Great Leadership By Dan

OCTOBER 2, 2012

We rarely discussed the kind of functional skills (marketing, operations, and finance) that are taught in typical MBA programs – those were considered table stakes for this level of management. Please visit our website to learn more, or email me at daniel dot mccarthy at unh dot com.

Freedman 230

Freedman Executive Coaching Participative McCarthy 230

Tanveer Naseer

MARCH 16, 2011

However, it does provide a good backdrop for leaders who are still unsure of the role social media will play in how their organizations operate. For regular users of the various social media channels, the ideas and points presented in these early chapters are not anything new or surprising.

Review 174

Review Books Brand Hotels 174

N2Growth Blog

SEPTEMBER 9, 2010

I had decided to go over and stay at a hotel on 9/10 in order to make the early morning meeting and beat the commute. When I walked out of the hotel the first plane had just hit and smoke was coming from the tower. What followed the remainder of the day on 9/11 was a combination of heroic and eerie.

Blog 404

Blog Hotels Follow-up Learning-by-Doing 404

Strategy Driven

SEPTEMBER 16, 2024

As a result, hotels and rentals are experiencing a boom in bookings. There are many ways to enter the market. Boutique Hotels: Boutique hotels are small, stylish properties. This makes them popular with today’s travelers seeking more than a typical hotel stay. Travelers’ preferences have also shifted.

Hotels 97

Hotels Niche Marketing Travel Long-term 97

The Horizons Tracker

OCTOBER 31, 2024

Central to the emergence of these business model innovations is a willingness on the part of the innovator to challenge the existing norms and regulations of the market they are entering,” the authors explain. Airbnb is an example of this, as they compete with hotels but not under the same constraints as hotels.

Hotels 75

Hotels Business Model Constraint Innovation 75

HR Digest

MARCH 27, 2020

International Sales Marketing. A global sales marketer is paid a lot and is a dream job for many. Hotel Manager. A hotel manager fits such a position. Intelligence Operatives or Government Agencies. The hospitality and tourism industry seeks candidates with multilingual skills. Linguistic Tour Guide.

Tourism 116

Tourism Airlines Travel Hotels 116

LDRLB

OCTOBER 5, 2012

For example, Four Seasons Hotels puts candidates through five separate interviews. Other companies are integrating their HR and Marketing departments because they see their culture as being synonymous with their brand (I have noticed this emerging trend in my own research as well). His findings will apply to many organizations.

Books 115

Books Review Competitive Advantage Hotels 115

Terry Starbucker

MAY 21, 2017

To quickly set the scene, I was the SVP of Operations for a 1,100 employee cable television company based in 4 states in the Rocky Mountain west. With the reconnaissance behind me, my team and I started to actively brainstorm about our values list, while at the same time continuing to tinker with our operations machine.

Succession 253

Succession Leadership Commitment Travel 253

The Horizons Tracker

MAY 25, 2021

The authors highlight that low-skilled workers not only operate in roles that are more vulnerable to automation, but they’re also less likely to have the skills to make transferring to any new jobs that emerge particularly easy. “Without proper action, automation could cause further deep distress, ” they say.

Skills 124

Skills McKinsey Trends Short-term 124

Modern Servant Leader

DECEMBER 30, 2022

Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. Invest in Technology Too often, information technology and operational tools are minimized as costs to be controlled. Clearly, excessive cost control at the risk of the companies operational foundation played a role.

Airlines 130

Airlines Leadership Short-term Long-term 130

Chart Your Course

JANUARY 20, 2015

Riverside Auto Group, a second-generation company owned equally by three brothers, operates seven dealerships employing 190 people throughout Michigan’s Upper Peninsula (Marquette, Escanaba, and Iron Mountain) and Wisconsin (Marinette). Customer complaints are down from one a week to one a quarter. And read on… there are even more!

White Paper 100

White Paper Case Study Human Resources Hotels 100

Strategy Driven

APRIL 27, 2023

What About the Marketing Operations Considerations? Plus, the content could be leveraged in multiple marketing channels so it’s generating value beyond its original purpose. By focusing on cross-channel personalization, companies can maximize engagement with their customers and encourage loyalty over time.

ROI 102

ROI Metrics Loyalty Content 102

Sales Wolf Blog

AUGUST 30, 2010

 He is struggling to understand why it is that HR is not considered a core function of a an organization like sales, marketing, or operations when it is afforded the opportunity to "direct, deliver, and develop" the employee talent necessary for the company to achieve its goals.  Why?  Why?

Blog 124

Blog Maslow Talent Management Human Resources 124

Next Level Blog

NOVEMBER 5, 2010

  He was deployed to a forward operating base near Kandahar and told me that while he was there you were pretty much guaranteed of being shot at with AK-47’s or rocket propelled grenades whenever you left the base.   We were meeting at the Mologne House Hotel on the Walter Reed Campus. 

Blog 144

Blog Executive Coaching Open-book Hotels 144

Strategy Driven

JANUARY 16, 2020

Take Your Marketing Online. We are living in a digital era, and hence, online marketing strategies are promising. Utilize a variety of online tools available, including social media and email marketing. Rather, you will be serving business clients, including hospitals, hotels, salons, and restaurants, among others.

Industry 13

Industry Strategy Price Marketing Strategy 13

Strategy Driven

FEBRUARY 4, 2021

Whether you are a potential new business owner or someone who has been in the game for years, you knew how your industry operated before, and you at least had an idea of how to navigate within that system. Some of the most successful companies don’t just change how they operate within an industry but switch industries altogether.

Insurance 65

Insurance Hotels Parcell Crisis 65

Strategy Driven

FEBRUARY 9, 2020

A REIT is a company that owns, operates, or invests in revenue-producing real estate. Hotels, multifamily, offices, senior housing – all are legitimate sectors for REIT investments. There are new investment niches, such as green real estate or the growing student housing market, and new ways to research those areas.

Real Estate 65

Real Estate Due Diligence CRM Hotels 65

Strategy Driven

NOVEMBER 26, 2023

Salt Lake City, in particular, hosts the headquarters of some major players, such as Wells Fargo, which runs its western operations from here. This influx of tourists has led to a surge in opportunities in hospitality, including hotel management, tour guiding, and event planning.

Real Estate 65

Real Estate Tourism Finance Automotive 65

The Horizons Tracker

NOVEMBER 23, 2020

Similarly, business travel not only provides a healthy proportion of passenger numbers, but a large proportion of airline profits, not to mention the numerous ancillary businesses, from hotels to conference providers, that rely on professionals getting out and about. operating at around 30-40% of normal levels. Shifting sands.

Reis 82

Reis Transportation Real Estate Tourism 82

Strategy Driven

OCTOBER 4, 2013

For many years, we will be measuring how loss of corporate credibility has tainted all facets of business, in terms of remediation, replacement, litigation, make-good, rework, damage control, recovery process, settlements to victims, decreased stock market value and sagging retail sales. Rebuilding the community image. About the Author.

Crisis 56

Crisis Airlines Transportation Crisis Management 56

Strategy Driven

JULY 13, 2011

It turned out that the unit was driving profits by raising prices and cutting marketing and advertising expenditures. Higher prices and reduced advertising created an opening for competitors to take away market share, which they did. So while profits were rising and ROIC was high, market share was declining.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Miles Anthony Smith

NOVEMBER 1, 2018

Networking and marketing are vital parts of building a business, so make sure you have a plan to tackle both. Janitorial and Cleaning Services Operating a business from your home and staying on top of cleaning can be tough. It's also a great way to meet people at local trade shows and farmers markets!

Tips 95

Tips Franchising Cost Travel 95

Strategy Driven

AUGUST 15, 2016

Marriott (founder of Marriott Hotels) is famous for saying “You’ve got to make your employees happy. The reality is that your business strategy is based on all sorts of assumptions about what investments will yield increased market share, revenue growth or profitability. About the Author.

Customer Loyalty 50

Customer Loyalty Supply Chain Loyalty Analysis 50

LDRLB

MAY 26, 2014

One of the things I think is most interesting is there’s a lot of old models of innovation and of strategy that I won’t say they don’t necessarily apply anymore, but they apply to very, very, almost static markets. That’s not our market position, so we don’t need to worry about it. DAVID: Yeah.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Harvard Business Review

MAY 20, 2016

Before I became general manager of The Beverly Hills Hotel, I held the same position at another luxury hotel up the coast. Facing interconnected operational issues, members of the eight-person senior leadership team were turning against one another. Later, he privately told me he was thinking of leaving the hotel.

Operations 11

Operations Hotels Finance Process 11

Harvard Business Review

JULY 5, 2011

Kenyan groups understand frugal engineering suitable for the local market and are carefully adapting mobile technologies with African flavors. Today, most mobile payment firms operating in Africa have Kenyan origins. In the hotel where I stayed, I met some U.S. Using students to create new markets is not new.

Market Penetration 14

Market Penetration Marketing Travel Hotels 14

Harvard Business Review

OCTOBER 30, 2014

Nowhere else in the executive suite of a typical corporation are two functions as closely intertwined as sales and marketing. Yet for all the shared responsibility, the marketing and sales relationship has often been a contentious and lopsided one, with sales dominating in B2B sectors while marketing leads in B2C ones.

Marketing 14

Marketing Guidelines B2C Analysis 14

Harvard Business Review

MARCH 29, 2011

Beatriz Soto greeted Fernando Ruiz, the COO of Alegre Hotels, as he stepped out of his taxi into the Cozumel sunshine. The hotel looked fabulous — five-star, just as they'd intended. She led him down a long corridor to a door marked "Hotel Manager." I'll put together a plan to get this hotel on track.".

Case Study 14

Case Study Hotels Price Decentralization 14

Harvard Business Review

JULY 17, 2012

Recently, the company booked an entire hotel in Cannes, France, and re branded it in its own name for the annual international advertising festival, and it featured President Bill Clinton at events. Don't wait to get really big to take over the hotel. Guanaes also stretches resources to make a big splash. Go for the best.

Hotels 20

Hotels Entrepreneur Advertising Case Study 20

Harvard Business Review

JULY 17, 2012

Recently, the company booked an entire hotel in Cannes, France, and re branded it in its own name for the annual international advertising festival, and it featured President Bill Clinton at events. Don't wait to get really big to take over the hotel. Guanaes also stretches resources to make a big splash. Go for the best.

Hotels 20

Hotels Entrepreneur Advertising Case Study 20

Harvard Business Review

JULY 10, 2012

To be clear, all Orbitz users can see the same hotels if they opt to view hotels by price, and Orbitz does not charge different prices for the same room based on what kind of computer you use. It must cost more to operate here.") The situation is different for online retailers.

Retail 15

Retail Hotels Price B2B 15

Harvard Business Review

MAY 2, 2011

Rather, they focus on markets (anonymous agglomerations of customers) rather than on any real, living, breathing individual customer. Most recognize that there are no truly mass markets any more. But we must go beyond looking at market segments and niches to embracing the truism that every customer is his own market.

Mass Marketing 15

Mass Marketing Market Segmentation Travel Marketing 15

Harvard Business Review

MARCH 14, 2017

In some cases, travel loyalty program points differ by journey component (flight, car rental, hotel, dining), leading to fragmented point collections. But the number of airline seats and hotel rooms available for redemption in recent years has been limited by near-record occupancy and load factors.

Loyalty 16

Loyalty Customer Loyalty Travel Hotels 16

Harvard Business Review

JULY 21, 2011

It might be difficult for consumers to visualize this process, because it is significantly different than the way traditional coffee machines operate. However, Keurig has worked aggressively to have their machines added to hotel rooms. It's important to remember that often this alignment of features happens naturally.

Comparison 16

Comparison Price Brand Hotels 16

Harvard Business Review

MAY 10, 2011

The company came from nowhere into a rental car business dominated by giants such as Hertz and Avis, creating a new market of by-the-hour rentals. They want data, even though data on non-existent markets is inherently fictional. Start-ups create new markets, or they struggle for oxygen.

Venture Capitalist 15

Venture Capitalist Venture Funding Entrepreneur IPO 15

Harvard Business Review

AUGUST 7, 2018

Marriott recently teamed up with Amazon to offer a hospitality version of the e-commerce giant’s Echo devices in select hotel rooms. Travelers with an Alexa device at home can book a car rental or hotel through Expedia and Kayak. How companies are using artificial intelligence in their business operations. Insight Center.

Travel 12

Travel Industry Hotels Airlines 12

Harvard Business Review

APRIL 14, 2011

There were about 10 people involved — the CEO and his direct reports — and we met for two days offsite, in a hotel, so we wouldn't be distracted. A problem in marketing might be assigned to the head of operations. I still remember the meeting that finally drove me to change how I run meetings. A strategy offsite.

CFO 18

CFO Hotels CEO Strategy 18