HR Digest

MAY 2, 2019

In an interview with The HR Digest, Michael Fraccaro, Chief Human Resources Officer at Mastercard, explains the importance of business resource groups and the vital role it plays to deliver real business results. I was at a conference recently and one of the speakers remarked that “Culture hedges against the risk of uncertainty.”

Resources 40

Resources Human Resources Leadership Pipeline Learning-by-Doing 40

Harvard Business Review

MARCH 7, 2017

But with the departures of a number of high-level HR leaders in late 2016, head of operations Ryan Graves largely took on the head HR role in addition to his other duties. That is like setting up a finance organization to do exotic risk hedging before putting in place basic reporting and compliance.

Compliance 12

Compliance Hedge Human Capital Finance 12

Harvard Business Review

JANUARY 27, 2017

In reality, “handoffs” and transitions prove to be significant operational problems. They’re analogous to autonomous resources, as opposed to human resources, departments. Their results should humble those who privilege human agency. Human leadership defers to demonstrable algorithmic power.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

FEBRUARY 3, 2015

Burt asked the managers to write down their best ideas about how to improve business operations, and then he asked two ex­ecutives at the company to rate the quality of these ideas. Joel Podolny, former head of Apple’s human resources, calls this tendency of our networks to evolve more slowly than our jobs “ network lag.”

How To 8

How To Diversity Letter Learning-by-Doing 8

Harvard Business Review

OCTOBER 20, 2011

First, fixating on ROE fails to maximize the benefit of business to society because it measures value in terms of returns to only one stakeholder; second, it allocates human resources as if maximizing the efficiency of financial capital were critical to growth of social welfare.

ROE 14

ROE Debt to Equity Ratio Innovation Incentives 14