The Horizons Tracker

OCTOBER 31, 2024

Airbnb is an example of this, as they compete with hotels but not under the same constraints as hotels. Regulatory response Regulators have reacted in various ways to new technologies: No response : Some innovators operate with little to no regulation. Uber is an example of this. Conform , whereby the rules are adhered to.

Hotels 70

Hotels Business Model Constraint Innovation 70

Leading Blog

OCTOBER 19, 2020

As if the changes in technology haven’t left many wondering what to do next, the reaction to the COVID-19 virus has left many leaders in a kind of limbo. One day, having ducked into a luxury San Francisco hotel to avail himself of the facilities, he noticed a conference going on and poked his head in.

Entrepreneur 422

Entrepreneur Open-book Sports Learning-by-Doing 422

The Horizons Tracker

NOVEMBER 23, 2023

In recent years, artificial intelligence (AI) has made significant strides in enhancing hotel operations and streamlining efficiency. However, the extent to which hotel guests embrace AI technology has remained an elusive query, until now. “And the most important factors were perceived ethics, followed by benefits. .

Hotels 119

Hotels Influence Ethics GDP 119

Modern Servant Leader

DECEMBER 30, 2022

Underinvestment in Technology. Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. Failing technology. A company of Southwest’s scale does not get this far behind in technology without repeatedly ignoring the advice of their IT department. Invest in Technology.

Airlines 263

Airlines Leadership Short-term Long-term 263

Lead Change Blog

OCTOBER 7, 2015

My wife Karalee and I were in Santa Cruz for a conference with my long-time technology friends where we spent the weekend collaborating and discussing the future of technology and innovation. I tried calling 911 on my cell phone, which didn’t go through, then Karalee suggested that I use the hotel phone.

Hotels 150

Hotels Conference Learning-by-Doing Follow-up 150

Innovation Excellence

OCTOBER 14, 2024

Silicon Valley’s Innovator’s Dilemma – The Atom, The Bit And The Gene GUEST POST from Greg Satell Over the past several decades, innovation has become largely synonymous with digital technology.

Innovation 127

Innovation Hotels Technology Company 127

CO2

SEPTEMBER 12, 2011

It can ring your home, office, cell, or hotel all at the same time or in sequence. PhoneBooth – This is one great phone service in the cloud. It allows you to set up to 50 extentions free before you have to upgrade to a paid service. This is a follow-you-anywhere number. You decide. PhoneBooth.

Technology 120

Technology CRM Document Travel 120

Next Level Blog

AUGUST 25, 2020

Josh’s company makes and leases gigantic Roombas that scrub the carpets in airports and hotel hallways until they’re nice and clean. The virtually excellent leaders like Josh Harcus and the best people on my client’s team are asking themselves how they can use the technology like Zoom and the changes in lifestyle to everyone’s advantage.

Early Adopters 246

Early Adopters Competitive Advantage Hotels Learning-by-Doing 246

Great Leadership By Dan

JULY 8, 2020

Hotels by AirBnB. Make sure you spend as much time looking out on the horizon, checking for competitors, changing environments, and new technologies—risks sure, but also opportunities to evolve. Banks, by Paypal, Venmo, and ApplePay. Taxis by Uber & Lyft.

Business Model 282

Business Model Long-term KPI Loyalty 282

The Horizons Tracker

OCTOBER 16, 2024

The study, which included over 620 lodging and food service employees, found that “robot-phobia”—the fear that robots and technology will take human jobs—increased job insecurity and stress. This ongoing labor shortage has led some employers to turn to robotic technology to fill the gap. Bureau of Labor Statistics.

Technology 67

Technology Hotels Survey Stress 67

leaderCommunicator

JULY 3, 2012

Drivers, manufacturing workers, transportation personnel—anyone whose job has limited need for communication technology—present a particular challenge. Technology kiosks and home access —Even when offered access to technology, some workers may be challenged to use it for any length of time.

Tips 146

Tips Hotels Transportation Technology 146

Lead Change Blog

APRIL 2, 2019

Steve shares: “As we climb the corporate ladder we ‘forget,’ intentionally or not, to say hello to the many foundational employees who keep the business running; the restaurant dishwasher, hotel housekeeper, mail room clerk, or department store stock person. Find Beth on Twitter at @bethbeutler.

Leadership Development 374

Leadership Development Development Leadership Learning-by-Doing 374

leaderCommunicator

NOVEMBER 22, 2021

Yet while more collaboration space, better videoconference technology and “hotel” desk space may be useful when employees are on site, that’s only part of the picture. To be successful with a hybrid work environment long term, it’s important to be conscientious about the employee experience all day, every day.

Decisionmaking 119

Decisionmaking Positioning Hotels Long-term 119

The Horizons Tracker

DECEMBER 3, 2020

The pandemic has been the making of many technologies, and new research from Augusta University explores whether it might do likewise for virtual travel. The team believes that the technology would help to mitigate some of the devastation caused to the travel industry by the pandemic, while also opening up new possibilities.

Tourism 126

Tourism Travel Industry Video 126

Lead Change Blog

DECEMBER 23, 2019

These companies have failed to innovate and stay ahead of the rapid changes in technology, and so have fallen by the wayside. Take the hotel industry: who would have ever thought the largest “owner” of hotels would never own any bricks and mortar buildings? They include Blackberry, Toys R Us, Blockbuster, and Kodak.

Leadership 154

Leadership Leadership Styles Hotels Core Competence 154

First Friday Book Synopsis

APRIL 6, 2014

Bob''s blog entries a consulting firm which has served such clients as McDonald''s Corporation Agilent Technologies Albert Einstein Brand Harmony Brilliant Mistakes Brooke Manville Cold Stone Creamery Ditch the Pitch: The Art of Improvised Persuasion Great Clips for Hair Hyatt Hotels & Resorts J.L.

Tourism 80

Tourism Hotels Wilde Drucker 80

CEO Insider

APRIL 29, 2023

Lebua Hotels & Resorts founder and CEO Deepak Ohri and Sharda Group of Companies CEO Dr. Amit Kailashchandra Lath have been chosen to join the board of directors and the executive council of CEOWORLD magazine, according to an announcement […] The post CEOWORLD magazine elected Deepak Ohri and Dr.

Magazine 133

Magazine Hotels CEO Execution 133

Jason Womack

MAY 18, 2012

(Ok, maybe a little bit after, but I wanted to roll by the Natchez Technology Incubator one more time, just to see if anyone was in that early!) When I checked in to the hotel, I saw a periodical called, "Natchez: The Magazine" (the Spring, 2012 edition).

Incubator 191

Incubator Short-term Magazine Hotels 191

Sales Wolf Blog

DECEMBER 10, 2010

  Today I have an excellent resource for anyone who, like me, finds themselves traveling, working from hotels, or otherwise spends much of their work time away from a traditional office setting.  Enjoy!  Enjoy!

Human Resources 133

Human Resources Hotels Blog Resources 133

The Horizons Tracker

MARCH 29, 2023

The authors argue that a more powerful alternative future is one in which humans are augmented by technology. “In hospitality, even as we’re in the midst of a real labor crisis, it’s not the right approach to simply think about plugging those gaps with robots or other forms of technology,” Dr Meng-Mei Maggie Chen.

Comparison 125

Comparison Technology Hotels Incentives 125

Frank Sonnenberg Online

JUNE 21, 2021

For each of our various stops along the way, we reserved a room at a Howard Johnson hotel. We knew that all across the country these hotels were decorated with exactly the same wall colors, lamps, and bedspreads. Then on the third night, we checked into yet another Howard Johnson hotel. The trip seemed to be going well.

Hotels 135

Hotels Stress Resistance Restructuring 135

Modern Servant Leader

DECEMBER 30, 2022

Underinvestment in Technology This was the main root of their problem. Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. Failing technology. Invest in Technology Too often, information technology and operational tools are minimized as costs to be controlled.

Airlines 130

Airlines Leadership Short-term Long-term 130

LDRLB

MAY 19, 2011

They call this a cycle of success spiral: it seems that the greater the customers’ intention to return to this specific hotel or restaurant for future service, the higher the climate for service among employees, which in turn influences customers’ appraisal of employee performance.

Heskett 96

Heskett P&L Customer Loyalty Succession 96

Coaching Tip

JANUARY 2, 2011

In addition, deflation is causing payrolls to be slashed by five percent or more; not just in the bubble categories of construction and finance but also in manufacturing, retail, wholesale, transportation, and information technology.

Long-term 99

Long-term Hotels Transportation Information Technology 99

The Horizons Tracker

MAY 25, 2021

Recent research from Oxford University highlights the vulnerability of low-skilled workers to automated technologies, with this vulnerability exacerbated by a pandemic that has accelerated the pace of digital transformation. ” Accelerating trends.

Skills 123

Skills McKinsey Trends Short-term 123

Chart Your Course

FEBRUARY 29, 2016

Other organizations with powerful brand cultures include Zappos and Ritz-Carlton hotels. Companies with a healthy corporate culture are more likely to implement new technologies, value continued education and promote appropriate work-life balance. These are all retention behaviors.

Skills 100

Skills Company How To Hotels 100

Strategy Driven

SEPTEMBER 22, 2020

You also have to think about technology and how to facilitate access to it. For spaces like hotels, for instance, it’s essential that you can create spaces where patrons will feel cocooned. Hotels, especially busy ones, can feel impersonal at times. Tech Conscious. Power outlets come to mind.

Efficiency 70

Efficiency Hotels Morale Brand 70

Strategy Driven

NOVEMBER 23, 2011

One time I was on a business trip, and due to a series of events I had to get a hotel room with no reservation. I called several brand name hotels only to be told they were booked. But I went to one of the hotels I had called and used some specific techniques to build rapport with the woman at the front desk. James, MA, Ph.D.,

Hotels 62

Hotels Proposal Seminar System 62

Strategy Driven

NOVEMBER 5, 2020

The hospitality industry includes restaurants, hotels, and leisure facilities and offers a wide range of opportunities for aspiring entrepreneurs. Technology industry. The technology industry has become one of the main driving forces in almost every business sector- so it is with little wonder it makes it onto this list.

Succession 65

Succession Construction Industry Entrepreneur 65

Terry Starbucker

APRIL 3, 2016

In the early morning before this particular chat I got into the shower at my hotel and started to gather my thoughts. “OK, We can get so caught up in all the nuts and bolts, the campaigns and brands, the product and technology, and the processes and policy that we forget the essence of what we’re doing. It was so simple!

Leadership 150

Leadership Operations Policies Hotels 150

Eric Jacobson

NOVEMBER 27, 2013

No-cost 15 fruit and vegetable "brain foods" every day - Genesys Systems Integrator Fitness facility - Argosy Casino Hotel & Spa; Henderson Engineers Inc.; Kansas City Employee Benefits S tand-up workstations spread throughout the office - Netsmart Technologies Inc. Plattform Advertising Inc.

Henderson 50

Henderson Hotels Ryan Company 50

Innovation Excellence

JUNE 16, 2017

We would buy products at retail outlets, or possibly their online versions, stay in hotel chains when traveling and hail taxis one the street and nobody thought much about it. A recently as a decade ago, the world was largely dominated by “pipeline” businesses with linear value chains. Clearly, a lot has changed. Today, platforms.

Hotels 65

Hotels Retail Travel Products 65

Strategy Driven

APRIL 27, 2023

Greg Kihlström is a best-selling author, speaker, entrepreneur, and currently an advisor and consultant to top companies on marketing technology, customer experience, and digital transformation initiatives as Principal and Chief Strategist at GK5A. He is also the host of The Agile Brand with Greg Kihlström podcast.

ROI 102

ROI Metrics Content Loyalty 102

Modern Servant Leader

FEBRUARY 12, 2016

The risk is especially high for individuals using consumer grade speakerphones, such as those at home, in hotels and on your mobile device. So when you are not able to hear your stakeholders over your own voice, you have a big problem. Most speakerphones still fail users in this regard.

Tips 100

Tips Servant Leader Hotels Conference 100

Modern Servant Leader

FEBRUARY 12, 2016

The risk is especially high for individuals using consumer grade speakerphones, such as those at home, in hotels and on your mobile device. So when you are not able to hear your stakeholders over your own voice, you have a big problem. Most speakerphones still fail users in this regard.

Tips 100

Tips Servant Leader Hotels Conference 100

The Horizons Tracker

JULY 16, 2019

These platforms are often commented on in terms of their tremendous scale and global reach, with articles often breathlessly exclaiming that Airbnb has more rooms than even the biggest hotel chains in the world. ” Imperfect technology. A recent paper from Purdue University explored just how valid that assertion is.

Tourism 58

Tourism Hotels Technology Transportation 58

Sales Wolf Blog

AUGUST 30, 2010

 Chip Conley, the founder of Joie de Vivre hotel chain has and shares how creating an "employee pyramid" helped him to save his company from failing during the challenging and uncertain times following 9/11.  Seth shares his thoughts on the paradox of senior management. .

Blog 124

Blog Maslow Talent Management Human Resources 124