Human Resources Information Operations Ulrich 
Harvard Business Review
JANUARY 23, 2014
A few years ago Dave Ulrich, a management thought leader from the University of Michigan, made a comment I found both insightful and profound: “ Every leader needs to have a model of organization design.” Operations Organizational culture' So leaders at many different levels need to get in on the act.
LDRLB
NOVEMBER 12, 2012
We also should not be offended when operations leaders demand the details of the effectiveness of the initiatives we roll out. Nothing is more frustrating to an Operations Manager than having to fight its own HR Department while trying to get something done. I was intrigued by the discussion on generalists/business partners.
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