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2020 Top CHRO List – The People Leaders To Watch

N2Growth Blog

These Human Resource leaders represent the top 25 human resources leaders shaping careers, culture, and talent at the world’s most innovative people driven companies. Put simply, how do you judge the success of a chief human resources officer, and who qualifies for the 2020 Top CHRO List?

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How Luxury Brands Can Motivate Service Employees

Harvard Business Review

Would Marilyn Monroe or Elizabeth Taylor have tolerated customer service shaped only by a checklist? At such moments, smooth operations and efficient processes are no substitute for an engaged, motivated employee with the instinct to do the right thing. One of the most powerful ways to do this as a manager is to forgive errors.