The Horizons Tracker

MAY 25, 2021

Recent research from Oxford University highlights the vulnerability of low-skilled workers to automated technologies, with this vulnerability exacerbated by a pandemic that has accelerated the pace of digital transformation. ” Accelerating trends.

Skills 124

Skills McKinsey Trends Short-term 124

Terry Starbucker

APRIL 3, 2016

In 2007, while SVP of Operations for Bresnan Communications, a cable TV company with 300,000 customers in 4 Rocky Mountain states, I was searching for a solution to a problem that had been eluding me for many years – a simple way to connect the 1,100 employees I was responsible for around a higher cause that went beyond profit.

Leadership 150

Leadership Operations Policies Hotels 150

CO2

JUNE 28, 2010

These room systems have been somewhat complex to operate and typically require expensive dedicated networks or quality of service enhanced bandwidth. Sometimes that is the company meeting room but often times it is at their desk, home office, hotel room, or even a coffee shop! Technology and its role in travel 2.0

Video 79

Video Quality Executive Coaching Conference 79

Sales Wolf Blog

AUGUST 30, 2010

 He is struggling to understand why it is that HR is not considered a core function of a an organization like sales, marketing, or operations when it is afforded the opportunity to "direct, deliver, and develop" the employee talent necessary for the company to achieve its goals.  Why?  Why?

Blog 124

Blog Maslow Talent Management Human Resources 124

Strategy Driven

APRIL 27, 2023

What About the Marketing Operations Considerations? Greg Kihlström is a best-selling author, speaker, entrepreneur, and currently an advisor and consultant to top companies on marketing technology, customer experience, and digital transformation initiatives as Principal and Chief Strategist at GK5A.

ROI 102

ROI Metrics Content Loyalty 102

Strategy Driven

NOVEMBER 26, 2023

Technology and IT Job Opportunities As a result of the emergence of Silicon Slopes , Utah’s tech scene has gained national attention. Salt Lake City, in particular, hosts the headquarters of some major players, such as Wells Fargo, which runs its western operations from here.

Real Estate 65

Real Estate Tourism Finance Automotive 65

The Horizons Tracker

NOVEMBER 23, 2020

Earlier this year I wrote about the 5th edition of the Technology at Work report from Oxford University and Citi, which found that over half of the U.S. operating at around 30-40% of normal levels. In Europe, data suggests that remote working has gone from 5% at the start of the year to around 40%.

Reis 80

Reis Transportation Real Estate Tourism 80

Chartered Management Institute

NOVEMBER 14, 2023

Finance for the Now Normal: financial stability in the hotel industry CMI Sri Lanka recently hosted a webinar titled 'Finance for the NOW NORMAL' with Mr Nirmalan Nagendra FCMI FIH, who is a senior Hospitality Finance Professional and Consultant for KPMG. Dileepa de Silva for the completion of 25 years of membership.

Crisis Management 52

Crisis Management Committee Hotels Webinar 52

Strategy Driven

JULY 13, 2011

Operating-cost productivity metrics might include the component costs for building an automobile or delivering a package, the rates of rework, and so forth. For example, a hotel or restaurant chain might measure the average time between remodeling projects as an important driver of health.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Strategy Driven

APRIL 4, 2016

I was Dean of a leading business school in Paris and Chairman of the Board of Directors of the top mobile telecom operator in Tunisia when the Arab Spring broke out, turning the already troubled Middle East and North Africa upside down. I would say overall we harnessed technology to push the country toward the future. About the Author.

How To 50

How To Chief Information Officer Politics Tourism 50

The Horizons Tracker

AUGUST 9, 2023

These rising costs prove particularly problematic for the tradable sector because these businesses must compete with those operating elsewhere, in lower-cost places,” the researchers explain. The study indicates that venture capital for the technology sector exacerbates pay inequality in the broader economy.

Real Estate 52

Real Estate Price Cost Hotels 52

Harvard Business Review

MAY 20, 2016

Before I became general manager of The Beverly Hills Hotel, I held the same position at another luxury hotel up the coast. Facing interconnected operational issues, members of the eight-person senior leadership team were turning against one another. Later, he privately told me he was thinking of leaving the hotel.

Operations 11

Operations Hotels Finance Process 11

Miles Anthony Smith

NOVEMBER 1, 2018

Janitorial and Cleaning Services Operating a business from your home and staying on top of cleaning can be tough. If so, you can write off several things: Hotel costs: If you pay for any kind of lodging during work-related travel, keep the receipts and make sure you write this off. Rental cars: Did you rent a car for business travel?

Tips 95

Tips Franchising Cost Travel 95

Harvard Business Review

MARCH 14, 2017

How Blockchain Works Here are five basic principles underlying the technology. Best known as the technology behind bitcoin, blockchain enables a ledger of transactions to be shared across a network of participants. How technology is transforming transactions. Distributed Database. Blockchain may just be the answer.

Loyalty 15

Loyalty Customer Loyalty Travel Hotels 15

Harvard Business Review

SEPTEMBER 3, 2014

In pre-Big Data days, for example, a hotel chain used some pretty sophisticated mathematics, data mining, and time series analysis to coordinate its yield management pricing and promotion efforts. This ultimately required greater centralization and limiting local operator flexibility and discretion. Beware Big Data’s Easy Answers.

Hotels 14

Hotels Yield Management Discount Price 14

Harvard Business Review

AUGUST 7, 2018

Marriott recently teamed up with Amazon to offer a hospitality version of the e-commerce giant’s Echo devices in select hotel rooms. Travelers with an Alexa device at home can book a car rental or hotel through Expedia and Kayak. How companies are using artificial intelligence in their business operations. Insight Center.

Travel 12

Travel Industry Hotels Airlines 12

Harvard Business Review

JULY 5, 2011

Technology companies signed up and supported them. Kenyan groups understand frugal engineering suitable for the local market and are carefully adapting mobile technologies with African flavors. Today, most mobile payment firms operating in Africa have Kenyan origins. In the hotel where I stayed, I met some U.S.

Market Penetration 13

Market Penetration Marketing Travel Hotels 13

Harvard Business Review

JUNE 24, 2014

Yes, digital technology enables a lot of unbundling. We were at the Savoy Hotel, and the ballroom was full of all these British investment bankers, and we give our normal pitch. Andreessen: I think a lot of it is based on the underlying technology change. Newspapers have been unbundled by blogs and classified ad sites.

How To 21

How To Technology Industry Venture Capitalist 21

Harvard Business Review

APRIL 14, 2011

There were about 10 people involved — the CEO and his direct reports — and we met for two days offsite, in a hotel, so we wouldn't be distracted. A problem in marketing might be assigned to the head of operations. I still remember the meeting that finally drove me to change how I run meetings. A strategy offsite.

CFO 19

CFO CEO Hotels Strategy 19

Harvard Business Review

JUNE 26, 2013

In some cities, for example, sharing economy services have been banned under laws that prohibit unlicensed hotels, taxicabs, and other professional services. The company now operates in 190 countries and 28,000 cities, and its founders expect the service to grow to 100 million annual bookings and revenue of $1 billion.

Hotels 11

Hotels Disruptive Innovation Licensing Efficiency 11

Harvard Business Review

SEPTEMBER 21, 2018

Fewer than one-third (30%) of respondents to our survey see innovation as one of the top three challenges their company faces in achieving its strategic objectives, and just 21% think that technology trends are a major strategic challenge. These firms also had higher-rated processes for innovation. Director Recruitment and Skills.

Innovation 14

Innovation Short-term Telecommunications Long-term 14

Harvard Business Review

JUNE 13, 2014

It’s used to design and develop just about any product you can think of, from consumer goods to industrial equipment – or any service or experience ranging from retail customer service interactions to luxury hotel stays. This represents a truly disruptive management and operating model. Innovation Operations'

Software 11

Software Industry Productivity Products 11

Harvard Business Review

OCTOBER 13, 2014

For proof , look no further than Airbnb which, at $10 billion, can boast a higher valuation than the Hyatt hotel chain. Just in the last month, Pennsylvania’s Public Utility Commission issued a cease-and-desist order on Lyft and Uber operations. Government Technology' Uber is currently valued at $18.2

Business Model 13

Business Model Hotels Venture Capitalist Transportation 13

Women on Business

SEPTEMBER 23, 2011

When it works, it’s wonderful but the operative word is when it works. For a small business, this is a huge operational problem. It has all the bells and whistles; its wireless, Bluetooth compatible and an all in one (fax, scanner, and printer) machine. It breaks down at least twice a month and the scanning feature is hit or miss.

Hotels 150

Hotels Wireless CEO Long-term 150

Harvard Business Review

JUNE 22, 2016

But all assets are not created equal, especially as the technological landscape changes. Even when these firms rely on physical assets, like cars for Uber, they own the technology, not the physical asset. Digital native upstarts are gutting traditional industries one at a time, leveraging scalable technology and participative networks.

Intangible Assets 14

Intangible Assets Business Model How To Intellectual Capital 14

Harvard Business Review

APRIL 21, 2011

Unlike brick-and-mortar operations replicated in a cheaper clime, a virtual call center is a fluidly shifting amalgam of individual operators, each working from his or her own home, not employees of the company but agents controlling their schedules and the calls they choose to do.

Call Center 15

Call Center Offshoring Charisma Video 15

Harvard Business Review

OCTOBER 30, 2014

But the real power of the partnership comes from their ability to bring the best of each of their departments—as well as pricing, operations, and other groups—to bear in exploiting those micromarket opportunities. Create a technology engine that powers the front lines. Caesars has taken that point of view to heart.

Marketing 15

Marketing Guidelines B2C Analysis 15

Harvard Business Review

NOVEMBER 10, 2015

Prior to the age of instant communications, intelligence operatives usually targeted international travelers who were known diplomats, military personnel or government contractors — essentially, those individuals most likely to carry sensitive information. In the parlance of intelligence operatives, this activity is called elicitation.

Travel 8

Travel Hotels Business Intelligence Franchising 8

Harvard Business Review

OCTOBER 26, 2015

It requires a new set of tools: a more open and flexible mind-set, significant process changes, as well as new technology and infrastructure. And they’re not all that interested in the consistency and reliability offered by the name-brand hotels their parents patronized. That’s an enormous mistake.

Company 8

Company Hotels Travel Class 8

Harvard Business Review

JUNE 16, 2011

That's what a team of management innovators did in an earlier M-Prize-winning hack, Late Night Pizza: Extending Hackathons Beyond Technology. Almost all successful management innovation looks to new principles, such as biological systems, democracy, markets, and, of course, the Web to bypass the current operating model.

Management 15

Management Short-term How To Strategic Planning 15

Harvard Business Review

MAY 16, 2016

I was Dean of a leading business school in Paris and Chairman of the Board of Directors of the top mobile telecom operator in Tunisia when the Arab Spring broke out, turning the already troubled Middle East and North Africa upside down. I would say overall, we harnessed technology to push the country toward the future.

Politics 14

Politics Chief Information Officer Tourism Environment 14

Harvard Business Review

OCTOBER 26, 2012

While this widens the pool of recruitees, recruiters are still subject to the same biases that operate in the physical world (notably prejudiced inferences about someone's character or values based on their appearance). Data integration — combining people's multiple profiles into one — is the next step, and it's already happening.

Reputation 16

Reputation Hotels Media Advertising 16

Harvard Business Review

SEPTEMBER 21, 2016

Powered by online technologies, they are sweeping across the economic landscape, striking down companies large and small. The businesses most at risk from platforms powered by rapidly improving online technologies aren’t, in fact, traditional businesses that sell products and services to consumers. Airbnb is the one exception.

Technology 8

Technology Hammer Operations Magazine 8

Harvard Business Review

MARCH 29, 2013

It's a straightforward process that our firm deduced from studying over a dozen major corporations — including Alcoa, Coca-Cola, Intel, InterContinental Hotels, Nestlé, and Novo Nordisk — that seem to be well along the way to building shared value enterprises at scale. Can Technology End Poverty? There is a remedy.

System 11

System Merchandising Retail Class 11

Harvard Business Review

JUNE 19, 2017

As more and more companies face disruption from globalization, new technology, and startups that have more capital than the incumbents, the continuing cry from Wall Street investors is, “Why can’t companies be as innovative as startups?” None of the renters pay hotel or tourist taxes. What Can a Company Do?

Company 8

Company Hotels Business Model Drucker 8

Harvard Business Review

JUNE 8, 2015

Under the banner of Star Alliance, these companies started sharing resources such as sales offices, maintenance facilities, operational staff, and seating capacity. Scalability of operations. The Future of Operations. The technologies and trends shaping tomorrow’s businesses. How are APIs different from alliances?

Airlines 8

Airlines Hotels Operations Open-book 8

Harvard Business Review

OCTOBER 23, 2012

Finally, he said, "I am staying at the XYZ hotel and will wait here as many days as necessary to see him." At the same time, technology has the potential to take us back to Theory X. Initially rebuffed, he flew to Boston and called again only to be told the professor was still unavailable. But Sam was creative and tenacious.

McGregor 12

McGregor Human Resources Retail Taylorism 12