Jr. Johns Hopkins is not alone. .&#

Crisis 63

Crisis Health Care Insurance Newsletter 63

Harvard Business Review

OCTOBER 8, 2015

The shift from volume-based to value-based health care is inevitable. Although that trend is happening slowly in some communities, payers are increasingly basing reimbursements on the quality of care provided, not just the number and type of procedures. Tell us what health-care content you’d like to see more of from HBR.

Health Care 8

Health Care Business Model Mayo Short-term 8

Harvard Business Review

JUNE 13, 2014

A concrete example comes from within my own company, McKesson, the largest health-care services firm in the US. For its part, the RelayHealth clinical business team is fiercely protective of its culture and thinks of itself as a nimble, high-performing, risk-taking group inside the larger organization.

Health Care 8

Health Care Innovation Airlines Retail 8

Mills Scofield

SEPTEMBER 2, 2014

Meanwhile, one of my mentees, Sidney Kushner **, has been creating CCChampions , an organization that creates connections between professional athletes and children with cancer to provide a source of inspiration and excitement during a very trying time in children’s lives. This feast has become an annual tradition and on Sept.

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Power Storytelling Health Care Sports 132

Leading Blog

FEBRUARY 10, 2023

I N THE BEGINNING, as civilizations grew and became more advanced, work was organized around specialized lines of work. Sectors like construction, real estate, automotive manufacturing, financial services, and health care have been thought of as distinct categories, each operating in its own spheres. But that is changing.

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Supply Chain Real Estate Automotive McKinsey 314

Harvard Business Review

FEBRUARY 22, 2011

Editor's note: This post is the first in a three-week series examining innovation in health care, published in partnership with the Advanced Leadership Initiative at Harvard University. Supposedly, everyone working in health care wants the same thing: to help people get and stay healthy.

Health Care 15

Health Care Innovation Pharmaceuticals Consensus 15

Harvard Business Review

NOVEMBER 22, 2010

This post is part of an HBR Spotlight examining leadership lessons from the military. When I was interviewing to be the executive director of a healthcare non-profit, the People's Health Clinic (PHC), members of its board of directors questioned my experience. They wanted to know what someone coming from the U.S.

Health Care 14

Health Care Delegation PR Operations 14

Harvard Business Review

JUNE 8, 2017

Bundled payments in health care have gained favor because they can reduce costs and help improve outcomes. In essence, episodic bundles cover the cost of a patient’s care from start to finish—all the procedures, devices, tests, drugs and services a patient will need for, say, a knee replacement or back surgery.

Health Care 8

Health Care Participative System Cost 8