HR Digest

DECEMBER 8, 2019

Venue: Crystal Ball room, Hotel ABC. Venue: Hotel SeBay. Dash through the snow to XYZ Hotel. Go into the holiday party knowing it’s a professional environment,” advises a human resource expert. Time: 7-11 pm. Drinks and Dinner will be served. Date: 19 th December, Saturday. Guests are expected at 7 p.m.

Hotels 98

Hotels Survey Outsourcing Fashion 98

Chart Your Course

OCTOBER 2, 2017

While renting a hotel suite is not the best idea, if you have the money to do so, reserving a small conference room in a hotel often works well. You can also decide to hold the interview at a coffee shop, restaurant or in a large lobby of a hotel.

Tips 100

Tips Hotels Planning Conference 100

Management Craft

MARCH 31, 2011

The convergence in results from these four sources provides telling evidence for the potentially significant role of PWB in an organization’s quest to develop a competitive human resource advantage.". Here's a great TED video from Chip Conley , the CEO of jois de vivre Hotels called, Measuring What Makes Life Worthwhile.

Hotels 74

Hotels Human Resources Report Survey 74

Building Personal Strength

NOVEMBER 7, 2010

But I eventually pulled it all together and shipped everything to Juan, my human resources point of contact at the bank. I watched in horror when we arrived at the first hotel and saw that he hadn’t reserved any presentation rooms. He never did though, program after program, hotel after hotel.

Hotels 78

Hotels Banking Video Blog 78

Strategy Driven

JANUARY 16, 2020

Rather, you will be serving business clients, including hospitals, hotels, salons, and restaurants, among others. Invest in your human resources to deliver exceptional service to your customers. An industrial laundry is different from a traditional laundromat in terms of its customer base. Set the Right Price.

Industry 13

Industry Strategy Price Marketing Strategy 13

HR Digest

JANUARY 19, 2023

I have held many Human Resources roles across industries at global companies. Our decision to create and share our Change Starts Here initiative is an example of this as is the creation of RiseHY, a commitment by Hyatt and Hyatt hotels to hire 10,000 Opportunity Youth (youth ages 16-24 not in school and not employed).

Diversity 69

Diversity Human Resources Globalization Commitment 69

Chart Your Course

FEBRUARY 29, 2016

Other organizations with powerful brand cultures include Zappos and Ritz-Carlton hotels. In a company like Amway that is reliant on its employees and contractors, a positive perception of the culture leads directly to productivity and revenue.

Skills 100

Skills Company How To Hotels 100

Surviving Leadership

MARCH 13, 2018

I’m in Vegas this week for the Ultimate Connections 2018 conference and it’s at a VERY big hotel conference center (the Wynn/Encore, if you must know). I stopped in front of a map to orient myself when one of the hotel maintenance workers noticed me and asked if I needed help figuring out where I was. He got it. .

Middle Management 40

Middle Management Hotels Management Conference 40

The Practical Leader

JANUARY 9, 2013

Since I am not an autograph hound and don’t want to be a paparazzi selling photos, missing the Festival is likely a good thing for getting hotel rooms and avoiding the crowds! We’ll be missing the Sundance Film Festival coming up later this month.

Skills 49

Skills Film Hotels Open-book 49

Harvard Business Review

JUNE 3, 2011

Flexibility is one of the most important aspects of being a competitive employer," notes Kerrie Peraino, Senior Vice President, International Human Resources at American Express. Flex work, including the option of telecommuting, offers employers numerous low-cost, high-return advantages.

Real Estate 21

Real Estate Human Resources Hotels Diversity 21

Harvard Business Review

MAY 1, 2013

Years ago, when I worked at Holt, Rhinehart & Winston Educational and Professional Publishing , my female superior and I attended a national teacher''s conference in San Antonio, and were forced to share a hotel room because of a late booking. What could have been a profoundly awkward experience — my boss! in her pajamas !

Hotels 12

Hotels Conference Travel Policies 12

Harvard Business Review

MAY 20, 2016

Before I became general manager of The Beverly Hills Hotel, I held the same position at another luxury hotel up the coast. Later, he privately told me he was thinking of leaving the hotel. And something was wrong. Our fine dining restaurant was on the brink of losing its hard-won Michelin rating. This has to be done as a group.

Operations 11

Operations Hotels Finance Process 11

Harvard Business Review

FEBRUARY 28, 2011

With 1,500 self-check-in stations in 75 airports, the firm had sewn up 60% of the air-carrier market and was making inroads into hotels and car rental agencies. But hotels and car rental agencies are wide open: 15% and 5% of revenues, respectively. Hotels are high-touch services: Customers want a human, not a kiosk.

Case Study 16

Case Study Airlines Hotels Software 16

Harvard Business Review

FEBRUARY 9, 2012

The Hilton Worldwide hotel chain documents every employee's specific skills, including languages, education, experience, property experiences, local market connections, and affiliations with boards and non-profits. Employers should gain a detailed understanding of employee capabilities and design processes to support internal job mobility.

Skills 16

Skills Survey Human Resources Document 16

Women on Business

SEPTEMBER 23, 2011

HP has made some controversial decisions lately, but is Meg Whitman a great strategic move or the kiss of death for this once great tech company? HP announced Whitman’s appointment on September 22, 2011 but given the public comments, customers seem to think it’s a bad choice.

Hotels 150

Hotels Wireless CEO Long-term 150

Harvard Business Review

OCTOBER 23, 2012

Finally, he said, "I am staying at the XYZ hotel and will wait here as many days as necessary to see him." What excited Sam was McGregor's clear and compelling articulation of the personnel (today, we say "human resources") policies in which he instinctively believed.

McGregor 12

McGregor Human Resources Retail Taylorism 12

Harvard Business Review

OCTOBER 13, 2014

In one project , the group looked for ways to encourage hotel guests to reuse their towels, an environmentally friendly practice that could also save Disney money. Change management Human resources Operations' Would your company be more successful in retaining talent if employees had greater decision-making authority?

Flextime 14

Flextime Call Center Human Resources CRM 14

Harvard Business Review

JUNE 28, 2016

Companies can also rent their business applications (for accounting and finance, human resource management, marketing and sales, collaboration, project management, and so forth) on-demand from companies like Microsoft, Salesforce.com, Workday, Hubspot, Yammer, Dropbox, Basecamp and others.

Entrepreneur 13

Entrepreneur Airlines Construction Short-term 13

Harvard Business Review

NOVEMBER 2, 2015

Neither do today’s guests of the Beverly Hills Hotel, a favorite of those two actresses. While leading the 1,000 employees at the Beverly Hills and the Hotel Bel-Air, I’ve seen how a customer’s experience can change based on something as small as a smile. This is often a particular challenge with hourly-wage workers.

Motivation 8

Motivation Brand Hotels Policies 8

Harvard Business Review

JANUARY 22, 2013

I can't believe I paid for two nights for that idiot, in the fanciest hotel in town.". "Be I said, "That hotel bill and the limo bill are reminders, like a stubbed toe, not to do the same thing again. When you sit down with the right person, you and he or she will both know it's a good match. It's a gut thing — let's face it.".

Hotels 10

Hotels Letter Learning-by-Doing Follow-up 10

Harvard Business Review

DECEMBER 7, 2015

In one study conducted by Alia Crum of Stanford University and Ellen Langer of Harvard University, a group of housekeeping employees at hotels were told that the work they did was good exercise, in line with the U.S. Here is an example of how powerful mindsets can be in the workplace. A control group was given no such message.

How To 8

How To Participative Survey Human Resources 8

Harvard Business Review

JANUARY 20, 2014

Schulman: The global head of human resources at American Express was on the board at Virgin Mobile, where I was CEO. Prior to joining American Express in 2010, Schulman was CEO of Virgin Mobile and Priceline. Excerpts: HBR: Why did you decide to come to Amex?

Execution 9

Execution Software Banking Franchising 9

Harvard Business Review

JANUARY 26, 2015

Other times, shifts may be driven by disruptions and disrupters like the one happening in the transportation and hotel markets right now thanks to the likes of Uber and Airbnb. Managing organizations Change management Human resource management Organizational culture'

Welch 8

Welch Six Sigma Agility Operations 8

Harvard Business Review

JULY 14, 2017

As an example, hotel chains like Marriott or Hilton create value chains that deliver rooms and related services to their customers. Human capital. After all, we call the department human resources. In contrast, Airbnb creates a network that connects hosts and guests.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8

Marshall Goldsmith

JUNE 28, 2017

Keith Ferrazzi – #1 bestselling author of Never Eat Alone and Whose Got Your Back, expert in strategic consulting and training to increase sales and performance, formerly CMO Starwood Hotels and Deloitte. Human Resources & Leadership Development Professionals—Cohort 1. top-level internal coaching to executives.

Executive Coaching 70

Executive Coaching Human Resources CEO Magazine 70

Marshall Goldsmith

FEBRUARY 8, 2018

Bill began his career with Hyatt Hotels Corporation. American Hotel & Lodging Association (AH&LA) Board of Directors. Deborah Borg – Chief Human Resources & Communications Officer, Bunge Limited. Sean McGrath – Human Resources Vice-President World Bank Group. Strategy to Execution Advisors.

Executive Coaching 70

Executive Coaching CEO Banking Magazine 70

Harvard Business Review

APRIL 18, 2017

The tech sector, which has become as famous for toxic company cultures as for innovation, and as well-known for human resource headaches as for hoodie-wearing CEOs, could use a little of the mellowness and wisdom that comes with age. But I was an “old-school” hotel guy and had never used Airbnb. Sounded good.

Industry 15

Industry Library Hotels Human Resources 15

Harvard Business Review

SEPTEMBER 1, 2016

When was the last time you overrode your human-resources systems to reward them? Oberoi, founder of the Oberoi Group, a leading luxury-hotel company. That’s a powerful differentiator in the world of luxury hotels, of course, which is a high-touch consumer business. But it can help all sorts of companies.

Company 14

Company Hotels Supply Chain Learning-by-Doing 14

Harvard Business Review

MARCH 25, 2016

Airbnb is similarly alluring — lower prices for more space than most hotel rooms. Meanwhile, Zenefits modernizes human resources workflows with slick software to replace outdated paper. Similarly, Airbnb hosts rarely install the protections required at hotels, such as sprinklers and fire escapes.

Hotels 8

Hotels Price Tactics Operations 8

Harvard Business Review

JANUARY 18, 2018

In an experimental study we conducted with 162 managers from various hotel and lodging departments, we found that managers perceived the same sexually harassing behavior as less negative when it was done by a customer than by an employee. When they do, management tends to ignore them or change servers instead of confronting the customer.

Industry 8

Industry Policies Human Resources Report 8

Harvard Business Review

MARCH 24, 2017

Every day, many of us eat at restaurants, stay at hotels, receive packages, and use our digital devices with the assumption that the company we pay for these services — Hilton, Amazon, Apple, etc. Firms typically started outsourcing activities like payroll, publications, accounting, and human resources.

Compliance 14

Compliance Supply Chain Hotels Insurance 14