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First Look: Leadership Books for January 2022

Leading Blog

Here's a look at some of the best leadership books to be released in January 2022. Win from Within : Build Organizational Culture for Competitive Advantage by James Heskett. James Heskett provides a roadmap for achievable and fast-paced culture change. Smart Leadership : Four Simple Choices to Scale Your Impact by Mark Miller.

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Trusted Leaders Build High-Trust Cultures

The Practical Leader

In a Working Knowledge post, Harvard Business School professor Emeritus, James Heskett, raises a vital question, Can We Train for Trust? How the leadership team functions — or dysfunctions — ripples out to shape organizational culture. Leadership team dynamics are central to the organization’s trust account balance.

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Creating A Customer-Centric Culture – The Disney Way

Tanveer Naseer

Heskett published their 10-year research project – “ Corporate Culture and Performance ” – in which they compared companies that intentionally managed their cultures to similar companies that did not. Here are some of their findings: Managed Their Cultures Revenue growth of 682 percent. In 2005, J. Kotter and James L.

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shorts.005 | Cycle of Success Spiral

LDRLB

They call this a cycle of success spiral: it seems that the greater the customers’ intention to return to this specific hotel or restaurant for future service, the higher the climate for service among employees, which in turn influences customers’ appraisal of employee performance. Our results follow this line. Simmons, Ph.D. Simmons, Ph.D.

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Book Review of “The Culture Cycle: How to Shape the Unseen Force that Transforms Performance”

The Practical Leader

John Kotter and James Heskett’s classic book, Corporate Culture and Performance , is an organization development classic. Southwest Airlines, Wal-Mart, IBM, ING, 3M, and Proctor and Gamble are some of the adaptive cultures providing insights to the enduring success growing from their highly effective cultures. Expectations (e.g.

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How to Ignite and Sustain Organizational Growth

Skip Prichard

James Heskett and John Kotter found that organizations with strong corporate cultures realized over eleven years revenue growth of 682 percent, employment growth of 282 percent and stock price growth of 901 percent. Left to its own devices, culture often bubbles up negatively, hurting the growth and success of the company.

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Thoughts That Make You Go Hmmm on… Recognition, Appreciation, and Celebration

The Practical Leader

Cooper and Aymen Sawaf, Executive EQ: Emotional Intelligence in Leadership and Organizations. “Celebration is given high priority in both organizations (Wal-Mart and Southwest Airlines). ” - Robert K. In fact, when recognition is specific and deliberately delivered, it is even more motivating than money.”

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