Leading Blog

JANUARY 1, 2022

Win from Within : Build Organizational Culture for Competitive Advantage by James Heskett. James Heskett provides a roadmap for achievable and fast-paced culture change. We the Leader : Build a Team of Equals Who All Lead AND Follow to Drive Creativity and Innovation by Jeffrey Spahn.

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Books Heskett Leadership Competitive Advantage 235

The Practical Leader

OCTOBER 24, 2011

John Kotter and James Heskett’s classic book, Corporate Culture and Performance , is an organization development classic. Results (Four Rs, innovation, growth, and profitability). Heskett does a great job of showing how culture is critical to organizational success and providing powerful and highly illuminating examples.

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Heskett Kotter Books Review 49

Harvard Business Review

JUNE 28, 2012

Heskett describes how an effective culture can account for up to half of the differential in performance between organizations in the same business. Heskett discusses how to calculate the economic value of culture through the "Four Rs" of referrals, retention, returns to labor, and relationships with customers. Heskett.

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Heskett Webinar Influence Innovation 15

Skip Prichard

JUNE 22, 2020

James Heskett and John Kotter found that organizations with strong corporate cultures realized over eleven years revenue growth of 682 percent, employment growth of 282 percent and stock price growth of 901 percent. Why is creating a performance-enhancing culture critically important? Simply put, culture drives performance.

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How To Middle Management Reputation Short-term 111

Harvard Business Review

DECEMBER 14, 2011

Heskett wrote in his latest book The Culture Cycle , effective culture can account for 20-30 percent of the differential in corporate performance when compared with "culturally unremarkable" competitors. But is there a direct correlation between employee investment and the balance sheet?

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Company Heskett Ryan Audience 17

Harvard Business Review

MARCH 22, 2012

I'm sure many supervisors at American would have issues with their colleague's innovative, if mildly deceptive, solution. Heskett of Harvard Business School observes, it's important to endow workers on the front line with "latitude within limits." Crisis averted. But, no matter how you look at it, it was an act of genuine kindness.

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Strategy Airlines Hotels Heskett 19