Strategy Driven

JULY 21, 2021

Hotel business owners must find the best candidates for the various roles in a hotel. The trends in the hotel sector are evolving. A hotel strategy should be synced with modern-day needs, ranging from the increase in costs to customer demand and expectations. It is a direct response to the fast-changing business world.

Hotels 122

Hotels Outsourcing Industry Trends 122

Women on Business

SEPTEMBER 23, 2011

When it works, it’s wonderful but the operative word is when it works. For a small business, this is a huge operational problem. It has all the bells and whistles; its wireless, Bluetooth compatible and an all in one (fax, scanner, and printer) machine. It breaks down at least twice a month and the scanning feature is hit or miss.

Hotels 150

Hotels Wireless CEO Long-term 150

Great Leadership By Dan

MAY 9, 2019

In that piece, he described his team’s efforts to examine a specific hypothesis (“Employee commitment drives customer service”) in the US operations of a major hotel chain. which translated into $250K for each hotel! Tony Simons’ powerful article, “ The High Cost of Lost Trust ,” appeared in the Harvard Business Review in 2002.

Simon 260

Simon Blanchard Hotels Attrition 260

Terry Starbucker

AUGUST 31, 2011

“Would you be interested in the chief operating job for a cable company with 400,000 customers?&#. So as I rode up to the CEO’s hotel that morning, I had more questions than answers in my head. I was 27 when I got a call from an executive search company about a job in Los Angeles.

Hotels 304

Hotels Planning Execution Operations 304

Leading Blog

JULY 19, 2019

According to this article from the US Bureau of Labor Statistics, 42-63% of established hotels probably would not have taken the rooms that AirBnB gained in the lodging business. However, the overall profitability of the hotel industry went down 3.7% AirBnB did not take market share directly from established chains.

Govindarajan 230

Govindarajan Hotels Business Model Software 230

Strategy Driven

NOVEMBER 25, 2019

Promoting your hotel to your target audience, increasing occupancy rates and online bookings, maximising your ROI and engaging with guests can often be an overwhelming task. This is where hotel marketing comes to the fore, because it includes a range of strategies that can be combined into one cohesive marketing campaign.

Hotels 65

Hotels Marketing Tips Audience 65

The Horizons Tracker

NOVEMBER 23, 2023

In recent years, artificial intelligence (AI) has made significant strides in enhancing hotel operations and streamlining efficiency. However, the extent to which hotel guests embrace AI technology has remained an elusive query, until now. “And the most important factors were perceived ethics, followed by benefits.

Hotels 124

Hotels Influence Ethics GDP 124

Great Leadership By Dan

JULY 8, 2020

Hotels by AirBnB. You need people on your team with both strategic and operational skills—two very different kinds of people. Guest post from Robbie Kellman Baxter : In the past few years, we have seen what we thought of as “disruption proof” businesses get disrupted by new and unexpected competitors. Taxis by Uber & Lyft.

Business Model 282

Business Model Long-term KPI Loyalty 282

Modern Servant Leader

DECEMBER 30, 2022

Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. Too often, information technology and operational tools are minimized as costs to be controlled. Clearly, excessive cost control at the risk of the companies operational foundation played a role. Invest in Technology.

Airlines 263

Airlines Leadership Short-term Long-term 263

Great Leadership By Dan

OCTOBER 2, 2012

We rarely discussed the kind of functional skills (marketing, operations, and finance) that are taught in typical MBA programs – those were considered table stakes for this level of management. Participants can choose from a number of hotels and inn near our quintessential New England campus and the charming seacoast city of Portsmouth, NH.

Freedman 230

Freedman Executive Coaching Participative McCarthy 230

Leading Blog

JANUARY 16, 2019

They will view their current operating model and customer offerings as merely a means to achieve their larger purpose and should, therefore, be able to change direction more easily when market forces require a more radical shift. To this point: People must believe it’s their store, their hotel, their office, their factory, or their hospital.

Hotels 314

Hotels Strategy Learning-by-Doing Organization 314

N2Growth Blog

SEPTEMBER 9, 2010

I had decided to go over and stay at a hotel on 9/10 in order to make the early morning meeting and beat the commute. When I walked out of the hotel the first plane had just hit and smoke was coming from the tower. What followed the remainder of the day on 9/11 was a combination of heroic and eerie.

Blog 404

Blog Hotels Follow-up Learning-by-Doing 404

Lead Change Blog

MARCH 17, 2016

And, my wife and I were looking forward to a romantic nightcap in our La Quinta Inn hotel room within walking distance of the restaurant. After all, this was a limited service hotel, not a fancy full-service Ritz-Carlton. My wife quickly chided, “She was also taking care of this hotel. We were stunned!

Hotels 150

Hotels Greenleaf Compliance Licensing 150

Leading Blog

NOVEMBER 20, 2019

His call sign, CHAOS , was given to him by his operations officer, John Toolan.” Developing a culture of operating from commander’s intent demanded a higher level of unit discipline and self-discipline than issuing voluminous, detailed instructions. Commander’s intent provides a framework that everyone can operate from.

Fashion 207

Fashion Learning-by-Doing Operations Hotels 207

Women on Business

APRIL 3, 2012

Yes, you can get tired and it can get expensive when you add up hotel and flights, but events solve many of your problems if you choose the right ones. Operate coming froma place of desire, then allow your mind to spot the opportunities that show up before you. Here’s the skinny on what’s.

Seminar 213

Seminar Hotels Loyalty Planning 213

CO2

APRIL 11, 2013

In it, you’ll learn what Nations Hotel Corporation (NHC) did. Needless to say, this national hotel chain no longer sees coaching as a “nice to have” but as a “must have” in their operations. If you’re operating out of laziness, however, you’re probably exercising irrational ignorance.

Hotels 117

Hotels Executive Coaching ROI Micromanagement 117

Nathan Magnuson

DECEMBER 10, 2012

A couple summers ago I had the incredible opportunity to attend a one week Dynamics of International Terrorism course with the Air Force Special Operations. I’m still not sure how I had the good fortune to attend.

Open-book 293

Open-book Mentor Learning-by-Doing Hotels 293

Michael Lee Stallard

JUNE 5, 2010

The following season NAIB officials invited Indiana State again, and this time decided they would allow Clarence to play, provided he didn’t stay at the hotel with his teammates and wouldn’t be seen publicly with them. Coach Wooden operated a meritocracy that treated every player fairly. Once again the coach declined.

Follow-up 360

Follow-up Open-book Learning-by-Doing Hotels 360

Tanveer Naseer

MARCH 16, 2011

However, it does provide a good backdrop for leaders who are still unsure of the role social media will play in how their organizations operate. For regular users of the various social media channels, the ideas and points presented in these early chapters are not anything new or surprising.

Review 174

Review Books Brand Hotels 174

Strategy Driven

SEPTEMBER 16, 2024

As a result, hotels and rentals are experiencing a boom in bookings. Boutique Hotels: Boutique hotels are small, stylish properties. This makes them popular with today’s travelers seeking more than a typical hotel stay. They are fully designed and ready to operate, saving time and effort.

Hotels 97

Hotels Niche Marketing Travel Long-term 97

Strategy Driven

AUGUST 21, 2024

Beyond local certifications, consider pursuing broader qualifications like a degree in hospitality management or specialized courses in areas such as event planning, customer service, or hotel operations. Each position offers unique insights into the business’s operations and customer service aspects.

Career 107

Career Management Hotels How To 107

Great Leadership By Dan

OCTOBER 9, 2012

In comparing the top-quartile of companies in terms of share of women in executive committees against companies that have all-male executive committees, McKinsey found that the former companies exceeded the latter by 41% in return on equity and by 56% in operating results. Decide who the audience should be and be selective.

Leadership Development 249

Leadership Development Development Committee Leadership 249

Frank Sonnenberg Online

JUNE 21, 2021

For each of our various stops along the way, we reserved a room at a Howard Johnson hotel. We knew that all across the country these hotels were decorated with exactly the same wall colors, lamps, and bedspreads. Then on the third night, we checked into yet another Howard Johnson hotel. The trip seemed to be going well.

Hotels 129

Hotels Stress Resistance Restructuring 129

Strategy Driven

SEPTEMBER 29, 2020

Being open 24 hours is necessary for some businesses such as hotels and security companies. For instance, if you’re looking for a task that can be carried out remotely, you could consider hiring staff from another country that operates in a different time zone. When operating 24/7, it’s impossible for you to always be on shift.

Outsourcing 95

Outsourcing Hotels Handbook Fashion 95

Michael Lee Stallard

APRIL 17, 2023

On Good Friday this year, I found myself in an operating room with my arms literally stretched out like Jesus on the cross as ten medical professionals prepared me for surgery. To my surprise, as a mask was placed over my nose and mouth to administer general anesthesia, I felt grateful rather than scared.

Airlines 195

Airlines Hotels Transportation Learning-by-Doing 195

Mike Cardus

OCTOBER 2, 2013

At the Millennium Hotel – Buffalo NY. Problem solvers are required to quickly provide solutions to increasingly complex problems, develop and design new and innovative products and processes – and at the same time, reduce operating time and costs. At the Millennium Hotel. ASQ Buffalo 2013 Quality Conference. Registration [link].

Conference 102

Conference Quality TRIZ Seminar 102

The Horizons Tracker

OCTOBER 31, 2024

Airbnb is an example of this, as they compete with hotels but not under the same constraints as hotels. Regulatory response Regulators have reacted in various ways to new technologies: No response : Some innovators operate with little to no regulation. Both Uber and 23andMe later resumed operations with revised business models.

Hotels 75

Hotels Business Model Constraint Innovation 75

Tanveer Naseer

JULY 22, 2014

Given how the focus of my speech was examining the role of charisma in leadership and how we can develop this trait to inspire and engage our employees, it would seem almost natural that the locale for this keynote was this elegant, almost regal ballroom located in one of the illustrious hotels found along Chicago’s “Magnificent Mile”.

Charisma 277

Charisma Leadership Conference Influence 277

Mike Cardus

OCTOBER 9, 2013

Where: Millinnium Hotel 2400 Walden Ave Cheektowaga NY 14225 Register and Learn More… [link]. Problem solvers are required to quickly provide solutions to increasingly complex problems, develop and design new and innovative products and processes – and at the same time, reduce operating time and costs. Event Information.

TRIZ 102

TRIZ Innovation Workshop Hotels 102

Terry Starbucker

MAY 31, 2015

We had worked hard to get our operations in order and build a great team. The fact was, I was getting more comfortable with being more detached from the day-to-day operating decisions. It didn’t surprise me that one person in particular, Clark, our VP of Montana Operations, was on the same wavelength. SVP of Field Operations”.

Collins 150

Collins Leadership Operations Travel 150

LDRLB

OCTOBER 5, 2012

For example, Four Seasons Hotels puts candidates through five separate interviews. While the companies Parker studies are mostly Canadian, almost all of them operate globally. I am also sure every leader could tell another story of a highly skilled person who failed miserably because s/he did not fit the culture.

Books 115

Books Review Competitive Advantage Hotels 115

HR Digest

MARCH 27, 2020

Hotel Manager. A hotel manager fits such a position. Intelligence Operatives or Government Agencies. As multilingual skills are not much standard, the pay for these lecturers is good, especially if the candidate has a passion for imparting knowledge and skills. Linguistic Tour Guide.

Tourism 116

Tourism Airlines Travel Hotels 116

The Horizons Tracker

MAY 25, 2021

The authors highlight that low-skilled workers not only operate in roles that are more vulnerable to automation, but they’re also less likely to have the skills to make transferring to any new jobs that emerge particularly easy. “Without proper action, automation could cause further deep distress, ” they say.

Skills 124

Skills McKinsey Trends Short-term 124

Modern Servant Leader

DECEMBER 30, 2022

Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. Invest in Technology Too often, information technology and operational tools are minimized as costs to be controlled. Clearly, excessive cost control at the risk of the companies operational foundation played a role.

Airlines 130

Airlines Leadership Short-term Long-term 130

Next Level Blog

JULY 14, 2010

travelling from the airport to the hotel, checking in, mini-bar policy, restaurant selection and dining rules)? Summer, when the road warrior, business travel divas deign to disrupt their routine to fly with their families on vacation. We’ve got 10 rules so far and haven’t even taken off yet.

Travel 237

Travel Blog Executive Coaching Learning-by-Doing 237

Chart Your Course

JANUARY 20, 2015

Riverside Auto Group, a second-generation company owned equally by three brothers, operates seven dealerships employing 190 people throughout Michigan’s Upper Peninsula (Marquette, Escanaba, and Iron Mountain) and Wisconsin (Marinette). Customer complaints are down from one a week to one a quarter. And read on… there are even more!

White Paper 100

White Paper Case Study Human Resources Hotels 100

LDRLB

JULY 20, 2015

Lee Cockerell is the former Executive Vice President of Operations for the Walt Disney World Resort.

Hotels 60

Hotels Sports Operations Creativity 60