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These results can be, in my experience, best conceived as a progression of outcomes moving from intangibleassets to tangible outcomes. All of these take place within an environmental context that includes the financial markets, the economy, competition, labor markets, regulatory environments, and other environmental factors.
Here''s a real shocker: In a survey of 3,300 senior managers and humanresource professionals reported by Rob Lebow in his Washington CEO magazine. Most organizations say their most important assets are their people, but few behave as if this were true. 75% of all organizational change programs fail. Why is change so hard ?
In the July/August issue of HBR , Ram Charan argues that the Chief HumanResources Officer (CHRO) role should be eliminated, with HR responsibilities funneled in two separate directions — administration , led by traditional HR-types, reporting to the CFO; and talent strategy , led by high-potential line managers, reporting to the corner office.
firms gravitate towards digital strategies, firms have less need for elaborate finance, marketing, production, distribution, accounting, and humanresource departments. Digital firms are as valuable for their intangible capital as were the 20 th century firms for their land, building, and factories.
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