Human Resources McKinsey Self-aware 
Ask Atma
JANUARY 2, 2011
If the company management feels it is operating below this standard most of these practices can be self taught by studying them on the internet or visiting a bookstore. Institute a program of education and self-improvement. Human Resource Management : this is the management of the people you have hired.
Harvard Business Review
JANUARY 7, 2016
Instead of getting surprised by conflict, expect it , and lean on management and facilitation skills that include listening, being color-cognizant rather than color-blind, responding non-defensively, being open to learning, and self-reflecting about how personal and social identities can influence these interactions.
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